Honeywell's 2D Technology Enables Automatic Age, ID Verification At Byrne Dairy Convenience Stores

Byrne Dairy needed a reliable image scanning solution that could work in conjunction with its existing point-of-sale (POS) system and enable high-performance presentation scanning, plus automatic age and identity verification, to improve customer service.

Sonbyrne Sales/Byrne Dairy has 58 convenience stores across Upstate New York. For nearly 40 years, cashiers at Byrne Dairy have manually keyed in all point-of-sale transactions. And the only way cashiers could verify a customer’s age for the purchase of alcohol and tobacco products was to run their driver’s license through the New York Lottery machine. It was extremely difficult and time-consuming for cashiers to verify out-of-state licenses, since they couldn’t be run through the lottery machine and had to be checked manually.

These manual processes left room for error, so Byrne Dairy began looking into technology that could improve its processes, and ultimately, improve customer service.