Walmart's Take On ORC By Erin Harris, associate editor
According to the NRF, of the 125 retail companies surveyed for the organization's eighth annual Organized Retail Crime (ORC) Survey, a record-setting 96% say their company has been the victim of organized retail crime in the past year, up from 94.5% last year. Another 87.7% say ORC activity in the United States has grown over the past three years. Indeed, the effects of ORC are felt by everyone. Retailers must spend time and resources to investigate the incident, it means higher prices for American consumers, and it means less sales tax revenue for state and local governments. In some cases, organized retail crimes result in violence. Even as retailers continue to make great strides in their effort to combat ORC, more work needs to be done. I caught up with Joseph Harris, asset protection manager at Walmart to get his take on ORC and what retailers of all sizes can do to reduce the risk of an ORC attack.
Featured Integrated Solutions For Retailers Article
Cross-Channel Brand Upgrade Lifts Store Sales By Matt Pillar, Integrated Solutions For Retailers magazine
When T-Mobile decided it was time to play with the 4G big boys, its brand overhaul was decisive and dramatic. The T-Mobile Girl of TV ad fame ditched her pink sundress for a tight-fitting riding suit; t-mobile.com took on Sprint, Verizon, and AT&T in head-to-head comparisons; and hundreds (going on thousands) of T-Mobile stores stripped down to their studs and rebuilt, carrying the edgy new appeal across channels.
Guest Expert Series
The Top 8 Tactics To Stop Loss And Protect Profitability By Carlos Perez, VP of marketing, Envysion
No matter how much a retailer sells or how large the revenue, profitability can take a major hit due to inefficiency, liability claims and loss. Read on to learn the top eight tactical steps leading retailers are taking to improve the effectiveness and efficiency of their loss prevention, risk management, and operations teams and how these efforts translate to significant profit impact.
How Petco Put A Leash On Technology Costs After considering multiple (other) providers, based on existing relationships, PETCO turned to Sprint in June of 2009 to take on the challenge to provide a comprehensive solution that addressed a number of complex requirements. By handling the staging, testing, project management, specialized fulfillment services, coverage enhancements and on-site installation, the solution provided by Sprint improved the performance and connectivity at each location while minimizing the impact to daily operations during the three month rollout.
How $6.8 Billion Family Dollar Improved Enterprisewide Bandwidth Fivefold By Erin Harris, Integrated Solutions For Retailers magazine
Family Dollar has experienced explosive growth during the past five years, having opened 7,000 stores to date. To facilitate store growth, better serve its customers, and create a more efficient working environment for store-level associates, the retailer developed two major business initiatives — the expansion of its food assortment offering and an enhancement of its in-store operating environment.
5 Strategies For Cross-Channel Loyalty By Chris Cunnane, research analyst, Retail, Hospitality, and Banking, Aberdeen
Before retailers can fully appreciate the power of a cross-channel loyalty platform, they must prepare by ensuring the infrastructure is in place. To that end, the back end and front end technologies deployed by retailers must talk to each other across all channels.
Cash Management Meets The Cloud By Matt Pillar, Integrated Solutions For Retailers magazine
For several years now, automated cash counting solutions have been helping retailers take giant leaps forward in terms of store-level operational efficiency and cash loss mitigation.
The terms multichannel, cross-channel, and omnichannel are used frequently in retail — often interchangeably. These terms have infiltrated the retail industry, but what do they really mean? And more importantly, what do these terms mean to your business? In this year's Cross-Channel Retailing Special Report, we're pleased to partner again with Aberdeen Group for their take on the leading approaches to omni-channel retailing, as well as key recommendations for channel integration processes and how to spur omnichannel performance improvements.
With the addition of exclusive restaurants, a multiplex movie theater, an off-track betting facility, and a 24-hour fitness gym, Golf Mill Shopping Center in Niles, IL, felt that the increase in visitor and vehicle traffic warranted additional security measures.
Organizations in the retail industry are awash with data management systems required to run a wide array of business processes. These operations can include point-of-sale (POS), customer relationship management, vendor relationship management, merchandising, demand forecasting, and more.
Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The June 2012 edition is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy!
“Blast" marketing strategies of the past are no longer sufficient to engage today's customers and foster loyalty. Typical campaign response rates have plummeted while customer opt-out rates have ascended, limiting your ability to converse with even your most valuable customers. To the rescue, new automated dialogue strategies can engage today's cross-channel customer and have a dramatic impact to satisfaction, retention and profitability. Register.