How Best Buy Tackles Key LP Issues

A Q&A with Tim Fisher, director, asset protection and safety, Best Buy

I have watched the LP industry evolve throughout the course of my career. When I first started in the profession, LP barely consisted of more than the corporate cop. We were focused very specifically on enforcing company rules and catching violators. For many of us, our worth was measured by apprehension statistics. In my early days, there wasn't even much focus or discussion on actual shrink rates. Somewhere in the late 1980s and early 1990s, as LP-related technology evolved and became affordable and more user-friendly, it seemed as though everyone rushed to implement technology solutions to shrink.