When entrepreneurs launch a business, the most plentiful resource they typically have on hand is unsolicited advice. I know from experience that the majority of this advice goes unheeded. Perhaps it’s remembered, but it’s usually forced by the spirit of the entrepreneurial ego into the "does not apply to me, I have this figured out" file.
For start-up retailers and established retail businesses alike, much of the unsolicited advice you receive is no doubt IT/operations-related, and you should trust your gut that most of it’s bad. You should fire all your cashiers, rip out all your POS lanes, and install self-checkout. You should hire all your cashiers back, rip out all your self-checkout lanes, and buy iPads for the POS. You should abandon brick-and-mortar retailing altogether. Let it all ride on the Internet.
Click here to get some advice on outsourced IT support and to access more insightful content from the August 2013 digital edition of Integrated Solutions For Retailers.
bebe was building cross-channel inventory prioritization algorithms and CRM data visibility before "cross-channel" was cool. In a recent sit-down with CIO Hamid Mashouf, we got some insight into where bebe is headed next.
If you're an e-commerce merchant, you might think that profitability lies in the ability to sell more products, grow revenue, and provide your customers with the ability to get to the items they're interested in and purchase them as quickly as possible. The real secret to e-commerce profitability, however, lies in what some in e-commerce consider a dying breed: brick and mortar retail.
The remaining provisions of the Affordable Care Act will soon be enacted, but many small business owners are so confused about the many provisions that they don’t know where to begin. The following tips are designed to eliminate some of the guesswork and give small business owners a starting point. As these are general guidelines, it’s always best to consult with your accountant and your attorney to ultimately determine the provisions that will specifically affect your business and how best to proceed.
QlikView provides professionals on the go with the business intelligence industry’s most powerful and engaging mobile experience. It features a compelling user interface fueled by the power of QlikView Server to deliver unprecedented freedom to mobile workforces.
Retail is all about the customer, but you can't serve the customer without having the right product in the right place at the right time. Town Shoes, Canadian owner and operator of The Shoe Company, Sterling Shoes, Shoe Warehouse, and Freedman Shoes is bridging the gap between online and offline inventory by creating their "endless aisles" and making all products available to every customer everywhere. Join us as we discuss this project with Peter Gerhardt, CFO of Town Shoes. Register.