Reflexis Systems Inc. And Irisys Announce Partnership To Drive Profitability And Retail Operational Efficiency
At NRF 2012: Booth 858 — Reflexis Systems, Inc., a leading provider of retail workforce/task management solutions, and Irisys, the global leader in people counting and real-time checkout line management solutions, recently announced a partnership that maximizes their complementary expertise in retail workforce management and customer analytics. Data collected from Irisys' people counting solutions will now integrate into Reflexis' Adaptive Real-Time Execution Platform, which uses that information to assign tasks, reallocate labor, and send best-practice-based, actionable messages to specific employees. It also enables retailers to gather and consolidate key performance indicators and trends and assign corrective tasks in response to metrics-based alerts.
"In addition to Irisys people counters, our platform pulls real-time data from a variety of sources, including social media analytics, location-based networks, security technologies and POS systems, analyzes it, and dynamically alerts store employees to better engage customers," says Murtaza Ghadyali, vice president of product management at Reflexis. "Irisys' people counters are already installed in leading retailers across the globe, and this partnership greatly strengthens our offering."
Irisys people counters powered by the company's thermal technology are at the heart of customer-flow intelligence systems in many of the world's leading supermarkets, malls, theaters and museums.
"Today's consumers demand retailers deliver exceptional service – which is only achievable through accurate and reliable analytics," says Chris Precious, president, North America, and sales director, worldwide sensor business for Irisys. "Our partnership with Reflexis provides an option for retailers to gain valuable insight into their customers to drive profitability."
About Reflexis Systems, Inc.
Reflexis is the pioneer in workforce management/task execution solutions that enable retailers to execute their strategy flawlessly and uncover profit. The Reflexis platform of integrated task management, KPI/compliance, time and attendance, and labor scheduling (including budgeting and forecasting) solutions enables retailers to align store labor/activities to corporate goals and institutionalize best-practice response to real-time metrics.
For the past 12 years, more than 100 of the world's best retailers in multiple vertical categories have reported dramatic improvements in store-level compliance with corporate strategies; higher productivity of merchandising, field, and store employees; and increased revenue and profitability after implementing Reflexis workforce management solutions. The Reflexis Adaptive Execution platform (patent pending) synchronizes store-level activities with real-time customer demand. Stores can systemically execute best practices to provide a greater quality of customer engagement, leading to higher revenues.
Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in London, the Netherlands, and India. For more information, visit www.reflexisinc.com.
About Irisys
Irisys is a UK innovator in award-winning technologies that make a significant, measurable impact on business efficiency and improve the quality of people's lives.
Irisys is a high technology manufacturing success story, exporting British technology all over the world, and regularly featuring in the Sunday Times Tech Track list of fastest growing technology companies. The company invests double digit percentage of revenues in R&D and holds over 70 patents. One in six employees has a PhD.
Irisys is the global leader in people counting technologies and real time queue management solutions. Its infrared thermal imaging solutions are used by some of the world's leading retailers to boost customer service, operational efficiency and profitability. Irisys pioneered the introduction of low cost thermal imaging cameras for industrial applications and its security technologies are predicted to transform the intruder detection market. Irisys healthcare solutions aim to make hospitals safer and cleaner, and improve home monitoring for the elderly and infirm.
The company more than doubled its revenues in 2010, both by changing the landscape of established markets and by creating entirely new areas of demand.
SOURCE: Reflexis Systems, Inc.