Jack In The Box Talks Trash: A Satisfying Solution For Waste Management

There's no doubt that waste management across a large enterprise can be a challenging task, even for the most efficient companies. Two years ago, Jack in the Box, a $2.9B operator of quick-service and fast-casual restaurants, began searching for a solution to more accurately manage the waste of its 1,436 corporate stores. With so many stores across the United States using 1,372 different waste accounts, it was cumbersome for Jack in the Box to audit the bills and still allow for quick payment to the vendors to avoid late fees.

At that time, like many organizations, Jack in the Box's accounts payable department was internally maintaining all waste contracts and processing the bills. Because it was a centralized department for the enterprise, it was difficult to understand and confirm the services each store was receiving, if the money was being spent on needed services and with which vendors they should be using. For example, Jack in the Box did not know who the haulers were for approximately 550 store locations. But what they did know was that the amount it was spending on trash each month was very large, and quickly rising.