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Editor's Notebook
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 C. Wonder's Chris Burch Rocked Aberdeen's Retail Summit In Keynote Address
By Bob Johns, associate editor
Last week I attended Aberdeen Group's Retail and Consumer Markets Summit in New York. The turnout was great, and the speakers were phenomenal. The information that the retailers gave during their presentations was surprisingly candid, but one theme was prevalent throughout nearly every event — customer centricity. After NRF this year, my colleague, Matt Pillar, wrote an article about customer centricity and how it has really moved from something retailers always talked about, to something they are really implementing. This summit continued with that focus and was emphasized right from the start. |
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Featured Integrated Solutions For Retailers Article
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Stein Mart's Supply Chain Overhaul Saves Millions
By Bob Johns, associate editor
When Stein Mart decided it needed to overhaul its supply chain from top to bottom, it was no small task. The company did nearly $1.2 B in sales last year and operates over 260 stores.
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Guest Expert Series
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 Revolutionizing Retail With Tablets, Mobilizing Retail Environments With Tablets PCs, Which One Is Right For You?
By Mike Stinson, vice president of marketing, Motion Computing
Widespread adoption of mobile computing throughout the supply chain is beginning to take shape — with the right technology a retailer can streamline their transactions, shorten or even eliminate customer wait times, and enhance overall customer satisfaction. So, it’s no surprise that today’s retailers are looking more and more at their mobile computing options to support both profitability and corporate goals. You can still catch up with Part 1. |
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Featured Articles
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Thwart Shoplifters With Theft Deterrent In-Store Merchandising
Submitted by Frank Mayer & Associates, Inc.
Retailers in North America lost $45.3B to shoplifting in 2011 as reported in The Global Retail Theft Barometer 2011 (GRTB). This paper focuses on the role that in-store merchandising can play in this fight to protect retail assets.
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Get Green With Vendor Compliance
Submitted by Compliance Networks
Business, in particular the supply chain and logistics industry, has learned that green initiatives also contribute to efficiency and profitability.Green initiatives promote lean operations, earn the admiration and loyalty of customers, and improve profitability.
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Best Practices In Inventory Management
By Erin Harris, associate editor
Proper inventory management starts with planning. Proper planning leads to proper inventory analysis, which leads to reducing operating costs. Richard Gaetano, COO at Island Pacific, answers my questions about best practices in inventory management, RFID’s (radio frequency identification) role in apparel retailing, and more.
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Out Sick: How Employee Absence Hurts Your Bottom Line
Submitted by Kronos Incorporated
Learn how employee absences can dramatically impact your bottom line, and how a total absence management strategy can help you reduce inflated payroll costs, lessen compliance risks, and increase productivity by reducing disruptions to your business.
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Industry Talk
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The Connected Consumer — Profiling Change and Behavior in Today's Economy
By Bob Johns, associate editor
Today, retailers are experiencing a tectonic shift in the balance of power towards consumers. Armed with mobile technology and ever more information, today’s consumer is tearing up long held conventions and can now beat the retailer at their own game. No longer does the retailer have the edge in technology, pricing, and product information. In our constantly connected world, customer expectations around service, value, choice, offers, and customization are constantly evolving, driving new behaviors and previously unseen trends. |
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Bulletin Board
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Integrated Solutions For Retailers' Annual Resource Guide To Retail Solutions
The 2011 Annual Resource Guide To Retail Solutions includes detailed product and contact information from some of the industry's leading retail solutions providers. Bookmark this page as a resource to consult throughout the year, and be sure to read the exclusive content from Richard Mader, executive director of the Association for Retail Technology Standards (ARTS), a division of the National Retail Federation (NRF).
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ISR Digital Edition
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Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The May 2012 edition is one of the first that is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy!
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Featured Content
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How Cost Cutting Affects Your Customers |
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Cost-cutting is a smart way for businesses to stay solvent in a rocky economy, but cutting the wrong costs could affect customer loyalty, undoing initial profitability gains. |
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Supply Chain Security Vulnerabilities And Loss-Combating Measures For Retailers |
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The retail supply chain is subject to great vulnerability when it comes to potential losses. The risks are obvious: goods being transported across and even between countries, changing hands several times. |
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Enhancing A Retailers Ability To Protect Their IT Investments |
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Retail Solutions Online had a chance to catch up with one of these vendors, Retail Anywhere, and its director of marketing, Brenda Whisenhunt, to learn more about ARTS, its impact on the retail industry, and future implications of implementing standards. |
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How To Use Mobile Payment Collection Technology To Boost Profitability |
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Enterprise investments in mobile automation are enabling field sales and service professionals to complete their tasks faster than ever before. But are their organizations getting paid any faster? If not, they are missing out on some of the lowest-hanging fruit on the mobile automation benefits tree. |
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Browse the content library |
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Featured Multimedia
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View Live Video From A DVR, NVR On An iPad, iphone |
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DIGIOP users are now able to view live video from their DVRs and NVRs anytime, anywhere on their iPhone, iPad, or Android phone. Watch this screencast to see how easy it is to get your DIGIOP on the go! |
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Upcoming Events
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Net.Finance |
May 21 to 23, 2012
Sheraton Wild Horse Pass Resort & Spa, Chandler, AZ
Net.Finance is the 7th annual gathering of senior-level marketing executives from all verticals of the financial services industry covering strategies and practical applications in multi-channel marketing and branding (including social media, emerging payments, customer experience, usability, mobile, and more!).
Financial Institutions: Book online at www.netfinanceus.com with code 10547.006XM64BA and get 25% off! |
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RetailNOW |
July 29 to August 1, 2012
Mandalay Bay Resort and Casino | Las Vegas, NV
RetailNOW is the premier convention and expo for all professionals in the retail technology industry. It’s where the industry meets each year to become educated on new business trends, emerging technologies, and best business practices along with exploring a diverse exhibit hall with more than 150 booths featuring the latest products in the retail technology industry. |
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Industry Event
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What's In Store? Retail Event
Thursday, May 10, 2012
5:30 p.m. to 8:30 p.m.
New York City
Enjoy meeting and talking with our team of retail solutions experts, your colleagues, and Microsoft elite over cocktails and catered delicacies. You'll hear from one of our clients, Carol's Daughter, about their experience with many of the technologies showcased during this information-packed evening.
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Loss Prevention Foundation
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LPF Education Day
May 17, 2012
Charlotte, NC
• Mike Whitehead, Center for Intentional Leadership, will present a program designed for director-level and middle managers about developing the ability to lead teams, collaborate organization-wide, and increase capacity to take on greater responsibility.
• Transform Your Mind: The Art of Thinking Differently, by David George, LPC, vice president of Asset Protection, Harris Teeter
• A panel of retailers will discuss a timely topic moderated by Jim Lee, executive editor of LP Magazine.
Register here.
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