Value To The Employee Guest Series Part 3
By Peter DiMaria, Accu-Time Systems, Inc.
In this third part of the four-part series, "Deploying ESS: Faster, Better, Stronger", I will outline why employee self service (ESS) is of value to employees. ESS means different things to different companies so I am using a broad and general definition. The two greatest benefits that employees receive from an ESS system are convenience and empowerment. It is during the initial stages of creating user "buy in" that these benefits should be communicated to employees.
Simple ESS systems offer basic features like time card approvals, vacation requests, and 401k and insurance benefit information. Sophisticated ESS programs include the basic features plus a host of other functionality that may include running "what if" scenarios for paycheck withholdings, signing up for daycare services, departmental transfer requests, training requests, access to company documents like HR manuals and policies, and the list goes on. No matter how basic or how feature-rich the ESS system is convenience and empowerment are still delivered to employees.