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From The Editor's Desk
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 $7B+ Interchange Settlement: And Industry Reacts
By Matt Pillar, chief editor
Reaction to the proposed interchange settlement tells us it’s not about the money; retailers want lower fees, but more than that they want control of their own future payment environments. |
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Guest Expert Series
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 MVaaS Summit To Focus On The Power Of Video
This annual event offers a mix of educational sessions, best practice sharing, roundtable discussions, and networking for multiunit retail, restaurant, and cinema operators, video end users, partners, and thought leaders, October 7 to 9. Organizers aim to give attendees a deeper understanding of how video can be utilized as an enterprise tool to help make better business decisions and drive profit improvement. |
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Featured Articles
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How Retailers Have Become Smarter About Contacting Customers
The concept of customer-centricity is by no means new. Marketing and management visionaries have long stated that a true customer focus is the key to long-term success.
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Positioned For Mobile POS
By Matt Pillar, Integrated Solutions For Retailers magazine
With the technology infrastructure firmly in place, data security concerns are the final mental barrier to mobile POS adoption.
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How An Engaged Workforce Directly Influences The Customer Experience
A great customer experience is a highly orchestrated journey of retailer actions with the goal of maximizing their impact at the time the customer is about to make a decision.
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Tablet PCs: Enabling Next-Gen Store Operations Today
By Mary Anne Gunn, director of corporate marketing, Motion Computing
As consumers become more empowered, through the endless availability of information, retailers must identify new ways to keep customers engaged. In many cases, there is more data available than ever before, but if it isn’t readily accessible, and up-to-date, then its value cannot be fully realized. You can still catch up with Part 1 and Part 2.
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Vector Security’s Dave Merrick Passes Unexpectedly
 David began his career in the electronic security industry in 1979. Since that time he has held various sales and marketing management positions, first with Automatic Detection Systems and then Triple A Protection, a Pennsylvania-based regional supplier of residential and commercial electronic security and uniformed guard services.
In 1999, David became part of Vector Security, holding the position of Director of Marketing for Vector Security's National Accounts Division.
Active in the security industry, David served as a board member of the Pennsylvania Burglar & Fire Alarm Association, and he was the recipient of the NBFAA 2002 President’s Award. He authored a variety of sales and marketing related articles in a number of industry magazines, and he was an editorial board member of Security Systems News.
David’s work has been featured in various industry magazine articles, merited three SAMMY nominations, and captured the honor twice. He was also the author of the National Burglar & Fire Alarm Association’s (NBFAA) Reassuring America Program.
On a personal note from the Integrated Solutions For Retailers team, Dave was a very early supporter of the magazine as we started covering loss prevention technology. His insight and experience in the market helped shape our coverage, and we will be forever grateful for his contribution to our success. He will be missed. |
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Industry Talk
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 Where Are You Spending Your IT Budget?
By Bob Johns, associate editor
Each year, Integrated Solutions For Retailers conducts a survey of retailers to determine where they are concentrating their IT budgets presently, and into the near future. This data, combined with expert opinion and analysis, is presented in our annual December Retail Spending issue. We need your help to make the survey a success. |
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This Newsletter Is Sponsored By
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Mark your calendar and register for the Retail WFM Leadership Summit 2012, convening in New York on August 9 and San Diego on August 23. Retail executives, strategists, and workforce management experts will come together to explore best practice models, leadership case studies, retail WFM benchmarks, and tech-enabled strategies driving customer engagement and workforce efficiency. Share lessons learned with Tiffany & Co., Krispy Kreme, dELiA*s, The Shoe Company, and more!
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Industry Event
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 MRC European Platinum Meeting — Rome
Join us, Sept. 12 to 14, for this unique and thought-provoking MERCHANT ONLY event featuring merchant-led panels and open discussions concerning future trends in the electronic payments and fraud sector. Keynote speakers include Neira Jones, head of payment security at Barclaycard! Click on the banner to register or to see the latest agenda.
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Featured Content
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Using Audits To Prevent Supply Chain Losses |
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The supply chain is a complicated aspect of any retail business. On their long journey from the point of manufacture to store shelves, goods change hands several times, are transported in a variety of vehicles, are loaded and unloaded, and packed and repacked. Each transition involved with this long process provides a window for losses to occur. |
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The Ebb And Flow Of Merchandise Demand |
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Does Christmas mean everything, or does it mean nothing? Do changing seasons register a blip on the radar? |
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Workforce Management Trends That Will Trickle Down From Big Retailers |
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Peter DiMaria, the president of ATS, talks with Jameson Publishing and Retail Solutions Online president Jim Roddy in this exclusive executive-to-executive interview. In this interview, DiMaria discusses the latest workforce management trends that will trickle down from big retailers, explains how CIOs can ensure they receive budget for workforce management needs, and details workforce management benefits beyond cost savings. |
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Top 5 Trends In Surveillance |
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Because of the retail industry’s decades-long history with analog surveillance, it’s one of the last to convert to digital video. But with costs of IP dropping, new technologies making it easier to integrate, a growing IP expert integrator base, and the wide range of security and operational benefits of network video, retailers large and small are making the switch. |
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Browse the content library |
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Featured Webinar
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DiCentral Vendor Compliance Summer School |
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DiCentral's Mary Kleespies and Steve Babbitt will explore vendor compliance best practices in this three-part webinar series. These summer school sessions will answer questions surrounding the benefits of vendor compliance and will highlight the efforts necessary for suppliers to meet retail business and EDI requirements. |
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Retail Solutions Online Welcomes
Its Newest Supplier |
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Don't miss the newest Retail Solutions Online storefront: |
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Stay tuned for more new suppliers in future Retail Solutions Online newsletters. |
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Bulletin Board
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Wanted Dead Or Alive |
Wanted Alive: The Oldest Working Advantage LX Or Blaster Printer We Can Find!
Send us the serial number and a video of your operating Advantage LX or Blaster printer. Every video submission will receive a Starbucks gift card. The person with the oldest working printer will win a $500 Visa gift card! |
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Industry Event
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Retail Sustainability Conference 2012 |
September 19 to 21, 2012
Sheraton Phoenix
Phoenix, AZ
RILA’s Retail Sustainability Conference is a great opportunity to meet with your peers within the industry to discuss the latest initiatives, engage in dialogue to come up with new ideas, network to share the insights gained, and see the latest solutions in the exhibit hall. Register. |
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ISR Digital Edition
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Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The August 2012 edition is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy! |
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