What Is ESS? Guest Series Part 1
By Peter DiMaria, president and CEO, Accu-Time Systems, Inc.
In this first part of my four part series, Deploying ESS: Faster, Better Stronger, I will define employee self service (ESS) and how it's being used by forward thinking organizations. ESS means different things to different users so I will be broad in my description. Your organization will define its own requirements.
Typical ESS functionality that employers provide allows employees access to open benefits enrollment, time card approval, vacation requests, personal data, sexual harassment complaint procedures, suggestion box systems, job postings, and a myriad of other tasks that could consume one or more human resources department employees to handle the hundreds of weekly incoming requests.