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More than ever, you need to be able to manage inventory in real-time and support all types of transactions — in the stores and across multiple sales channels. And when faced with out-of-stocks, in stores or on-line, you must be able to find inventory in other locations quickly, and to assure customers with more than a guess when their products will arrive. The fact is, while stockouts are inevitable, lost sales are preventable — if you have the ability to create and manage sales orders across the enterprise.

Epicor Retail EnterpriseSelling™ saves the sale and puts you in control! This powerful solution combines a real-time inventory locator and configurable order manager to integrate inventory and transaction processing of multiple sales channels, allowing you to sell merchandise and satisfy customer demand from anywhere in your enterprise. Combining real-time inventory and closed-loop order management, EnterpriseSelling allows you to sell from an enterprise view of inventory, with a unified view of the customer.

EnterpriseSelling includes Inventory Locator, Order Manager, Customer Service Application and Store System Components. Real-time modules enable you to find available inventory and process orders for that inventory. Whether the order is processed between two stores when one is out of stock, between the website and a store when the distribution center is out of stock, or the customer chooses in-store pickup, EnterpriseSelling manages the inventory and order lifecycle from beginning to end.

Features and benefits

• Prevent lost sales when out-of-stock
• Boost customer satisfaction and profitability by finding and selling inventory from the best alternative location — in real-time, from the POS
• Speed customer service and improve employee productivity by eliminating numerous phone calls to other stores
• Automate "buy-online-pickup-in-store" orders
• Improve margins by satisfying demand and maximizing turns
• Automate multiple retail order types
• Analyze unmet customer demand and allocations