Case Study: Zumiez Carves Its Way To Extreme Growth With Smart IT Sourcing

By CDW Corporation

Zumiez (www.zumiez.com) is a specialty retailer of action-sports clothing, music and hard goods for skate, snow, surf and active youth lifestyles now operating 236 company-owned stores nationwide. The Zumiez/CDW customer partnership started five years ago with desktop PCs and monitors purchased to support Zumiez's PC-based pointof-sale (POS) solution. Although Zumiez's POS solution originally included components from more than a dozen independent sources, Zumiez has consolidated its POS component purchasing with CDW over the last three years with CDW offerings focused specifically on retailers. Over time, Zumiez's purchasing from CDW expanded to include more comprehensive technical services including sales engineering and configuration support to help the company equip its corporate data center and disaster recovery facility.

CDW's 360° Approach to Retail Solutions
CDW account managers and technology specialists join customers to conduct a comprehensive review of operations and integrate retail business processes into the technical objectives of each project. From server assessment to configuration, testing, installation, employee training and continuing support, the CDW team applies deep experience and vendor-neutral objectivity to size and design appropriate solutions.