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White Paper: The Five Most Common Oversights In Enterprise Self-Service Networks
For nearly 25 years, Netkey has worked with some of the most innovative retailers in the world, helping them plan, design, develop, deploy, monitor and manage enterprise selfservice systems – customer and employee-facing technologies including kiosks, PC workstations, digital signage, and more. During this time we've seen self-service systems literally transform operations—and, in turn, bottom-lines—of companies. We have also identified some common oversights that interfere with the optimal implementation and operation of self-service systems, resulting in slower response rates, longer fix times, increased error rates, cost overruns and negatively impacted ROI.
Netkey has prepared this white paper based on our body of experiences with large and small companies alike, supporting networks ranging from simple to highly complex. It is our goal that this document will help your company avoid costly oversights and guarantee success in implementing and operating an enterprise-wide self-service system.
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