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Datasheet: NCR Netkey Loyalty Kiosk In today’s competitive retail environment, customer loyalty is more important than ever. 09/02/2010 179.1 KB
Datasheet: NCR Netkey Kiosk And Digital Signage Solutions NCR Netkey enables rapid, secure, reliable and cost-effective deployment and operation of sales, marketing, customer service and human resource applications on interactive kiosks, digital signage and employee terminals. 09/02/2010 286.4 KB
Case Study: Shoe Retailer Cuts Transporation Costs 15% With Greener Supply Chain Arche, the designer footwear brand that manufactures and sells handmade shoes through eighty stores across Europe, North America and Asia, has streamlined its international operations with the help of Yourcegid Retail. The company has managed to cut distribution costs by as much as 15%, raise quality control levels to above 99% and increase productivity by around 5% in the last year. By Cegid 09/01/2010 224.0 KB
Guest Series Part 2: Leap These Five Retail Design Hurdles Like A Pro Retail and merchandising design is really an activity that combines a unique set of design and marketing functions. Wikipedia defines it as, "Retail design is primarily a specialized practice of architecture and interior design; however it also incorporates elements of interior decoration, graphic design, ergonomics, and advertising." Mastering five fundamental "How" hurdles will get a project off to a solid start. By Ed Abell, Frank Mayer & Associates, Inc (FMA) 09/01/2010 208.4 KB
Evaluating Training Programs Walter explains the four-level "Kirkpatrick Model" that is commonly used in the evaluation of training programs within the performance and human resources industry. This model is also helpful in the design phase of a program because it can assist you in articulating your program goals in each of the four levels. 08/30/2010 0.3 KB
Levers Of Performance There are multiple factors that affect business performance and managers often push on only one or two of them in an effort to improve an employee’s performance. In this episode, Walter walks us through eight dimensions or "levers" of performance that must come together for desired behaviors, performance, and results to occur. 08/30/2010 0.3 KB
White Paper: The Myths Of PLM: Exploring The Gaps In The PLM Promise For The Private Label Retailer And Brand Owner Today, technology is critical for anyone in business today. Often times, companies utilize the wrong tools for the wrong job, negating benefits they should be getting. In this paper, we explore the overexposure and myths behind PLM utilization, and an alternative to using PLM for tasks and information outside its core competency. By Arigo 08/30/2010 777.5 KB
Research Report: 5 Critical Success Factors For Private Label Retailers In the present economy, even as retailers are compelled to find ways to improve sourcing operations, re-design supply chain processes, and reduce cost of goods sold, private label retailing is showing signs of continued advancement. By Arigo 08/30/2010 545.1 KB
Case Study: Private Label Sourcing At Staples Brand Group Staples Brand Group (SBG) is responsible for private label products carrying the Staples brand name. SBG’s goal is to deliver iconic products that become distinctly associated with the Staples brand name and that make customers drive past the competition to buy these specific products. By Arigo 08/30/2010 239.3 KB
Case Study: Item-Level RFID Helps Serge Blanco See Big Savings In The Distribution Center Serge Blanco’s distribution center (DC) in Toulouse, France receives apparel from manufacturers around the world and supplies retail stores throughout Europe. By TAGSYS RFID Group, Inc. 08/27/2010 322.1 KB
White Paper: Ensuring Enterprise-Wide Compliance Corporate awareness of labor law breaches is on the rise, yet compliance with these regulations remains elusive. In 2004, one of the world’s largest retailers discovered over 1,000 contraventions of child labor laws during an internal audit. By Infor-Workbrain 08/26/2010 304.2 KB
White Paper: New Realities Of Retail Workforce Management: Myths Vs. Facts Retail has enjoyed impressive expansion over the past two decades, reaping the benefits of growth in consumer spending, gross domestic product, free trade, offshore production, cheap transportation, credit availability and IT innovation. By Infor-Workbrain 08/26/2010 377.1 KB
White Paper: Labor Planning And Budgeting For Retail Workforce Agility For retailers, the workforce represents more than just the single largest controllable expense item on the income statement. Operating on the critical front lines of the operation, a retailer’s workforce is a crucial component of the customer’s shopping experience. By Infor-Workbrain 08/26/2010 441.2 KB
Brochure: Infor WFM Workbrain Workforce Scheduling Organizations with large workforces not only must efficiently deploy their people, but also keep employee initiatives in line with business objectives. The key to meeting this challenge is a proven solution that helps ensure appropriately skilled employees are available when the workload demands they should be—at the optimal cost to you. 08/26/2010 221.0 KB
Analyst Report: Workforce Optimization: Managing The Quality, Cost And Speed Paradox Workforce optimization as a concept, and indeed a product category, has long been associated with the service industry and customer contact centers. By Infor-Workbrain 08/26/2010 260.4 KB
White Paper: The ROI Of Your Labor Force There is real value in your workforce. By driving innovation in the front-line people-processes, human resources can attain the full heights of its strategic value. By Infor-Workbrain 08/26/2010 331.9 KB
Analyst Report: Retail Workforce Optimization: Establishing The Customer-Centric Store-Level Employee Aberdeen surveyed over 100 retailers between October and December 2009 to determine the pressures that compel these organizations to implement, or consider implementing, a formal workforce optimization initiative - or programs that promote a more customer-centric store-level employee. By Infor-Workbrain 08/26/2010 616.6 KB
Brochure: Infor WFM Workbrain Workforce Time And Attendance Complex organizations face complex labor challenges—such as union policies and legislative constraints—when managing employee time and attendance. The key to success is a proven software solution that optimizes time and attendance management at every level of your enterprise, from employees to managers to payroll. 08/26/2010 219.8 KB
White Paper: Workforce Management: Scheduling To The Opportunity In the face of shrinking margins, increasing customer expectations, tough economic conditions and stiff competition, today’s retailers continue to search for a significant competitive advantage. By Infor-Workbrain 08/26/2010 315.7 KB
White Paper: New Rules For Retailers In The New Economy There’s no denying that late 2008 and early 2009 ushered in a sea change in consumer purchasing behavior. As the rampant consumption of the preceding years has given way to high anxiety among consumers, retailers in the US and around the world are facing bleak prospects for the foreseeable future. By Infor-Workbrain 08/26/2010 72.6 KB
Case Study: Burlington Coat Factory Burlington Coat Factory faced the challenge of efficiently handling workforce management processes across 417 stores in 44 states. An antiquated time and attendance system required significant manual intervention to complete zero-to-gross payroll for the retailer's highly distributed labor force, where pay rules varied not only from one state to another, but also within states. By Infor-Workbrain 08/26/2010 362.1 KB
Brochure: Infor WFM Workbrain Workforce Performance Organizations like yours must ensure that the daily performance of your workforce supports your strategic goals. But to do this, you need clear visibility into every aspect of your labor. 08/26/2010 264.1 KB
Brochure: Infor WFM Workbrain Workforce Data Collection Companies like yours must be able to accurately collect, monitor, and leverage time and attendance data in order to maximize the return on your largest controllable expense—your workforce. 08/26/2010 264.2 KB
Brochure: Infor WFM Workbrain Workforce Absence Employee absences can cost employers millions of dollars annually, both in direct and indirect costs. 08/26/2010 107.5 KB
Brochure: Infor WFM Workbrain Workforce Planning Efficient and accurate workforce planning is a must, yet deploying and maintaining the right workforce levels can be a delicate balance. 08/26/2010 264.2 KB