About Milestone Systems
Milestone Systems develops advanced open platform software for managing IP network-based video surveillance. Milestone XProtect™ software is powerful and advanced yet easy to use, robust and proven. XProtect allows best-of-breed solutions to video enable business, reduce costs, optimize processes, protect assets and ultimately increase value in your company’s products and services.
In offerings scaled to different customer needs, XProtect solutions support the widest choice in network hardware like ACTi, Arecont, Axis, Bosch, D-Link, FLIR, Infinova, IQinVision, JVC, Lumenera, Panasonic, Pelco, Pixord, Sony, Samsung Electronics, Sanyo, Toshiba, VCS, Verint, Vivotek and more. In addition, Application Program Interfaces (APIs) enable value-adding integration with other systems data like Point Of Sale, Automatic Teller Machines, Access Control, etc.
Milestone solutions are reliable, proven in operation at more than 35,000 customer installations worldwide, from all industry sectors: retail, hospitality, finance, manufacturing, education, healthcare, utilities, transportation, government, and the military.
XProtect software is sold through authorized partners in 93 countries. Since its inception, the company has focused on an international approach with this strong partner channel strategy, where local resentation brings closer understanding of each customer’s needs. Strong alliances with the leading hardware manufacturers are also an important link in the business model, with support of the latest network devices one of our highest priorities.
Milestone IP Video Surveillance
IP video surveillance from Milestone gives retailers new tools and capabilities for improving loss prevention and store performance. By enabling video to be captured as digital information and accessed anywhere on a network, IP video surveillance allows loss prevention staff and other departments to view, analyze and manage video. Intelligence opens the door to new in-store methods for determining effectiveness of store layout, display design, and employee behavior. Through advantages in using common networking and digital camera technology, stores can achieve everything from lower TCO to higher resolution imagery that improves forensic evidence and reprodusing for training and other uses.
Milestone Systems provides effective loss prevention in retail. Retail businesses face massive problems with shrinkage, chiseling away an average 1.6% of turnover.
The loss stems from internal fraud (up to 80% of total shrinkage), vendor related shrinkage, and shoplifting.
In a highly competitive industry, the pressure is on to bring down costs and to optimize store performance in every way.
Milestone IP video solutions help you manage shrinkage and save money on the bottom line.
The main reasons why to choose IP video surveillance from Milestone:
- Improve loss and fraud prevention

The combination of video with transaction data directly from the point-of-sale (POS) provides a strong tool for analyzing and catching fraud.
With Milestone IP video you can search and find any transaction to instantly see the video with it. Milestone IP video helps you reduce fraud and gives you the tools to quickly and accurately solve incidents:
- Object removal
- Return fraud detection
- Employee ‘sweet-hearting’ (unauthorized discounts to friends)
- Age-restricted sales or refunds
- Cost-effectiveness
Being able to use existing analog equipment with new digital equipment makes Milestone IP video very cost effective. It allows you to migrate to fully digitalized solutions at your own pace.
Moving existing equipment to new locations, adding more cameras or changing existing equipment is seamless and easy.
How To Become A Milestone Partner
Are you interested in becoming a partner who sells our solutions?
Get to work with the open platform IP video software that's number one in the world market!
Fill out a Partner Application form today to start communicating with us.
Milestone has implementation partners around the globe, and established working relationships with leading manufacturers of video surveillance hardware, whom we call our Alliance Partners.
We also provide SDK APIs (Software Development Kit) for those wishing to integrate other systems or devices.