About Us

Enabling seamless, cross-channel execution for competitive advantage

In retail, profitable growth is tied directly to the customer. Satisfied customers mean return business and increased sales and revenue. Given the variety of shopping channels available to consumers, being able to provide a unified customer experience is now a must for retailers.

Sterling Commerce solutions enable retailers to enhance consumer satisfaction with a seamless, cross-channel experience and improved operational efficiency. From eliminating the out-of-stock experience to managing the transport of inventory and data, Sterling Commerce provides a seamless, end-to-end cross-channel solution for retailers of all types.

Leading retailers have deployed Sterling Commerce solutions to take advantage of end-to-end order offer, capture, management and fulfillment capabilities, to deliver a unified customer experience. Our solutions enable our customers to shop, purchase, track, receive and return via any combination of channels.

Learn more about the business issues our retail customers have experienced, and the Sterling Commerce capabilities enabled from our marketing leading solutions that may be appropriate for your business to drive bottom line success.

Contact Information

Sterling Commerce, An IBM Company

4600 Lakehurst Court

Dublin, OH  43016 

UNITED STATES

Phone: 1-800-299-4031

Fax: 614-793-4040

Contact: Lauren Trank

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