About Us
Enabling seamless, cross-channel execution for competitive advantage
In retail, profitable growth is tied directly to the customer. Satisfied customers mean return business and increased sales and revenue. Given the variety of shopping channels available to consumers, being able to provide a unified customer experience is now a must for retailers.
Sterling Commerce solutions enable retailers to enhance consumer satisfaction with a seamless, cross-channel experience and improved operational efficiency. From eliminating the out-of-stock experience to managing the transport of inventory and data, Sterling Commerce provides a seamless, end-to-end cross-channel solution for retailers of all types.
Leading retailers have deployed Sterling Commerce solutions to take advantage of end-to-end order offer, capture, management and fulfillment capabilities, to deliver a unified customer experience. Our solutions enable our customers to shop, purchase, track, receive and return via any combination of channels.
Learn more about the business issues our retail customers have experienced, and the Sterling Commerce capabilities enabled from our marketing leading solutions that may be appropriate for your business to drive bottom line success.
Sterling Commerce, An IBM Company
4600 Lakehurst Court
Dublin, OH 43016
UNITED STATES
Phone: 1-800-299-4031
Fax: 614-793-4040
Contact: Lauren Trank
- Sterling Selling And Fulfillment Suite
- Sterling Order Management
- Sterling Always In Stock
- Sterling Store Associate Mobile
- Sterling Mobile Store Channel
- Sterling Supply Chain Visibility
- Sterling Transportation Management System
- Sterling Warehouse Management System
- Sterling Multi-Channel Selling
- Sterling Integration Solutions
- Sterling Collaboration Network
- IBM Launches Software And Consulting Services To Help Businesses Adapt To Rising Customer Demands
- NRF 2011 - Retail's Big Show
- Three Consumer Views Of The Call Center As A Critical Cross-Channel Component
- Three Strategies For Inventory Optimization
- IBM Agrees To Acquire Sterling Commerce From AT&T For $1.4 Billion
- Call Centers Deliver Critical Service And Revenue Opportunities For Retailers
- Driving Business Value Through Choice
- Key Strategies For Enterprise Mobile Application Deployment And Measurement
- Fast-Track Cross-Channel Gains: The Final Frontier For Customer Share Of Wallet In Retail
- Cross-Channel Gaps In Inventory Visibility Reduce Customer Service
- Video: Sterling Commerce Retail Solutions
- Target.com Moves Forward With Ambitious Plans For Re-Launch
- Shopper Expectations Up About Mobile Integration
- Sterling Commerce Launches A Cross-Channel Mobile App
- Urban Outfitters Meets Consumer Demand For Cross-Channel Shopping Experience With Sterling Order Management

