About Telsource Corporation
Telsource Corporation, a leading network and technology integrator since 1984, enables retailers to utilize a single source provider for reliable wall-to-wall support of their store technology. Telsource offers a complete range of enterprise technology products and services for Total Store Care — planning, deployment, 24/7 support, and on-site maintenance for reliable voice, data, and video networking projects of all sizes, nationwide.
Telsource develops, implements, and maintains product and service solutions for voice, data, video networking and other technology systems in both wireline and wireless network environments. Since 1984, Telsource has provided flexible solutions that maximize uptime and increase reliability for enterprise retail networks with multiple remote locations.
The combination of a centralized 24/7 Network Operations Center with a decentralized field engineering team located nationwide enables the most effective response to your support needs. Firm, fixed pricing for services allows confident budgeting and ensures there are no hidden costs. Leasing and rental programs are available. Telsource is a Cisco Gold Certified Partner and also supports a wide range of voice and data equipment manufacturers.
Featured Solutions
LVS 3200 Interactive System: Interactive Kiosk
The new IP enabled LVS 3200 takes self-service and in-store customer assistance to a whole new level. LVS 3200 combines traditional self-service functionality with integrated voice and sound to provide and all-in-one interactive kiosk and IP telephony solution that will revolutionize your store. Integrated speakers and microphone enable you to integrate voice capabilities into existing applications or build new applications that provide un-rivaled customer service.
Telsource Retail Interact Suite: Retail Application
One quarter of shoppers leave a store without making a purchase either because they cannot locate an item or a store associate to help them. As customers become increasingly frustrated with more product choice and less support, retailers struggle to understand the customer's experiences and demands within stores.
PremGuard™ Secure Wireless Connectivity: Network Connectivity
PremGuard Wireless Connectivity provides high-bandwidth Internet and VPN connectivity anytime, anywhere to keep your stores running smoothly. When expanding to new store locations, renovating or operating from a temporary location, you often need network connectivity quickly. PremGuard Wireless deploys secure, reliable Internet and managed VPN connectivity nearly anywhere in the country within days using the EV-DO wireless broadband.
PremGate™ Remote Access Manager: Remote Monitoring
PremGate Remote Access Manager provides integrated in-band and out-of-band access to remote systems and devices to help you securely, reliably and flexibly manage them. PremGate proactively monitors systems and devices and offers real-time alerts to rapidly detect critical problems and increase uptime.
ValuNet™ On-Site Maintenance: Network Maintenance
Choose from a range of guaranteed maintenance response plans maximizing up-time with 2-hour, 4-hour and next day on-site service at one location or a thousand. ValuNet provides an agile and scalable solution for new and existing technology at all of your store locations. ValuNet is available nationwide and includes real-time online tracking of your project status.
NetDeploy™ Installation: Network Hardware Installation
Telsource supports a wide range of industry leading equipment solutions for your stores including voice, data, POS and other store technology systems, complete with project management, coordination, installation, and testing. NetDeploy speeds up technology deployment, lowers total cost of ownership and shortens time ROI.
Information Transport Systems (ITS): Structured Network Cabling
Telsource provides total end-to-end cabling solutions and the expertise you need for complete voice, data, and video network cabling design; installation and testing; and new and existing store sites. Telsource's field service engineers have met rigorous requirements to earn certifications for the design and installation of ITS and premise cabling to industry standards.