Cross Channel Magazine

1. Simple Steps To Social Success
   5/22/2012

   As far as social media outreach is concerned, a lower-frequency, higher-impact approach could yield big results in a crowded market. By Matt Pillar, Integrated Solutions For Retailers magazine

2. Why Retailers Are Missing Out If They Aren’t Mobilized
   5/22/2012

   The Apple Store proved long ago the implicit value and practicality of mobilizing the customer experience. And, even though mobility has been part of inventory management for over a decade for most grocery retailers, it’s only in recent years that retailers of all shapes and sizes have started to open their eyes to the benefit of a mobile strategy. By Adrian Schauer, Vortex Connect

3. Deliver Branded Customer Service Across Multiple Technology Channels
   5/22/2012

   Ensure your outsourced call center speaks your brand. By Wendy Shooster, Global Response

4. Cross-Channel Brand Upgrade Lifts Store Sales
   5/22/2012

   When T-Mobile decided it was time to play with the 4G big boys, its brand overhaul was decisive and dramatic. By Matt Pillar, Integrated Solutions For Retailers magazine

5. Network Security Extends To Devices
   4/25/2012

   Mobile commerce introduced new opportunities — and big risks — for retail network managers. By Matt Pillar, Integrated Solutions For Retailers magazine

6. The 11 Commandments Of Online Marketing
   4/25/2012

   I recently read a review and saw a video about the new iPhone 4S, which isn’t so new in computer terms. By Rick Segel

7. Driving The Order Fulfillment Solution
   4/25/2012

   Engineering order fulfillment systems for distribution operations includes the consideration of many factors. By Ken Ruehrdanz. Dematic

8. Cross-Channel Platform Drives Inventory Efficiency
   4/25/2012

   This year marks 63 years in business for family-owned Fontana Sports, and in that time it has grown from a small army-navy surplus store to a two-site, 50-employee cross-channel retailer.  By Matt Pillar, Integrated Solutions For Retailers magazine

9. How A Small Retailer Masters E-Commerce
   3/26/2012
   More than almost any other industry, photography has faced humungous challenges during the digital boom. Gone are the days of selling film, flashes, developing equipment and supplies, and even development itself.
10. Cross Channel Retailing — A Special Report
    3/26/2012
    From ensuring brand alignment across channels to product availability, Aberdeen Group defines how the omni-channel experience impacts your business.