Downloads

  1. Can Your Energy Management System Turn Big Data Into Intelligence?
    7/29/2015

    Use analytical techniques to reduce energy spend, efficiently manage budgets, and enhance Enterprise value.

  2. Scheduling Fairness: 4 Strategies For Success
    7/28/2015

    If new scheduling optimization applications encourage flexibility and fairness, why are retailers suffering so much negative scheduling press? The issue is less about technology than it is about process and management.

  3. The Missing Link In Omni-Channel Fulfillment: Mobile Work Execution
    7/27/2015

    For success in omni-channel retailers have to deliver the right product at the right time, through multiple channels, at the best possible cost. This places all-new demands on stores as fulfillment and return points, and creates new pressures on distribution centers (DCs) to adapt their existing fulfillment and returns processes. Many retailers are meeting the challenge through manual work-arounds that are unsustainable. This three-part series will focus on how retailers can optimize and evolve manual processes, both in the DC and in-store, using mobile work execution solutions.

  4. How Clienteling Improves the In-Store Experience
    7/27/2015

    Today’s customers expect retailers to be able to provide them with a highly personalized omnichannel shopping experience based on who they are and their shopping and buying habits and history.

  5. Incentive Comp In Retail: 5 Bottom-Line Benefits
    7/24/2015

    Among all the facets of retailing, employee motivation is one of the most important and manageable factors for success and profitability. A disgruntled sales associate is unlikely to connect well with customers. Retailers looking to increase wallet share and drive desired behavior such as increased cross sell/up sell opportunities, improved customer service and customer retention rely on incentive comp plans and strategies.

  6. The Changing Role Of Stores In Meeting Consumer Demand
    7/24/2015

    Learn how omnichannel retailers are meeting order expectations by leveraging store networks for fulfillment — and how smart logistical execution is helping retailers mitigate markdowns and preserve margins.

  7. Competing On Service
    7/22/2015

    Listen as ISR’s Executive Editor, Erin Harris, talks to Steve Rowen, Managing Partner at RSR Research about innovation’s essential role in helping retailers outpace their competitors on customer service.

  8. Staying ACA Compliant With Workforce Management Systems
    7/13/2015

    Public healthcare reform has been among the major political debates of the past decade, and the U.S. government has taken recent steps to provide more coverage options for eligible Americans with the Affordable Care Act (ACA). For business leaders the current legislation outlined by the ACA has instituted health insurance requirements for workforces over a certain size, giving organizations additional rules to abide by in order to stay compliant and avoid fines.

  9. Reduce TCO Of Your Network
    7/13/2015

    Greg Griffiths, VP of Product Marketing at Earthlink talks to ISR’s Executive Editor, Erin Harris about how retailers can reduce the total cost of ownership (TCO) for their networks. Griffiths also addresses retailers’ concerns about moving networks to the cloud. 

  10. Integrated Solutions For Retailers Digital Edition July 2015
    6/29/2015

    Integrated Solutions For Retailers Digital Edition July 2015.

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