Products and Services

Click Here To Download:
•White Paper: The Demand-Driven Retail Continuum: Connecting The Dots Between People And Processes
•White Paper: Tomax And Retail.net: IT Execution
•White Paper: Workforce Management: People And Processes Working Together To Improve Results

Time and Attendance

• Labor Scheduling
• Activity Management
• Portal and Workflow
  • New Hire Process
  • Training & Evaluation

Labor is a retailer's largest controllable non-merchandise expense. Retailers must apply available scientific processes to the problem of ensuring that the right people, with the right skills, are available, in the right place and at the right time, to optimize the customer experience and retailer results. The strategic application of technology and people/processes can eliminate up to 10% of workforce costs AND improve customer service by enabling:

• Demand forecasting in 15 minute intervals by store
• Ability to determine skills and experience required
• Producing optimized schedules based on availability and complex work (and union) rules
• Interview, testing and new hire processing and support

Tomax' Retail.net Workforce Management stands apart because it is integrally mapped to the demand-driven retail continuum, using forecasting and optimization tools to precisely schedule workforce as required the by the demand-driven coordination of resource needs and compliance at a single store, a group of stores, or the entire chain.

Beyond scheduling and time and attendance, there's another important aspect to workforce management: coordinating the interrelated activities and tasks that arise through changes in demand, re-orders, unplanned promotions and generally, all of the intricate relationships and communications that must take place in order to support the continuum.

Activity Management
A smart retailer recently proclaimed: "Compliance is the killer app." Precise store execution requires clean, concise translation of corporate strategy into discrete store tasks. Communication and coordination between the demand-driven groups along the retail continuum (merchandising, marketing, logistics and operations) is an enormous challenge.

The Retail.net Activity Management solution identifies breakdowns in task execution related to merchandising, conflicting demands, insufficient labor, or missing information. The software can notify corporate managers with timely, relevant, actionable alerts to help them proactively identify problems so they can implement initiatives to keep stores performing to plan. It will streamline and standardize communication workflows, enhance visibility to quickly identify when and where process breakdowns occur, and ensure that stores accurately and effectively execute all assigned tasks. It also allows for more accurate forecasting of labor, and creates a feedback loop between corporate and stores using key questions that verify compliance and provide information, such as:

• Did the merchandise arrive as scheduled?
• Were all price changes made?
• Was there sufficient store labor to execute required tasks?
• Were category "resets" completed?

Connecting the dots is all about connecting people to the information they need to get the job done. On a timely basis!

Click Here To Download:
•White Paper: The Demand-Driven Retail Continuum: Connecting The Dots Between People And Processes
•White Paper: Tomax And Retail.net: IT Execution
•White Paper: Workforce Management: People And Processes Working Together To Improve Results

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