Products and Services
Oracle Retail Returns Management
•Product Sheet: Retail Returns Management
•Overview: Oracle Retail Solutions
Effective returns management is essential to stemming the flow of losses from returns fraud, as well as retaining good customers by providing them with a positive customer experience across all of your retail channels.
Reduce returns fraud and deliver a superior shopping experience
Every retailer expects a certain percentage of purchases to be returned. Many retailers, such as Nordstrom, built their brands around providing a painless returns experience for their customers, resulting in an extremely loyal customer base. However, in some retail segments, returns account for up to 40% of total transactions, and customer-friendly returns policies have created widespread opportunities for return fraud, costing retailers billions of dollars per year.
•Product Sheet: Retail Returns Management
•Overview: Oracle Retail Solutions
