Products and Services
Sterling Store Associate Mobile
•Capabilities Brief: Sterling Store Associate Mobile
Sterling Store Associate Mobile
For users of Sterling Order Management, this mobile application provides more choice in how store associates access and use information on product content and inventory availability to handle customer inquiries at anytime and anywhere in a retail store.
Improve the customer experience
Mobile applications can help store associates better handle out-of-stock situations by enabling the store associate to obtain real-time information on product inventory availability directly from the store associate's mobile device, and then guiding the customer how to best obtain the product. The result is a greatly improved responsiveness to the customer's need.
Save the sale
When a customer makes an inquiry about a product, the store associate has a mobile application on their mobile digital device to provide answers anywhere, anytime. The Sterling Store Associate Mobile application gives store associates the ability to save the sale and satisfy their customer with the power of inventory visibility, fulfillment, and status tracking and reporting, at their fingertips. This can enable a retail business to save the sale when faced with an in-store stock-out and the opportunity to reserve inventory for in store pickup.
Giving store associates the ability to efficiently locate available product enables them to reserve the item while the customer is still in the store. Saving the sale frequently creates the opportunity to up-sell or cross-sell accompanying items.
Improve productivity and accuracy
Leveraging store labor and multi-tasking abilities, rather than committing a dedicated store associate to finding merchandise and pulling it off the floor, increases efficiency and reduces cost.
Ease of locating merchandise through multiple entry options increases accuracy. Customers benefit from greater speed and availability for pickup or alert notification.
Click Here To Download:•Capabilities Brief: Sterling Store Associate Mobile
