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comScore White Paper Global Study: UPS Pulse of the Online Shopper™
Online retail growth continues to significantly outpace that of overall retail, making a competitive online shopping experience essential for retailers seeking to capture their share of the thriving e-commerce market. That’s why UPS has commissioned research with comScore for the second consecutive year on what elements of the online shopping customer experience drive brand preference, customer loyalty, and recommendations.
Vipshop website delivers high quality shopping experience during huge spikes in traffic through data center upgrade.
Thomas Cook sees 30 percent increase in bookings and a 50% drop in support calls, thanks to Foglight.
Start Today’s Zozotown retail site improves the shopping experience for six million fashion savvy subscribers.
With e-commerce sales comprising a significant portion of the company’s revenue, Wet Seal needed more insight into its Web applications to make its performance problems easier to find and resolve, as well as alleviate end user complaints.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
Using Social Media To Generate Online Sales
This online watch retailer realized a 25 percent conversion rate by using a social app.
“Any-Channel” Commerce Drives 82% Transaction Growth
Transaction volume and a host of other key commerce metrics skyrocketed after high-end outdoor apparel retailer Ibex implemented a new retail commerce suite.
The Impact Of Mobility
Mobile devices are making their way into all aspects of retail, from consumers to associates and managers. This is causing a shift in everything from online marketing to workforce management.
Why Omni-Channel Commerce Needs An Omni-Channel Order Management Solution
Order management has become a huge pain-point for retailers as they continue to struggle in the new omni-channel world of retail.
Lilla P.’s Inventory Visibility Drives 40% Annual Growth
Specialty apparel retailer Lilla P. has doubled in size over the past three years through a complete systems overhaul and inventory integration.
FEATURED ECOMMERCE PRODUCTS
The iAPPS Commerce platform is a user-friendly, award-winning eCommerce environment, designed to empower online business with global reach and remarkable simplicity. iAPPS is developed with extraordinary ease-of-use that empowers all of your users.
Strong, smart digital strategy is what drives your bottom line. With a well-planned approach that includes content strategies, e-commerce and creative, intelligent marketing, your site graduates from a simple, virtual location into a full blown visitor experience.
iAPPS ds gives corporate control of overall web presence and centralizes a large organization’s virtual world. Through work flow approval mechanisms, our cloud-based platform allows franchisees and outlets to easily customize templates, execute local marketing plans, drive eCommerce initiatives, and measure results with actionable analytics.
NetSuite’s SuiteCommerce platform was built with the idea that your commerce systems are no longer standalone channels. SuiteCommerce unifies POS and ecommerce with your core operational business systems—inventory and order management, CRM, merchandising, marketing and financials.
nChannel Announces The Release Of Its Sage Connector
nChannel, creator of the cloud-based Multi-Channel Operations Management platform, announced the release of its Sage Connector to help retailers, manufacturers and distributors more easily manage their data between Sage 100 and eCommerce, online marketplaces, point-of-sale, and other business systems.
E-Commerce Dual Sided Thermal Shipping Label From CTM Labeling Systems And SATO
Auto-fold labeling solution designed to streamline e-Commerce and direct-to-consumer shipping processes. The ship-to label and packing slip are printed, folded and automatically applied to the carton. The CTM 3600-PA and SATO M8460Se thermal print engine create a highly reliable, cost reducing pick and ship solution.
How Technology Is Helping To Evolve The Omni-Channel Experience
Technology in retail is enabling the rapid evolution from traditional siloed retailing channels to a true omni-channel retail experience, both for the customer and operations. Here Bob Johns, editor with Integrated Solutions For Retailers, talks with Andy Lloyd, GM of e-commerce products at NetSuite to see how this evolution is affecting retailers.