ARTICLES FROM INNOVATIVE RETAIL TECHNOLOGIES
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Supply Chain | 2017 IRT Retailer Innovation Awards
As The Paper Store (TPS) grew, management there understood that in order to maintain a high customer service level, unique and diverse assortment, and convenient fulfillment options, it would have to bring world-class technology and innovation to its supply chain processes.
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Retail Tech Spending 201610/21/2015
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
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Newegg Tackles Goods-To-Person Fulfillment10/20/2015
E-tail giant Newegg relies on goods-to-person order picking technology to exceed customer expectations and to help grow its $2.5 billion annual revenue.
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Omni-Channel: Shoppers’ Expectations, Retailers’ Responsibilities4/20/2015
Consumers’ high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.
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Automation Key For The Omni-Channel SMR4/20/2015
An inventory and order management system helped a specialty retailer automate its processes and strengthen its mom-and-pop personal appeal.
FEATURED PRODUCTS
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Vendor Managed Inventory (VMI) It’s great when a simple and cost–effective solution can be found for a complex problem. The kind of problem that scan based suppliers face daily… Problems like managing point of sale data, verifying in–store inventories, and calculating in–transit merchandise versus what is actually on the selling floor.
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SuiteCommerce
NetSuite’s SuiteCommerce platform was built with the idea that your commerce systems are no longer standalone channels. SuiteCommerce unifies POS and ecommerce with your core operational business systems—inventory and order management, CRM, merchandising, marketing and financials.
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EDI Compliance China The rate of direct import business is rising dramatically, with large enterprise as the driving force behind the trend. DiCentral’s advanced technology makes it possible for your company to easily exchange critical supply chain information with overseas manufacturers.
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EDI Compliance Vendor Enablement Organizations have a variety of EDI initiatives that impact the supply chain. These include enabling non–compliant EDI vendors, introducing new EDI documents, testing upgrades to existing EDI procedures, expanding current relationships, and more.
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Store Commerce Activation Store/Customer Gateway provides the information needed to offer a seamless shopping experience to today's consumers, regardless of which channel they choose to shop.
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Fulfillment Verification DiCentral provides a flexible solution to ensure accuracy in your supply chain processes. Shortages, substitutions, and other errors in packing are common mistakes when performing fulfillment procedures.
FULFILLMENT / DELIVERY MULTIMEDIA
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For more than forty years…people like you have trusted apg® for high-quality, best-in-class, cash management solutions at the point of sale. AND again, we’re at the point of something good. Introducing The Architect™ by apg®… An all-in-one point-of-sale cable management solution—giving you the clean and professional counter you’ve dreamed of.
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In Episode 65 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Randy Gunter, one of the principals at VAR Spark Solutions Group, and Jeff Sanders, the President of VAR Southwest Point of Sale, about customer service best practices for retail technology solution providers. Among the topics discussed are reactive and proactive customer communication strategies, the importance of an annual customer survey, how to win over an upset customer, and the biggest customer service mistake many resellers make.