In Store Systems Operations Resource Center In Store Systems Operations Resource Center

FEATURED IN-STORE/OPERATIONS CONTENT

  • Smart Print Engines Solve Problems: Key Considerations For Selecting The Right One
    Smart Print Engines Solve Problems: Key Considerations For Selecting The Right One

    The print engine is the heart of any print-and-apply labeling system, and selecting the right one for your application can mean the difference between a successful installation and one that causes costly downtime because of mechanical failures or print quality issues.

  • IoT And The Customer Experience
    IoT And The Customer Experience

    A Q&A with Nick D’Alessio, Global Retail Solutions Development Manager, Zebra Technologies

  • 2015 NFL Draft Impacts Chicago Retail
    2015 NFL Draft Impacts Chicago Retail

    Chicago’s Grant Park morphed into Draft Town, in celebration of the 2015 NFL Draft, which ran from Thursday, April 30 through Saturday, May 2. It was a historic occurrence, as this was the draft’s first time outside of New York City in 50 years. The celebration spanned over 900,000 square feet and saw over 100,000 fans flood the arena (Chicago Sun-Times).

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CURRENT ISSUE

Omni-Channel: Shoppers’ Expectations, Retailers’ Responsibilities

Omni-Channel: Shoppers’ Expectations, Retailers’ Responsibilities

Consumers’ high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.

Defining Innovation With The Customer Experience

Defining Innovation With The Customer Experience

Dave Finnegan is one of the retail industry’s best and brightest CIOs, as he’s known for his technical and business acumen as well as his appreciation for innovation.

Start-Ups: Bringing Innovation To Retail

Start-Ups: Bringing Innovation To Retail

Seasoned, traditional solutions providers, beware. As part of their omni-channel offering, retailers are implementing innovative technologies developed by start-ups to deliver a streamlined customer experience.

Retail Associates’ Work, Life, And Your Responsibilities

Retail Associates’ Work, Life, And Your Responsibilities

Regulatory compliance, associate retention, and public perception amount to a pressure cooker for retail workforce managers.

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IN-STORE SYSTEMS/OPERATIONS INDUSTRY PODCASTS

  • Leverage Digital Signage & Kiosks To Improve Customer Experience
    Leverage Digital Signage & Kiosks To Improve Customer Experience

    As always, we're here to help retail executives make informed decisions about technology and operations solutions for all their sales channels. In that spirit, our discussion topic today is improving the customer experience in the store. Our guest today, to help give us an expert’s point of view, is Alexandra Sneed, marketing manager for Verizon Enterprise Solutions.

  • The Continuously Evolving Receipt
    The Continuously Evolving Receipt

    Receipts are evolving right before our eyes. From digital options to coupons and advertisements, the role of the receipt is continuously evolving in retail. Here Bob Johns, editor with Integrated Solutions For Retailers magazine, talks with Jon Levin, product integration manager with Star Micronics, about the changing role of the receipt.

  • Mobile’s Impact On Retail

    Mobility is changing retail both for the customer and the associates. Here Bob Johns, editor with Integrated Solutions For Retailers Magazine, talks with Kevin Price, founder and CEO of AccuCode to discuss how retailers can deal with the changing mobile environment.

  • Retail WFM — Enhancing Customer Service While Maximizing Efficiency

    Join Bob Johns, editor with Integrated Solutions For Retailers magazine, as he discusses the major changes in workforce management (WFM) with Bob Clements, senior VP at Axsium Group.

  • WFM Is Conquering Real-World Issues In Retail

    Workforce management (WFM) is taking the lead in in helping retailers deal with shrinking margins and slim budgets. Join me as I sit down with Jim Hoefflin, president and CEO of Empower Software Solutions, to discuss how WFM is helping retailers now, and into the future.

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SPECIAL FEATURE

Tech Spending 2015: The Any-Channel Revolution Takes Shape Tier 1 Best Practices On An SMR Budget Mobile In Retail: Reality Sets In
Tech Spending 2015 SMR Supplement Mobile In Retail: Reality Sets In
In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel. New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers. With brand-new, digital paths-to-purchase, retailers are absorbing what those changes mean to their businesses — step up or get left behind.

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RETAIL IN-STORE SYSTEMS

The In-Store Systems and Operations resource center focuses on products and content in the Kiosk, Digital Signage, Merchandise Management, Payment Processing, POS Peripheral, POS Solution, Workforce Management, Task Management, and In-Store Mobile Technology.

Kiosks and Digital Signage include in-store and exterior displays of any scale that utilize unique features,  graphics, tablets, displays, and other technology to attract customers and/or allow them to interact with products. These displays can include point-of-purchase displays, retail display kiosks, and interactive kiosks.

Merchandise management software helps retailers manage merchandising, inventory control, sales promotion, and other topics. Merchandise management solutions allow you to analyze, order, price, and distribute your inventory throughout your channels, often with real-time data. Many merchandise management solutions integrate with ERP systems and other common software.

POS Peripherals and POS Solutions encompass the large range of POS hardware and software that is available to retailers. POS peripherals include cash registers, cash drawers, receipt printers, mobile printers, tablets, handhelds, rugged devices, and more.  POS solutions encompass the different types of POS software that is available including on-premise, software-as-a-service, and hybrid services.

Workforce Management and Task Management software provide retailers with a way to electronically approve, execute, and verify tasks, track employee time, schedule and monitor shifts, predict shift requirements, and much more.

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RETAIL INDUSTRY VIDEOS

  • Best Practices Of Shopping Mall Analytics At Mandalay Bay
    Best Practices Of Shopping Mall Analytics At Mandalay Bay

    See how shopping mall analytics data from ShopperTrak helped to change the operation of the Shoppes at Mandalay Place.

  • How To Improve Your High Picking Rate Environment

    This video discusses how OPEX's Perfect Pick solution can significantly improve multiple aspects of your high-volume picking environment.

  • Video: EarthLink Secure Storefront

    EarthLink can securely connect and protect your store network while helping you engage with customers and differentiate your in-store experience.

  • Fast Receipt Printer Demo By CognitiveTPG At NRF 2015

    One of the products at the 2015 NRF show that caught my eye – though my eyes couldn’t quite catch up to it – was the A799II thermal receipt printer by CognitiveTPG. Promoted as the “fastest receipt printer,” the A799 shows in this video it can print the over 4,500-word United States Constitution in about 9 seconds. Cognitive executives told me the demonstration was inspired by French artist/engineer Thibault Brevet who presented at the SXSW Conference in 2014.

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