FEATURED IN-STORE/OPERATIONS CONTENT
Why Consumers’ Reshaped Shopping Journeys Require A ‘Back To Basics’ Retail Strategy
It’s no overstatement to say that the roadmap of consumers’ shopping journeys has shifted radically in recent years – and that these journeys continue to change shape as new personal technologies and apps, accompanied by an avalanche of data, are adopted by shoppers worldwide. To take just one example, Oracle’s research reveals that when faced with an out-of-stock situation, 92% of consumers will not wait for a desired product to come into stock. Instead they will find an alternate source for purchase, including buying the item directly from the brand manufacturer.
In-Store Credit Kiosks Increase La-Z-Boy Sales
A Conversation with Northern Chair/La-Z-Boy’s Troy Kvingedal.
Struggling To Keep Pace: Are Your Online Channels Pulling Ahead Of Your Stores In The Pricing Race?
It’s a new year, but retailers seem to be running the same race they were in 2014 and searching for a finish line that always seems beyond their reach. Retailers are well aware of the challenges of “getting the price right” and strategically managing pricing in all of their retail channels, but in 2014, consumers and media alike became consumed with the notions of “consumer price transparency” and “competitive price intelligence” that put retailers pricing tactics under a strong microscope.
CURRENT ISSUEMore In-Store/Operations Magazine Articles
IN-STORE SYSTEMS/OPERATIONS INDUSTRY PODCASTS
Leverage Digital Signage & Kiosks To Improve Customer Experience
As always, we're here to help retail executives make informed decisions about technology and operations solutions for all their sales channels. In that spirit, our discussion topic today is improving the customer experience in the store. Our guest today, to help give us an expert’s point of view, is Alexandra Sneed, marketing manager for Verizon Enterprise Solutions.
The Continuously Evolving Receipt
Receipts are evolving right before our eyes. From digital options to coupons and advertisements, the role of the receipt is continuously evolving in retail. Here Bob Johns, editor with Integrated Solutions For Retailers magazine, talks with Jon Levin, product integration manager with Star Micronics, about the changing role of the receipt.
Mobile’s Impact On Retail
Mobility is changing retail both for the customer and the associates. Here Bob Johns, editor with Integrated Solutions For Retailers Magazine, talks with Kevin Price, founder and CEO of AccuCode to discuss how retailers can deal with the changing mobile environment.
Retail WFM — Enhancing Customer Service While Maximizing Efficiency
Join Bob Johns, editor with Integrated Solutions For Retailers magazine, as he discusses the major changes in workforce management (WFM) with Bob Clements, senior VP at Axsium Group.
WFM Is Conquering Real-World Issues In Retail
Workforce management (WFM) is taking the lead in in helping retailers deal with shrinking margins and slim budgets. Join me as I sit down with Jim Hoefflin, president and CEO of Empower Software Solutions, to discuss how WFM is helping retailers now, and into the future.
|Tech Spending 2015: The Any-Channel Revolution Takes Shape||Tier 1 Best Practices On An SMR Budget||Mobile In Retail: Reality Sets In|
|In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel.||New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers.||With brand-new, digital paths-to-purchase, retailers are absorbing what those changes mean to their businesses — step up or get left behind.|
Experience Star Micronics’ Mobile, POS, And Customer Engagement Solutions At The 104th Annual NRF Convention
Star Micronics America, a leading global manufacturer of mobile, POS, and customer engagement solutions, will be exhibiting their new solutions at the 104th Annual National Retail Federation Convention.
RETAIL INDUSTRY VIDEOS
Fast Receipt Printer Demo By CognitiveTPG At NRF 2015
One of the products at the 2015 NRF show that caught my eye – though my eyes couldn’t quite catch up to it – was the A799II thermal receipt printer by CognitiveTPG. Promoted as the “fastest receipt printer,” the A799 shows in this video it can print the over 4,500-word United States Constitution in about 9 seconds. Cognitive executives told me the demonstration was inspired by French artist/engineer Thibault Brevet who presented at the SXSW Conference in 2014.
Making Retail Personal With Aerohive’s Personalized Engagement Platform
Learn how Aerohive is enabling retailers of all sizes to increase productivity, engage customers, and grow their businesses.
Enabling Secure Guest Wi-Fi With Social Login
Learn about Aerohive’s Social Login functionality, which enables retailers to gain insight into valuable demographics about shoppers when they opt-in to connect to the secure guest wi-fi.
Retail Predictive Analytics On Big Data And The Cloud
Leon Katsnelson, IBM Big Data, and Cloud program director, discusses why IBM partnered with Retalon to deliver predictive analytics technology to retailers.