FEATURED IN-STORE/OPERATIONS CONTENT
How Real-Time Retail Saved Christmas
How does Santa fulfill the wishes of his constantly expanding customer base? Every Christmas Eve, once the children are asleep, Santa Claus executes an omni-channel fulfillment strategy that astounds retailers around the world. To overcome challenges, he needs a solution that tracks orders, directs in-store picking, and packages gifts for drop-off on time.
Chinese Laundry’s Path To Omni-Channel Commerce
How a single platform keeps the retailer’s brick-and-mortar, e-commerce, and mobile channels running in sync.
POS Integration Automates Customer Service, Compliance, And Reporting
Tobin’s Pharmacy exploits the full functionality of its POS system to build on a century-old legacy of customer service.
CURRENT ISSUEMore In-Store/Operations Magazine Articles
IN-STORE SYSTEMS/OPERATIONS INDUSTRY PODCASTS
Leverage Digital Signage & Kiosks To Improve Customer Experience
As always, we're here to help retail executives make informed decisions about technology and operations solutions for all their sales channels. In that spirit, our discussion topic today is improving the customer experience in the store. Our guest today, to help give us an expert’s point of view, is Alexandra Sneed, marketing manager for Verizon Enterprise Solutions.
The Continuously Evolving Receipt
Receipts are evolving right before our eyes. From digital options to coupons and advertisements, the role of the receipt is continuously evolving in retail. Here Bob Johns, editor with Integrated Solutions For Retailers magazine, talks with Jon Levin, product integration manager with Star Micronics, about the changing role of the receipt.
Mobile’s Impact On Retail
Mobility is changing retail both for the customer and the associates. Here Bob Johns, editor with Integrated Solutions For Retailers Magazine, talks with Kevin Price, founder and CEO of AccuCode to discuss how retailers can deal with the changing mobile environment.
Retail WFM — Enhancing Customer Service While Maximizing Efficiency
Join Bob Johns, editor with Integrated Solutions For Retailers magazine, as he discusses the major changes in workforce management (WFM) with Bob Clements, senior VP at Axsium Group.
WFM Is Conquering Real-World Issues In Retail
Workforce management (WFM) is taking the lead in in helping retailers deal with shrinking margins and slim budgets. Join me as I sit down with Jim Hoefflin, president and CEO of Empower Software Solutions, to discuss how WFM is helping retailers now, and into the future.
|Tech Spending 2015: The Any-Channel Revolution Takes Shape||Tier 1 Best Practices On An SMR Budget||Mobile In Retail: Reality Sets In|
|In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel.||New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers.||With brand-new, digital paths-to-purchase, retailers are absorbing what those changes mean to their businesses — step up or get left behind.|
Displaydata Research: 85% U.S. Shoppers Research Online Before Visiting A Store – How Can The Retail Store Experience Deliver The Goods?
While the continued growth of ecommerce remains unchallenged, new survey research from Displaydata revealed four key areas in which the rise in ecommerce has created new expectations for omni-channel consumers shopping in stores: consistency, availability, knowledge and personalization.
RETAIL INDUSTRY VIDEOS
Making Retail Personal With Aerohive’s Personalized Engagement Platform
Learn how Aerohive is enabling retailers of all sizes to increase productivity, engage customers, and grow their businesses.
Enabling Secure Guest Wi-Fi With Social Login
Learn about Aerohive’s Social Login functionality, which enables retailers to gain insight into valuable demographics about shoppers when they opt-in to connect to the secure guest wi-fi.
Retail Predictive Analytics On Big Data And The Cloud
Leon Katsnelson, IBM Big Data, and Cloud program director, discusses why IBM partnered with Retalon to deliver predictive analytics technology to retailers.
Shane Co. Increases Sales By 20% With Predictive Analytics
Tom Shane, Founder, and Executive Chairman at Shane Co. (Largest privately owned jewelry retailer in America) talks about Retalon Predictive Analytics.