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FEATURED IN-STORE/OPERATIONS CONTENT

  • 5 Reasons Why Merchants Should Use An Embedded POS System
    5 Reasons Why Merchants Should Use An Embedded POS System

    For merchants, the need for a reliable POS system is irrefutable. They speed up the check out process, efficiently manage inventory, and monitor sales so that business owners can keep a pulse on what is happening within their daily operations. Unfortunately, POS Systems can also potentially require a good amount of costly upkeep. With the myriad of POS options available in today’s marketplace, selecting the right POS system to meet your business needs can be a daunting task.

  • Modell's Sporting Goods Reduces Time Spent Scheduling By 77% With WFM Solution
    Modell's Sporting Goods Reduces Time Spent Scheduling By 77% With WFM Solution

    As Modell’s experienced continued growth in the United States throughout the last decade, a number of business needs were identified that couldn’t be satisfied with their existing workforce management solution. Visibility was nonexistent, in terms of how stores were spending their payroll, and there was also no capability to calculate the ratio of sales to non-sales related activity in stores. In terms of scheduling, visibility was also limited.

  • BJ's Wholesale Club Achieves Centralized Control And Wall-To-Wall Scheduling Capability With WFM Solution
    BJ's Wholesale Club Achieves Centralized Control And Wall-To-Wall Scheduling Capability With WFM Solution

    Tremendous growth and continuous expansion for the company brought on new kinds of HR and operational challenges as systems became older and outdated, while the number of employees increased. Separate systems were being utilized for time and attendance and labor management, requiring the development of an interface to share data across the two platforms. Clubs did not have wall-to-wall capability for comprehensive labor forecasting and scheduling using different staffing requirements, policies, and standards, which is considered a necessity with the growing number of employees and needs in today’s retail world.

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CURRENT ISSUE

Tier 1 Best Practices On An SMR Budget

Tier 1 Best Practices On An SMR Budget

New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers.

How Retailers Can Improve Their Network Security

How Retailers Can Improve Their Network Security

Here are the four things retailers need to consider when adopting mobile technologies to boost their omni-channel operations.

The Next-Gen POS Is Channel-Agnostic

The Next-Gen POS Is Channel-Agnostic

When POS systems are built around the consumer, channel silos disappear.

PCI Scrutiny: Is The Middle Market Next?

PCI Scrutiny: Is The Middle Market Next?

Beyond the Tier 1 spotlight, the path to POS systems security is besieged with challenges. But how would middle-market retailers react to increased PCI oversight?

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IN-STORE SYSTEMS/OPERATIONS INDUSTRY PODCASTS

  • Leverage Digital Signage & Kiosks To Improve Customer Experience
    Leverage Digital Signage & Kiosks To Improve Customer Experience

    As always, we're here to help retail executives make informed decisions about technology and operations solutions for all their sales channels. In that spirit, our discussion topic today is improving the customer experience in the store. Our guest today, to help give us an expert’s point of view, is Alexandra Sneed, marketing manager for Verizon Enterprise Solutions.

  • The Continuously Evolving Receipt
    The Continuously Evolving Receipt

    Receipts are evolving right before our eyes. From digital options to coupons and advertisements, the role of the receipt is continuously evolving in retail. Here Bob Johns, editor with Integrated Solutions For Retailers magazine, talks with Jon Levin, product integration manager with Star Micronics, about the changing role of the receipt.

  • Mobile’s Impact On Retail

    Mobility is changing retail both for the customer and the associates. Here Bob Johns, editor with Integrated Solutions For Retailers Magazine, talks with Kevin Price, founder and CEO of AccuCode to discuss how retailers can deal with the changing mobile environment.

  • Retail WFM — Enhancing Customer Service While Maximizing Efficiency

    Join Bob Johns, editor with Integrated Solutions For Retailers magazine, as he discusses the major changes in workforce management (WFM) with Bob Clements, senior VP at Axsium Group.

  • WFM Is Conquering Real-World Issues In Retail

    Workforce management (WFM) is taking the lead in in helping retailers deal with shrinking margins and slim budgets. Join me as I sit down with Jim Hoefflin, president and CEO of Empower Software Solutions, to discuss how WFM is helping retailers now, and into the future.

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SPECIAL FEATURE

Mobile In Retail: Reality Sets In Owning The Customer Experience: The CMO's New Role WFM 2014: Bridging The Execution Gap
Mobile In Retail: Reality Sets In Owning The Customer Experience: The CMO's New Role WFM 2014: Bridging The Execution Gap
With brand-new, digital paths-to-purchase, retailers are absorbing what those changes mean to their businesses — step up or get left behind. Industry reports confirm that the CMO must take ownership of the customer experience as shopper behavior and new technology transform the retail industry. In an age where big data analytics are baked-in to labor management software tools to enable retailers to execute on that data, can we be doing better?

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