FEATURED IN-STORE/OPERATIONS CONTENT
Planning Drives Customer-Centric Growth At Visionworks
With 620 stores and counting, the national eye care services brand supports an expanding volume and selection of merchandise with Island Pacific.
7 Questions Retail Executives Need to Ask Their IT Department About Security
As senior managers, we’re tasked with overseeing initiatives that drive innovation and growth, defining and setting the direction of the company, hiring the right people to execute the overall vision and being champions for the business’s products and services. Together, our actions and decisions are designed to influence product development, sales, operations, competitive positioning, company reputation, and, if publicly traded, stock performance.
La Perla Streamlines Secure Global Networking With Dell SonicWALL
Apparel retailer gives worldwide offices and boutiques easy, secure access to headquarters resources.
CURRENT ISSUEMore In-Store/Operations Magazine Articles
IN-STORE SYSTEMS/OPERATIONS INDUSTRY PODCASTS
Leverage Digital Signage & Kiosks To Improve Customer Experience
As always, we're here to help retail executives make informed decisions about technology and operations solutions for all their sales channels. In that spirit, our discussion topic today is improving the customer experience in the store. Our guest today, to help give us an expert’s point of view, is Alexandra Sneed, marketing manager for Verizon Enterprise Solutions.
The Continuously Evolving Receipt
Receipts are evolving right before our eyes. From digital options to coupons and advertisements, the role of the receipt is continuously evolving in retail. Here Bob Johns, editor with Integrated Solutions For Retailers magazine, talks with Jon Levin, product integration manager with Star Micronics, about the changing role of the receipt.
Mobile’s Impact On Retail
Mobility is changing retail both for the customer and the associates. Here Bob Johns, editor with Integrated Solutions For Retailers Magazine, talks with Kevin Price, founder and CEO of AccuCode to discuss how retailers can deal with the changing mobile environment.
Retail WFM — Enhancing Customer Service While Maximizing Efficiency
Join Bob Johns, editor with Integrated Solutions For Retailers magazine, as he discusses the major changes in workforce management (WFM) with Bob Clements, senior VP at Axsium Group.
WFM Is Conquering Real-World Issues In Retail
Workforce management (WFM) is taking the lead in in helping retailers deal with shrinking margins and slim budgets. Join me as I sit down with Jim Hoefflin, president and CEO of Empower Software Solutions, to discuss how WFM is helping retailers now, and into the future.
|Mobile 2014: Best Bets And Epic Fails In Retail Mobility.||Supply Chain Execution 2014: Making Any-Channel Retail Fulfillment Profitble.||Tech Spending 2014: Responding To The Consumer Influence.|
|Mobile POS races to the bottom, customer service apps reign supreme, and BYOD begins to make perfect sense.||Omni-channel is evolving and maturing. Retailers are turning from envisioning the future of digitalenabled shopping toward making that vision a reality.||2014 retail technology budgets are strongly influenced by consumers’ newfound control of where, when, and how they shop — and how much they pay.|
VeriFone Wins 2014 MPE Award For Mobile Point Of Sale Solutions
VeriFone Systems, Inc. won the 2014 Merchant Payments Ecosystem (MPE) Award in the mPOS (mobile point of sale) category at MPE 2014 in Berlin. VeriFone was selected by the MPE Awards Committee for its portfolio of PAYware Mobile solutions that transform smartphones and tablets into completely secure mPOS devices that can accept payments from traditional mag-stripe cards as well as EMV (chip and PIN) cards.
RETAIL INDUSTRY VIDEOS
EarthLink Business At NRF 2014: Hosted Voice
For many retailers, omni-channel is about ensuring a consistent experience from the Web to mobile devices to the physical store. But what about the phones? What’s the experience for customers who call in, and what can you do to improve it – increasing sales in the process?
EarthLink Business At NRF 2014: PCI Compliance
Can you demonstrate that ALL employees have completed and understood a formal security awareness training upon hire and at least annually? If not, you’re not PCI compliant. In this short video, learn more about the requirements and see a demo of EarthLink’s PCI portal, which makes it easier and more affordable to validate compliance.
EarthLink Business At NRF 2014: Wi-Fi
80% of consumers already use mobile devices in stores to enhance the shopping experience. Wi-Fi allows you to engage those customers when they’re in your store, and also provides valuable data for analyzing shopping behavior.
Lowering Costs At E-tailers With eCommerce Fulfillment Solutions
eCommerce Fulfillment: E-tailers can increase throughput, decrease downtime, and rapidly expand their fulfillment capacity at a lower cost than ever before.