Marketing & Operations Resource Center Marketing & Operations Resource Center

SPECIAL FEATURES

Sustainable Retailing Today Sustainable Retailing Today: 2012 Green Retailing Report

For today’s retailer, sustainable retailing means encompassing supplier management, brand management, the customer experience — and the bottom line.

Sustainability is an overarching concept that is changing the way business is done. In fact, sustainability is touching all aspects of business including packing, marketing, manufacturing, and distribution. Until recently, however, sustainable retailing had been restricted to environmental issues and planet stewardship. While environmental impact and planet stewardship are important issues, the lifeblood of retail is profit. The hurdle for many retailers is finding buy-in for something that may give you a warm feeling but may not move the needle as it relates to sales and marketing. However, a growing number of retailers are seeing the opportunities for increased profits and cash flows via sustainable retailing. Today, sustainable retailing goes beyond green packaging and carbon footprint reduction, encompassing supplier management, brand management, and even customer experience. Today’s green retail movement must also move the bottom line.


Tech Spending 2013: Mobile Makes Its MarkTech Spending 2013: Mobile Makes Its Mark

From assortment planning to returns management and all points between, mobile devices are fast becoming the retailer's indispensable multi-tool.

Yes, mobile computing is a recurring theme in findings from this year's retail tech spending report. This, however, is not another report about mobility. Rather, it's a report on the technologies and operations solutions in which retailers will invest in 2013, with some retrospective commentary on the 2012 events that are driving these investment decisions. It just so happens that for the first time since we began our annual tech spending preview in 2009, mobile devices and mobile application access are playing a profound and cross-disciplinary role in how retail technology and solution budgets are being shaped. We'll highlight that role as we explore the findings of our annual retail technology spending survey here.

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MARKETING & OPS EXECUTIVE COMMENTARY

  • WFM: The Dynamic Bread And Butter Of Holistic HCM
    WFM: The Dynamic Bread And Butter Of Holistic HCM

    This is part three of our four-part series exploring how retail organizations can embrace HCM technology and HCM best-practices to become more strategic. The benefits of doing so are many: Organizations reduce their high turnover rates, improve the employee experience and add efficiencies to the human resource department’s workflow directly into daily operations in the store and across the organization, freeing staff to focus on higher-level activities and to be more proactive in their work. Catch up on Part 1 and Part 2 By John Orr, chief strategy officer, Dayforce

  • Are Retailers Ready for Demand Pricing?

    Can you imagine having a business that changes prices every day or even every hour? Actually, we do it now. By pcAmerica

  • Empowering The Store Associate, Tablet PCs Enhance The Customer Experience, Guest Series Part 3
    Empowering The Store Associate, Tablet PCs Enhance The Customer Experience, Guest Series Part 3

    As consumers become more empowered throught the endless availability of information, retailers must identify new ways to keep customers engaged. In many cases there is more data available than ever before, but if it isn’t readily accessible, and up-to-date, then its value cannot be fully realized. You can still catch up with Part 1 and Part 2. By Mary Anne Gunn, director of corporate marketing, Motion Computing

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RETAIL INDUSTRY PODCASTS

  • Battery Benefits You've Never Considered
    Battery Benefits You've Never Considered

    Listen in as Scott Benezera, VP, Global Technology Systems, Inc. talks to ISR Executive Editor, Erin Harris, about the importance of batteries for portable printers. Benezera explains why it's important to think beyond batteries as batteries and to consider the valuable time employees lose every time a battery fails. Multiply that figure by your number of mobile workers, and you can see what poor-quality batteries can cost your company.

  • Key Considerations For Warehouse Automation
    Key Considerations For Warehouse Automation

    In this interesting podcast, ISR's Executive Editor, Erin Harris talks to Jeff Hedges, president, material handling at OPEX Corporation about the vital role automation plays for retailers. Hedges paints a realistic picture about the hidden costs of automation, especially for retailers considering their first-time investment. "[E-Retailers] need to appreciate the on-going costs of running automation after the investment," explains Hedges. "I don't see that as a reason or an excuse or justification for not investing in automation, but we've realized that we need to convey to companies that are investing in automation for the first time that there is an expected cost associated with maintaining your automation; there is an expected change in your energy draw; and there is specialized training required for your maintenance staff." Listen in as Hedges delivers thoughtful insight for any retailer considering automation inside the warehouse.

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RETAIL INDUSTRY VIDEOS

  • Battery Benefits You've Never Considered
    Battery Benefits You've Never Considered

    Listen in as Scott Benezera, VP, Global Technology Systems, Inc. talks to ISR Executive Editor, Erin Harris, about the importance of batteries for portable printers. Benezera explains why it's important to think beyond batteries as batteries and to consider the valuable time employees lose every time a battery fails. Multiply that figure by your number of mobile workers, and you can see what poor-quality batteries can cost your company.

  • Making Retail Personal With Aerohive’s Personalized Engagement Platform

    Learn how Aerohive is enabling retailers of all sizes to increase productivity, engage customers, and grow their businesses.

  • Enabling Secure Guest Wi-Fi With Social Login

    Learn about Aerohive’s Social Login functionality, which enables retailers to gain insight into valuable demographics about shoppers when they opt-in to connect to the secure guest wi-fi.

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RETAIL INDUSTRY PARTNERS AND EVENTS

Merchant Risk Council - London April 17 - April 19 London
VCF Spring 2013 April 21 - April 23 Grapevine, TX
RILA Retail Asset Protection April 28 - May 1 Orlando
Etail Canada 2013 April 29 - May 1 Toronto
FMI - Future Connect Conference April 30 - May 2 Orlando
NRF Loss Prevention 2013 June 12 - June 14 San Diego
Etail East 2013 August 12 - August 15 Philadelphia
WBR - Consumer Returns September 23 - September 25 Dallas
RILA Sustainability Show September 29 - October 3 Orlando
VCF Fall 2013 November 3 - November 6 Scottsdale, AZ