For today’s retailer, sustainable retailing means encompassing supplier management, brand management, the customer experience — and the bottom line.
Sustainability is an overarching concept that is changing the way business is done. In fact, sustainability is touching all aspects of business including packing, marketing, manufacturing, and distribution. Until recently, however, sustainable retailing had been restricted to environmental issues and planet stewardship. While environmental impact and planet stewardship are important issues, the lifeblood of retail is profit. The hurdle for many retailers is finding buy-in for something that may give you a warm feeling but may not move the needle as it relates to sales and marketing. However, a growing number of retailers are seeing the opportunities for increased profits and cash flows via sustainable retailing. Today, sustainable retailing goes beyond green packaging and carbon footprint reduction, encompassing supplier management, brand management, and even customer experience. Today’s green retail movement must also move the bottom line.
From assortment planning to returns management and all points between, mobile devices are fast becoming the retailer's indispensable multi-tool.
Yes, mobile computing is a recurring theme in findings from this year's retail tech spending report. This, however, is not another report about mobility. Rather, it's a report on the technologies and operations solutions in which retailers will invest in 2013, with some retrospective commentary on the 2012 events that are driving these investment decisions. It just so happens that for the first time since we began our annual tech spending preview in 2009, mobile devices and mobile application access are playing a profound and cross-disciplinary role in how retail technology and solution budgets are being shaped. We'll highlight that role as we explore the findings of our annual retail technology spending survey here.
MARKETING & OPS EXECUTIVE COMMENTARY
WFM: The Dynamic Bread And Butter Of Holistic HCM
This is part three of our four-part series exploring how retail organizations can embrace HCM technology and HCM best-practices to become more strategic. The benefits of doing so are many: Organizations reduce their high turnover rates, improve the employee experience and add efficiencies to the human resource department’s workflow directly into daily operations in the store and across the organization, freeing staff to focus on higher-level activities and to be more proactive in their work. Catch up on Part 1 and Part 2 By John Orr, chief strategy officer, Dayforce
Are Retailers Ready for Demand Pricing?
Can you imagine having a business that changes prices every day or even every hour? Actually, we do it now. By pcAmerica
Empowering The Store Associate, Tablet PCs Enhance The Customer Experience, Guest Series Part 3
As consumers become more empowered throught the endless availability of information, retailers must identify new ways to keep customers engaged. In many cases there is more data available than ever before, but if it isn’t readily accessible, and up-to-date, then its value cannot be fully realized. You can still catch up with Part 1 and Part 2. By Mary Anne Gunn, director of corporate marketing, Motion Computing
RETAIL INDUSTRY PODCASTS
Key Considerations For Warehouse Automation
In this interesting podcast, ISR's Executive Editor, Erin Harris talks to Jeff Hedges, president, material handling at OPEX Corporation about the vital role automation plays for retailers. Hedges paints a realistic picture about the hidden costs of automation, especially for retailers considering their first-time investment. "[E-Retailers] need to appreciate the on-going costs of running automation after the investment," explains Hedges. "I don't see that as a reason or an excuse or justification for not investing in automation, but we've realized that we need to convey to companies that are investing in automation for the first time that there is an expected cost associated with maintaining your automation; there is an expected change in your energy draw; and there is specialized training required for your maintenance staff." Listen in as Hedges delivers thoughtful insight for any retailer considering automation inside the warehouse.
Simplifying Mobile Technology Adoption: 3 Tips For IT DMs
Dave Crist, senior VP, sales & marketing at Brother Mobile Solutions joins ISR's executive editor, Erin Harris, for an actionable discussion on how the global adoption of mobile technologies is changing retail. Crist explains Brother Mobile Solutions' role in the next generation of mobile printing technology in retail, which includes helping IT decision makers to make sense of the ever-evoloving mobile technology environment. "We avoid layering the sparkley, new technology on top of an old, tired process. That spells disaster in terms of adoption and ROI ...," states Crist. Listen in as Crist talks mobile technology's affect on the IT decision maker as well as the store-level associate.
RETAIL INDUSTRY VIDEOS
Retail Predictive Analytics On Big Data And The Cloud
Leon Katsnelson, IBM Big Data, and Cloud program director, discusses why IBM partnered with Retalon to deliver predictive analytics technology to retailers.
Shane Co. Increases Sales By 20% With Predictive Analytics
Tom Shane, Founder, and Executive Chairman at Shane Co. (Largest privately owned jewelry retailer in America) talks about Retalon Predictive Analytics.
Predictive Analytics A Great Fit At Follett
Tom Dillon, VP of Merchandising Systems at Follett, a $2.7 Billion retailer with over 900 stores across North America talks about why Retalon Predictive Analytics was a great fit for their business.
RETAIL INDUSTRY PARTNERS AND EVENTS
|Merchant Risk Council - London||April 17 - April 19||London|
|VCF Spring 2013||April 21 - April 23||Grapevine, TX|
|RILA Retail Asset Protection||April 28 - May 1||Orlando|
|Etail Canada 2013||April 29 - May 1||Toronto|
|FMI - Future Connect Conference||April 30 - May 2||Orlando|
|NRF Loss Prevention 2013||June 12 - June 14||San Diego|
|Etail East 2013||August 12 - August 15||Philadelphia|
|WBR - Consumer Returns||September 23 - September 25||Dallas|
|RILA Sustainability Show||September 29 - October 3||Orlando|
|VCF Fall 2013||November 3 - November 6||Scottsdale, AZ|