For today’s retailer, sustainable retailing means encompassing supplier management, brand management, the customer experience — and the bottom line.
Sustainability is an overarching concept that is changing the way business is done. In fact, sustainability is touching all aspects of business including packing, marketing, manufacturing, and distribution. Until recently, however, sustainable retailing had been restricted to environmental issues and planet stewardship. While environmental impact and planet stewardship are important issues, the lifeblood of retail is profit. The hurdle for many retailers is finding buy-in for something that may give you a warm feeling but may not move the needle as it relates to sales and marketing. However, a growing number of retailers are seeing the opportunities for increased profits and cash flows via sustainable retailing. Today, sustainable retailing goes beyond green packaging and carbon footprint reduction, encompassing supplier management, brand management, and even customer experience. Today’s green retail movement must also move the bottom line.
From assortment planning to returns management and all points between, mobile devices are fast becoming the retailer's indispensable multi-tool.
Yes, mobile computing is a recurring theme in findings from this year's retail tech spending report. This, however, is not another report about mobility. Rather, it's a report on the technologies and operations solutions in which retailers will invest in 2013, with some retrospective commentary on the 2012 events that are driving these investment decisions. It just so happens that for the first time since we began our annual tech spending preview in 2009, mobile devices and mobile application access are playing a profound and cross-disciplinary role in how retail technology and solution budgets are being shaped. We'll highlight that role as we explore the findings of our annual retail technology spending survey here.
RETAIL INDUSTRY PARTNERS AND EVENTS
|Merchant Risk Council - London||April 17 - April 19||London|
|VCF Spring 2013||April 21 - April 23||Grapevine, TX|
|RILA Retail Asset Protection||April 28 - May 1||Orlando|
|Etail Canada 2013||April 29 - May 1||Toronto|
|FMI - Future Connect Conference||April 30 - May 2||Orlando|
|NRF Loss Prevention 2013||June 12 - June 14||San Diego|
|Etail East 2013||August 12 - August 15||Philadelphia|
|WBR - Consumer Returns||September 23 - September 25||Dallas|
|RILA Sustainability Show||September 29 - October 3||Orlando|
|VCF Fall 2013||November 3 - November 6||Scottsdale, AZ|