FEATURED MERCHANDISE MANAGEMENT CONTENT
Planning Drives Customer-Centric Growth At Visionworks
With 620 stores and counting, the national eye care services brand supports an expanding volume and selection of merchandise with Island Pacific.
Most people don’t realize how many choices there are when it comes to designing a label or tag. Even the simplest of features can be cost-effective and can make a big impact in improving the overall retail store environment from back-office to customer experience. This white paper focuses on several features that can reduce shrink and improve customer satisfaction.
It's an exciting time for retail planning. The continued growth of the Internet and the proliferation of additional customer touch points create both new opportunities, as well as new challenges, for merchandise, channel and assortment planning. Today's Omni-channel consumer expects to seamlessly purchase the items, colors and sizes they want across every channel.
For over one hundred years, the retail industry has been gathering detailed information about customers and their preferences and using this data to plan out every inch of their floor and shelf space to maximize merchandising and increase sales of their most profitable products. However, as consumer sales have steadily migrated to the web, this concept has failed to follow. As a result, online merchants have struggled to achieve the same level of success as their retail counterparts.
Williams-Sonoma, the North America-based retailer of high-quality products for the home, made its first non-franchised foray into global omni-channel retail by opening company-owned and operated stores in Australia, including Williams-Sonoma, Pottery Barn, Pottery Barn Kids, and West Elm. Not only did the company open four brick-and-mortar locations at once, but the corresponding brands’ e-commerce sites went live simultaneously as well. To accomplish this feat, Williams-Sonoma relied on NetSuite’s SuiteCommerce retail platform.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
2013 CMO Special Report
Today’s CMO is being called upon to break down the barriers within the retail business structure and work directly with the entire C-level to create a single direction for the company.
Mobile Retailing And The Point Of (No) Return
Dealing with returns management on mobile devices is a brand-new challenge for retailers.
How An LP Manager Convinced Northern Tool & Equipment To Go With IP Video
This LP manager was able to convince this 80-store tool company to go chain-wide with IP video by proving its business benefits throughout the company.
The Rapid Evolution Of The POS
The stand-alone POS is evolving from just a checkout into a business data center that enables better customer service and increased sales.
How A New POS Helped This SMR Increase Sales By 15%
The Quilted Duck’s legally blind owner implemented a new POS to track inventory and drive sales even when he is not there.
SATO Handheld Labeler
SATO/Meto offers a variety of one, two and three line Hand-Held Labeling Systems, ideal for low and high-volume users. They allow you to mark thousands of items quickly and reliably. Used for most merchandising and coding applications, they are available in a variety of choices that will suit every customer need. The applications are endless.
NetSuite For Retail
NetSuite for Retail is the only cloud business software solution that brings together every step of a multi-channel, multi-location retail business—POS, ecommerce, CRM, marketing, merchandising, inventory and order management and financials. Only NetSuite gives you real-time visibility into your entire retail operation, accessible from anywhere at any time. With NetSuite, you get a single view of the business across all channels, ensuring that your customer, order, inventory and financial information is always up to date and that you deliver the experience your customers expect across every touchpoint.
Easily manage product allocation to define and maintain accurate retail inventory distribution and track replenishment cycles all from one place to automate ordering, prevent excess, and stop product shortages. You can automatically calculate inventory-order points and preferred stock levels by item and location, and automatically create purchase orders to maintain these levels as a part of your cross-channel inventory management strategy.
MERCHANDISE MANAGEMENT NEWS
Luxury Jewelers Resource Group Selects Raymark
Raymark is thrilled to welcome select members of the Luxury Jewelers Resource Group (LJRG) to its growing family of customers. The consortium of privately-owned and independent jewelers has unanimously selected Raymark's end-to-end suite of solutions for Point of Sale (including mobile),Clienteling, Merchandising, Replenishment, Open-to-Buy Planning, Purchasing, Repairs, Reportingand Analytics.