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FEATURED MERCHANDISE MANAGEMENT CONTENT

Improve Customer Satisfaction And Reduce Shrink

Most people don’t realize how many choices there are when it comes to designing a label or tag. Even the simplest of features can be cost-effective and can make a big impact in improving the overall retail store environment from back-office to customer experience. This white paper focuses on several features that can reduce shrink and improve customer satisfaction.

 

Merchandise Planning & Allocation Benchmark Survey: Planning For The Future

It's an exciting time for retail planning. The continued growth of the Internet and the proliferation of additional customer touch points create both new opportunities, as well as new challenges, for merchandise, channel and assortment planning. Today's Omni-channel consumer expects to seamlessly purchase the items, colors and sizes they want across every channel.

The Secret To Turning Online Revenue Into Profit

For over one hundred years, the retail industry has been gathering detailed information about customers and their preferences and using this data to plan out every inch of their floor and shelf space to maximize merchandising and increase sales of their most profitable products. However, as consumer sales have steadily migrated to the web, this concept has failed to follow. As a result, online merchants have struggled to achieve the same level of success as their retail counterparts.

Williams-Sonoma Goes Global With Four Brands Simultaneously

Williams-Sonoma, the North America-based retailer of high-quality products for the home, made its first non-franchised foray into global omni-channel retail by opening company-owned and operated stores in Australia, including Williams-Sonoma, Pottery Barn, Pottery Barn Kids, and West Elm. Not only did the company open four brick-and-mortar locations at once, but the corresponding brands’ e-commerce sites went live simultaneously as well. To accomplish this feat, Williams-Sonoma relied on NetSuite’s SuiteCommerce retail platform.

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ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS

  • Loss Prevention’s Role During Civil Unrest
    Loss Prevention’s Role During Civil Unrest

    We’re used to hearing about LP and AP professionals working diligently and tirelessly to protect customers and employees from the physical and emotional dangers associated with armed burglary and theft.

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MERCHANDISE MANAGEMENT NEWS

  • NetSuite Transforms Retail Business Operations At Journelle And Alton Lane

    NetSuite Inc., the industry's leading provider ofcloud-based financials / ERP and omnichannel commerce software suites, recently announced that two fast-growing fashion and apparel retailers—Journelle, a seller of high-end lingerie and loungewear, and Alton Lane, a maker of men’s custom-tailored clothing, have deployed NetSuite to run their core retail business processes from order management, inventory management, financials, supplier purchasing and customer relationship management(CRM) to marketing – all from within one unified cloud-based business management platform.

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