FEATURED RETAIL MOBILITY CONTENT
Nothing New Under The Sun!
The switch from service to product was subtle and took a number of years to fully catch on. It was a race for who could get big enough to control product price. In retail the focus until late has always been about operational optimization in the form of product costs vs price sold. Nothing about customers or service was focused on because the value proposition was the lowest price. Hence customers like Wal-Mart grew to be gigantic and the good old great service companies I remember like Sears became a shadow of what they once were or gone.
In-store remains the number one place where consumers make their buying decisions and purchases. Wider adoption of mobile technology and greater use of truly customer-centric applications will prove an essential tool in preserving the strength of the in-store channel against the growth of online, mobile and omni-channel competition.
Why should you empower your store associates with mobile apps? See what the research has to say. MicroStrategy Mobile apps enable retailers to deliver a dramatically better shopping experience and achieve new levels of customer loyalty, sales, and operational efficiency.
Revamping the in-store environment with merchandising and POP displays: Facing fierce competition and high operating expenses, today’s retailers must develop new strategies for attracting consumers and building brand recognition. Developed and published by Retail TouchPoints.
In case you missed the Exhibitor Big !deas session, Ready Or Not, Here Comes EMV — What Small Merchants Should Expect, here’s a recap. Moderated by Tom Pojero, head of U.S. Merchant Acquisition, panelists David Hogan, executive director, Heartland Payment Systems; Norm Merritt, president and co-CEO, ShopKeep; and Rod Hometh, SVP, market development, Ingenico Group delivered insightful commentary on the lack of EMV knowledge among SMRs.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
Three Keys To The Mobile Consumer: Strategy, Preparation, And Adoption
As retailers struggle to execute their own mobile strategies, consumers aren’t waiting around. Here’s how to catch up with — and capitalize on — the smartphone’s influence.
Cutting-Edge Supply Chain Strategies: Omni-Channel’s Next Big Thing
Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.
Inside The Front-End Changes At Lowe’s
How the Fortune 500 retailer improved the customer experience with a 50% reduction in false EAS alarms, reducing shrink and mitigating associate risk along the way.
Preventing Operational Loss
Identifying the breakdowns that cause operational loss is challenging enough. What about prevention?
Employee Self-Service Impact On Labor Scheduling
How should retailers create a schedule that caters to the customer when employees have a greater say in when they work?
EarthLink Complete™ Voice offers advantages such as increased productivity, cost savings, geographic flexibility and disaster recovery. Explore more information about the EarthLink Complete™ Voice product family by clicking the links below.
Twisted Pair’s WAVE ® software simplifies communications for enterprises of all sizes by removing technology barriers to seamless interoperability. Unique for its software-only approach and compelling for its unmatched functionality, flexibility and performance, WAVE connects and extends the IP-centric enterprise and the mobile workforce using two-way radio systems, smartphones, desktop IP phones, PCs and industry-standard unified communication and collaboration applications.
HughesON Optimized Networks
Turn your network into the high-performance engine you need to power your business. HughesON™ is a suite of managed solutions that help you empower your network—and your business—with new, cutting-edge technologies available only from Hughes.
Toshiba TCxGravity represents a new class of point-of-commerce solution that makes the store a seamless extension of a customer-centric, “omni-channel” experience—an evolution of cross-channel retailing that finally empowers consumers to buy anywhere, get anywhere and return anywhere.
MaaS360 For Retail
MaaS360 for Retail is a Mobile Device Management (MDM) that offers a multitide of features, visibility, flexibility, and automated controls to manage corporate and employee devices in a single, cloud-based solution.
Mobile Surveys From CFI Group
Smartphones are quickly becoming the preferred method for online browsing and communication for many of your key customers. According to Microsoft research, mobile internet usage is projected to overtake desktop internet usage by 2014. Are you ready?
MaaS360 Secure Productivity Suite™
MaaS360 Secure Productivity Suite allows companies to tap into the transformative business value of mobile apps by allowing employees to securely access a rich set of corporate data while preserving the user experience on their personal devices.
RETAIL MOBILITY NEWS
Jake’s Finer Foods Goes Live With NCR Power Delivery Software For Android Mobile Devices
NCR Corporation, the global leader in consumer transaction technologies, announced recently that Jake’s Finer Foods, a broadline foodservice distributor serving Texas and Louisiana, is using NCR Power Delivery to more completely automate the process of foodservice delivery.