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E-Commerce Analytics Boosts Boot Barn’s Customer Segmentation Capabilities

E-Commerce Analytics Boosts Boot Barn’s Customer Segmentation Capabilities

The Western wear retailer analyzes online order data to increase email open rates via personalization.

Can You Meet Consumer Expectations At Any Cost?

Can You Meet Consumer Expectations At Any Cost?

There’s no prescriptive approach to establishing true, seamless, anychannel retail commerce, but experts agree on four imperatives to the equation.

 

Kiosks Support Converged Channels And Differentiated Shopping

Kiosks Support Converged Channels And Differentiated Shopping

Channel convergence is on the top of retailers’ to do lists, and progress requires a multi-faceted approach.

Cloud-Based Hub Simplifies Fulfillment Process For Goedeker’s

Cloud-Based Hub Simplifies Fulfillment Process For Goedeker’s

Increased online sales volume pushed a Midwestern appliance retailer to find a way to connect its e-commerce platform to ERP software, streamlining the ordering process and decreasing shipping times.

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OMNI-CHANNEL INDUSTRY PODCASTS

  • What Oracle Can Teach Retailers About Any-Channel Fulfillment
    What Oracle Can Teach Retailers About Any-Channel Fulfillment

    In our Supply Chain Execution 2014 report, "Making Any-Channel Fulfillment Profitable," RSR analyst Nikki Baird asserts that a fundamental problem with today's retail supply chain is that it's still decidedly a store-based model. We speak with Mike Johnson, Solution Director, Supply Chain for Oracle, about his take on this stance.

  • Leveraging Analytics For Omni-Channel Success
    Leveraging Analytics For Omni-Channel Success

    Integrated Solutions speaks with Mark Krupnik, CEO of Retalon, a company that provides retail predictive  analytics solutions, about how retailers can leverage analytics to help with their omnichannel initiatives, including best practices you can apply today.

  • Leverage Digital Signage & Kiosks To Improve Customer Experience

    As always, we're here to help retail executives make informed decisions about technology and operations solutions for all their sales channels. In that spirit, our discussion topic today is improving the customer experience in the store. Our guest today, to help give us an expert’s point of view, is Alexandra Sneed, marketing manager for Verizon Enterprise Solutions.

  • Mobile Payments — How Can Retailers Juggle All Of The Options?

    Payments in retail are undergoing one of the largest shifts in history, with the impending move to EMV chip-and-pin and the rise of mobile payments. Here, Bob Johns, editor with Integrated Solutions For Retailers, talks with Erik Vlugt, Vice President of Product Marketing at VeriFone, to discuss the rapidly changing world of payments in retail, the impact of mobility, and the challenges retailers face as they try to implement for today and the future.

  • Solving The Omni-Channel Puzzle

    Retailers are struggling to create a true omni-channel customer experience. Here Bob Johns, editor with Integrated Solutions For Retailers, talks with Chris Cunnane, senior research analyst with Aberdeen, to discuss the latest research on omni-channel retailing and who is driving the customer experience.

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INDUSTRY RESEARCH

Can You Meet Consumer Expectations At Any Cost?. Mobile 2014: Best Bets And Epic Fails In Retail Mobility. Supply Chain Execution 2014: Making Any-Channel Retail Fulfillment Profitble.
Can You Meet Consumer Expectations At Any Cost? Mobile 2014: Best Bets And Epic Fails In Retail Mobility. Supply Chain Execution 2014
There’s no prescriptive approach to establishing true, seamless, anychannel retail commerce, but experts agree on four imperatives to the equation. Mobile POS races to the bottom, customer service apps reign supreme, and BYOD begins to make perfect sense. Omni-channel is evolving and maturing. Retailers are turning from envisioning the future of digitalenabled shopping toward making that vision a reality.

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OMNI-CHANNEL INDUSTRY VIDEOS

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