FEATURED OMNI-CHANNEL CONTENT
Clothing And Shoe Retail: The Buying Preferences Of In-Store Vs. Online Consumers
This report highlights what people care most about when shopping for clothing or shoes in stores and online. CivicScience’s capabilities allow us to go deeper than just basic demographics, providing a rich profile of these buyer segments.
Personal Electronics Retail: The Buying Preferences Of In-Store Vs. Online Consumers
This report highlights what people care most about when purchasing personal electronics in stores and online. CivicScience’s capabilities allow us to go deeper than just basic demographics, providing a rich profile of these buyer segments.
CURRENT ISSUEMore Omni-Channel Magazine Articles
OMNI-CHANNEL INDUSTRY PODCASTS
Key Considerations For Warehouse Automation
In this interesting podcast, ISR's Executive Editor, Erin Harris talks to Jeff Hedges, president, material handling at OPEX Corporation about the vital role automation plays for retailers. Hedges paints a realistic picture about the hidden costs of automation, especially for retailers considering their first-time investment. "[E-Retailers] need to appreciate the on-going costs of running automation after the investment," explains Hedges. "I don't see that as a reason or an excuse or justification for not investing in automation, but we've realized that we need to convey to companies that are investing in automation for the first time that there is an expected cost associated with maintaining your automation; there is an expected change in your energy draw; and there is specialized training required for your maintenance staff." Listen in as Hedges delivers thoughtful insight for any retailer considering automation inside the warehouse.
Simplifying Mobile Technology Adoption: 3 Tips For IT DMs
Dave Crist, senior VP, sales & marketing at Brother Mobile Solutions joins ISR's executive editor, Erin Harris, for an actionable discussion on how the global adoption of mobile technologies is changing retail. Crist explains Brother Mobile Solutions' role in the next generation of mobile printing technology in retail, which includes helping IT decision makers to make sense of the ever-evoloving mobile technology environment. "We avoid layering the sparkley, new technology on top of an old, tired process. That spells disaster in terms of adoption and ROI ...," states Crist. Listen in as Crist talks mobile technology's affect on the IT decision maker as well as the store-level associate.
Merchandise Fulfillment Advice That Works
Merchandise fulfillment is a hot topic and one of the keys for retailers looking to have a strong omnichannel initiative. In this podcast, we'll discuss how asset tracking and fleet management help ensure proper fulfillment, the latest technologies that can help retailers leverage and manage their fleets, how increased visibility into tracking enables retailers to gain efficiencies and keep the right products available to customers across all channels, and — finally — getting employee buy-in without looking like Big Brother.
What Oracle Can Teach Retailers About Any-Channel Fulfillment
In our Supply Chain Execution 2014 report, "Making Any-Channel Fulfillment Profitable," RSR analyst Nikki Baird asserts that a fundamental problem with today's retail supply chain is that it's still decidedly a store-based model. We speak with Mike Johnson, Solution Director, Supply Chain for Oracle, about his take on this stance.
Leveraging Analytics For Omni-Channel Success
Integrated Solutions speaks with Mark Krupnik, CEO of Retalon, a company that provides retail predictive analytics solutions, about how retailers can leverage analytics to help with their omnichannel initiatives, including best practices you can apply today.
|Mobile In Retail: Reality Sets In||Owning The Customer Experience: The CMO's New Role||WFM 2014: Bridging The Execution Gap|
|With brand-new, digital paths-to-purchase, retailers are absorbing what those changes mean to their businesses — step up or get left behind.||Industry reports confirm that the CMO must take ownership of the customer experience as shopper behavior and new technology transform the retail industry.||In an age where big data analytics are baked-in to labor management software tools to enable retailers to execute on that data, can we be doing better?|
OMNI-CHANNEL INDUSTRY NEWS
NinthDecimal Mobile Audience Insights Report Reveals New Opportunities For Retailers To Influence Shoppers On Their Smartphones Throughout Their Path-To-Purchase
NinthDecimal, the leading mobile audience intelligence company, recently released its quarterly “Mobile Audience Insights Report,” which focuses on the retail industry and examines how mobile is increasingly influencing consumers’ path-to-purchase.
OMNI-CHANNEL INDUSTRY VIDEOS
Seize The Opportunity: How Stage Stores Delivers Commerce Anywhere
In an ever-changing retail environment, you have two choices: do nothing or innovate. Watch as Steven Hunter, EVP, CIO at Stage Stores, explains how the retailer turned a failing e-commerce platform into a 40% increase in sales.
Micros Commerce Platform - Connecting Businesses & Digital Consumers
Tired of waiting in line at a hotel to get your room key? Don’t want to leave your seat at the game to order food or merchandise, because you don’t want to miss any of the action? Now you don’t have to.
Going Mobile In A Multi Channel World
Small to mid-size retailers are struggling to compete in a world dominated by the big-box retailers. Tennis Plaza, a 5-location specialty retailer focusing on tennis equipment and apparel, is leveraging new technologies to grow their brand and better the customer experience.
Achieve Greater Productivity, Cost Reductions And Increased Sales By Setting Performance Objectives
Set Budgets for Sales and up to 6 additional KPI’s, providing better metrics and assuring greater store performance.