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FEATURED OMNI-CHANNEL CONTENT

  • The Omnichannel Challenge: Strategies That Work
    The Omnichannel Challenge: Strategies That Work

    Whether they call it “omnichannel” or something else, in 2014 most retail executives agree that delivering a consistent brand experience across all channels is a vital component of go-forward retail strategies. In fact, close to 95% of retailers define their retail strategy as “omnichannel,” up from 88% last year according to a recent survey conducted by Retail Touch Points. Read the 2014 report to hear what your peers are saying about the pursuit of omnichannel success.

  • Stage Stores Boosts Online Capacity And Customer Service Capabilities
    Stage Stores Boosts Online Capacity And Customer Service Capabilities

    After doubling its e-commerce traffic in 2012, the following year Stage Stores launched an aggressive six-month upgrade to bring an enterprise-class commerce platform on-line in time for the holiday season. Hear direct from Stage Stores CIO, on why the retailer selected Oracle Retail to ensure they met their expedited timeframe for deployment.

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CURRENT ISSUE

Moving The Industry Forward: Retailer-Supplier Collaboration

Moving The Industry Forward: Retailer-Supplier Collaboration

Supply chains are getting longer yet faster. Enhanced inventory visibility techniques will ultimately allow retailers to address the speed factor.

Big Benefits In Warehouse Automation

Big Benefits In Warehouse Automation

BHFO moved to a warehouse more than double the size of the original to accommodate orders and turned to warehouse automation to increase pick speed and accuracy.

Supply Chain Visibility Critical To Omni-Channel Ops

Supply Chain Visibility Critical To Omni-Channel Ops

Visibility enables seamless shopping experiences and provides tools to track vendor performance.

How The iPhone Changed Retail

How The iPhone Changed Retail

Instead of responding to new technologies as they emerge, retailers must drive and deliver new retail experiences to meet customers’ expectations.

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OMNI-CHANNEL INDUSTRY PODCASTS

  • Warehouse Automation Podcast Series
    Warehouse Automation Podcast Series

    In this interesting podcast, ISR's Executive Editor, Erin Harris talks to Jeff Hedges, president, material handling at OPEX Corporation about the vital role automation plays for retailers. Hedges paints a realistic picture about the hidden costs of automation, especially for retailers considering their first-time investment. "[E-Retailers] need to appreciate the on-going costs of running automation after the investment," explains Hedges. "I don't see that as a reason or an excuse or justification for not investing in automation, but we've realized that we need to convey to companies that are investing in automation for the first time that there is an expected cost associated with maintaining your automation; there is an expected change in your energy draw; and there is specialized training required for your maintenance staff." Listen in as Hedges delivers thoughtful insight for any retailer considering automation inside the warehouse.

  • Simplifying Mobile Technology Adoption: 3 Tips For IT DMs
    Simplifying Mobile Technology Adoption: 3 Tips For IT DMs

    Dave Crist, senior VP, sales & marketing at Brother Mobile Solutions joins ISR's executive editor, Erin Harris, for an actionable discussion on how the global adoption of mobile technologies is changing retail. Crist explains Brother Mobile Solutions' role in the next generation of mobile printing technology in retail, which includes helping IT decision makers to make sense of the ever-evoloving mobile technology environment. "We avoid layering the sparkley, new technology on top of an old, tired process. That spells disaster in terms of adoption and ROI ...," states Crist. Listen in as Crist talks mobile technology's affect on the IT decision maker as well as the store-level associate.

  • Merchandise Fulfillment Advice That Works

    Merchandise fulfillment is a hot topic and one of the keys for retailers looking to have a strong omnichannel initiative.  In this podcast, we'll discuss how asset tracking and fleet management help ensure proper fulfillment, the latest technologies that can help retailers leverage and manage their fleets, how increased visibility into tracking enables retailers to gain efficiencies and keep the right products available to customers across all channels, and — finally — getting employee buy-in without looking like Big Brother.

  • What Oracle Can Teach Retailers About Any-Channel Fulfillment

    In our Supply Chain Execution 2014 report, "Making Any-Channel Fulfillment Profitable," RSR analyst Nikki Baird asserts that a fundamental problem with today's retail supply chain is that it's still decidedly a store-based model. We speak with Mike Johnson, Solution Director, Supply Chain for Oracle, about his take on this stance.

  • Leveraging Analytics For Omni-Channel Success

    Integrated Solutions speaks with Mark Krupnik, CEO of Retalon, a company that provides retail predictive  analytics solutions, about how retailers can leverage analytics to help with their omnichannel initiatives, including best practices you can apply today.

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INDUSTRY RESEARCH

Tech Spending 2015: The Any-Channel Revolution Takes Shape Tier 1 Best Practices On An SMR Budget E-Commerce's Role In Omni-Channel Success
Tech Spending 2015 SMR Supplement E-Commerce's Role In Omni-Channel Success
In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel. New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers. An integral part of omni-channel success, e-commerce must undergo efficiency gains in fulfillment and synchronization with brick-and-mortar to improve the overall customer experience.

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OMNI-CHANNEL INDUSTRY NEWS

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OMNI-CHANNEL INDUSTRY VIDEOS

  • Forever 21 Matches Styles To Consumer Demand With Oracle Retail
    Forever 21 Matches Styles To Consumer Demand With Oracle Retail

    Ever-changing styles and an array of colors, sizes and accessories challenge fashion retailers to anticipate consumer response and ensure the right mix is available online and in stores as each season unfolds. In this brief on-demand webinar popular fashion retailer Forever 21 discusses how they are using Oracle Retail Merchandise Planning and Optimization solutions to predict demand and align assortments to meet customer expectations.

  • Seize The Opportunity: How Stage Stores Delivers Commerce Anywhere
    Seize The Opportunity: How Stage Stores Delivers Commerce Anywhere

    In an ever-changing retail environment, you have two choices: do nothing or innovate. Watch as Steven Hunter, EVP, CIO at Stage Stores, explains how the retailer turned a failing e-commerce platform into a 40% increase in sales.

  • Micros Commerce Platform - Connecting Businesses & Digital Consumers

    Tired of waiting in line at a hotel to get your room key? Don’t want to leave your seat at the game to order food or merchandise, because you don’t want to miss any of the action? Now you don’t have to.

  • Going Mobile In A Multi Channel World

    Small to mid-size retailers are struggling to compete in a world dominated by the big-box retailers. Tennis Plaza, a 5-location specialty retailer focusing on tennis equipment and apparel, is leveraging new technologies to grow their brand and better the customer experience.

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