FEATURED VIDEO ANALYTICS CONTENT
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Credit Card Swipe Fees Burden Merchants And Consumers
"Swipe fees" charged by credit card companies, which merchants must pay and often pass on to consumers, have become a high cost for businesses, leading to higher prices for goods and services.
U.S. consumer spending is declining, with a shift from goods to experiences like travel and dining out, potentially impacting the retail sector and signaling an uncertain economic future.
As a response to global sustainability commitments and the pressing need to combat climate change, apg is taking proactive measures to reduce its carbon footprint through a number of green initiatives.
The debate over the future of cash centers on technology advancements, but neglects the social and economic implications of excluding those without digital access.
Using cash provides increased security and privacy compared to electronic payment methods, minimizing the risk of cyber theft and personal data exposure.
ARTICLES FROM INNOVATIVE RETAIL TECHNOLOGIES
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Reverse Lifecycle Management: The Next Opportunity In Field Service
A better option has emerged for companies using disparate systems to manage reverse logistics.
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Creating A Customer Experience That Drives Field Service Profitability3/28/2018
Leading service organizations are succeeding by striking the perfect balance between technology, flexible processes, and sales psychology-driven behaviors.
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The Impact Of Service Delivery On Customer Experience3/28/2018
To truly impact customer experience, view your service delivery from the customer vantage point.
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The New Retail Frontier: Next-Level Personalization3/1/2018
The best retailers will embrace new digital tools that make it easier to personalize every encounter from that first moment of inspiration to finally taking action.
FEATURED VIDEO ANALYTICS PRODUCTS
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Arlo Cash Drawer
The Arlo cash drawer delivers uncompromising performance and quality, providing a low cost of ownership for light cash use environments. Purpose-built for the entry-level market, the Arlo cash drawer is easy to use enabling efficiency throughout the checkout process.
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Minota Cash Drawer
Designed with a clean, stylish molding and steel construction that is both secure and light weight, the Minota Cash Drawer is a reliable, low cost robust cash drawer.
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Retail POS Guardiant Countertop Shield
The retail Guardiant™ is ideal for grocery, convenience and retail settings and is built to help reduce the spread of contagious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between employees and customers in close proximity such as POS checkouts.
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RFID Systems
Datalogic offers a wide range of UHF RFID devices in multiple form factors and various technologies. These devices have been developed to satisfy RFID requirements in many industries and applications including: Retail In-Store (Real-time inventory, RFID Check-out and Security), Warehouse Management (Inventory, Shipping/Receiving manually or automatic) and Healthcare (Tracking and tracing of medicines and blood/specimens).
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Fixed Retail Scanners
The most complete family of hands free readers and scanner-scales available to speed up the checkout process for retailers: Horizontal, Vertical and Multi-plane shapes, Patented ScaleSentry™ scale platter, Integrated EAS capability, Digimarc® Barcode decoding software, Sapphire glass windows.
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Hand Held Scanners
Data collection products with outstanding performance and unyielding reliability: Tethered or cordless, Laser linear or area imaging technology, With standard, rugged or antimicrobial enclosure, Patented green spot good read indication.
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Mobile Computers
The offer of the business unit Mobile Computers includes pocket-sized to full-alpha-keyboard hand-held devices, industrial PDAs, pistol-grip terminals, Vehicle Mounted computers and a very complete choice of middleware SW solutions, which guarantee our partners and end users the highest level of compatibility and openness to industry standards.
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TM-T88VI POS Receipt Printer
The TM-T88V POS thermal printer is the latest addition to Epson’s innovative, industry-leading TM-T88 POS printer series.
VIDEO ANALYTICS NEWS
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SheerID Launches ‘SheerID InStore’ Providing Retailers First Digital Solution For Gated Offers And Promotions In Physical Stores3/14/2024
SheerID, the global leader in identity verification for commerce, today announced the launch of SheerID InStore. SheerID InStore makes it easy for retailers to verify the eligibility of in-store shoppers for gated offers to coveted communities such as students, teachers, and healthcare workers to serve them directly in their physical storefronts and capture point-of-sale revenue.
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Session AI Announces World's First Solution For Real-Time AI Incentive Optimization3/14/2024
Session AI, the pioneer of in-session marketing, today announced AI Incentive Optimization, a real-time AI solution for ecommerce retailers to achieve commercial goals.
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Nacelle Unveils Game-Changing Personalization Solution For E-Commerce3/14/2024
Nacelle, a leader in e-commerce innovation, today unveiled its latest advancement in digital retail personalization, designed to redefine how brands engage with their diverse, new and existing customer bases.
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Brevo Unveils Commerce Suite For Retail And E-Commerce Customers3/14/2024
Brevo, a leading provider of Customer Relationship Management (CRM) solutions, announced the launch of Brevo Commerce Suite, a new solution that provides retailers and e-commerce companies with a 360-degree view of their customer data, empowering them to easily retain and engage customers with personalized, multi-channel communications.
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Celerant And Signifyd Partner For eCommerce Fraud And Chargeback Protection3/14/2024
Celerant Technology, a leader in retail software and eCommerce solutions, has announced a partnership and integration with Signifyd. Available for Celerant's eCommerce platform, Signifyd offers comprehensive online fraud protection and conversion optimization while eliminating customer abuse through chargebacks.
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MikMak Launches Latest Platform Enhancements Including Headless Commerce API And Custom Analytics3/13/2024
MikMak, the global software company that helps the world’s leading brands grow commerce-first, today announced a series of product enhancements to its leading eCommerce acceleration platform MikMak 3.0, including the new MikMak Headless Commerce API and MikMak Insights’ Custom Report Builder
VIDEO ANALYTICS MULTIMEDIA
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Introducing, The Architect™, An All-In-One Point Of Sale Cable Management Solution
For more than forty years…people like you have trusted apg® for high-quality, best-in-class, cash management solutions at the point of sale. AND again, we’re at the point of something good. Introducing The Architect™ by apg®… An all-in-one point-of-sale cable management solution—giving you the clean and professional counter you’ve dreamed of.
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RSPA Trusted Advisor Ep. 65: No-Nonsense Customer Service For VARs And ISVs
In Episode 65 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Randy Gunter, one of the principals at VAR Spark Solutions Group, and Jeff Sanders, the President of VAR Southwest Point of Sale, about customer service best practices for retail technology solution providers. Among the topics discussed are reactive and proactive customer communication strategies, the importance of an annual customer survey, how to win over an upset customer, and the biggest customer service mistake many resellers make.
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RSPA Trusted Advisor Ep. 68: Rebranding Lessons For The Retail IT Channel
In Episode 68 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with Paul Griffiths and Stephen Bergeron of apg (formerly APG Cash Drawer) to discuss rebranding lessons for VARs, ISVs, and vendors in the retail technology channel. They discuss rebranding principles and processes, how to best engage employees and customers during this journey, and why resellers with “cash register” in their company name are likely candidates for a rebrand of their own.
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RSPA Trusted Advisor Ep. 69: The Changing Retail IT Channel
In Episode 69 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with Mike Monocello, the co-founder of DevPro Journal and XaaS Journal, about his perspective on the ever-changing retail technology channel – both the past 15 years and what’s ahead. Monocello and Roddy also break down an RSPA-exclusive chart analyzing current and emerging business models in the retail IT channel including VARs, ISVs, ISOs, PayFacs, and DISDs (Direct Independent Software Developers).
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RSPA Trusted Advisor Ep. 70: How To Leverage The Unconventional To Recruit Talent
In Episode 70 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Tracey Lande, Vice President of Strategy and Growth/Business Development Lead at VAULT, about her unconventional – and highly successful – employee recruiting strategies. Lande shares how her personal journey back to the retail IT channel is influencing her hiring plans at VAULT, the importance of personalizing open positions and creating outcome-based job descriptions, and how to leverage your network and social media to build a strong team fast.
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RSPA Trusted Advisor Ep. 56: Opportunities And Challenges For Women In Today’s Retail IT Channel
Episode 56 of “The Trusted Advisor” features 2021 RSPA W2W Leaders of the Year Nell Alverson, the Director of Channel Marketing at ScanSource, and Breanna Brown, Global Marketing Manager for APG. Alverson, Brown, and the RSPA’s Jim Roddy discuss opportunities and challenges for women in today’s channel, actions both men and women can take to avoid bias and promote inclusion, and changes the retail IT industry should embrace to accelerate progress.
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COVID-19 Communication Guidelines – Addressing Employee and Customer Questions
This 55-minute session features RSPA Legal Counsel Bob Goldberg and RSPA Board Chair/North Country Business Products HR Director Chelsey Paulson sharing communication best practices.
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Retalon - Retail Predictive Analytics
Retalon is a leading provider of Retail Predictive Analytics solutions for supply chain, inventory management, pricing, merchandising, planning, and marketing operations. Retalon products range from task-oriented solutions to a common analytic platform, resulting in tangible optimization of the supply chain and significant measurable benefits for the entire organization.
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Price Management, Promotions, And Markdowns For Retail
Retalon’s Price Management & Optimization solution enables retailers to maintain optimal prices throughout the product lifecycle. The system intelligently accounts for many factors such as competitive data, product cannibalization, promotions & events as well as any policies, business rules, or constraints set by the user.
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How Blind ASN Carton Receiving Creates Lost Sales And Excess Inventory
Greg Holder, CEO of Compliance Networks, explains how blind receiving of cartons via ASNs creates inventory stock outs, excess inventory and lost sales.