FEATURED WORKFORCE MANAGEMENT CONTENT
In-Store Credit Kiosks Increase La-Z-Boy Sales
A Conversation with Northern Chair/La-Z-Boy’s Troy Kvingedal.
How does Santa fulfill the wishes of his constantly expanding customer base? Every Christmas Eve, once the children are asleep, Santa Claus executes an omni-channel fulfillment strategy that astounds retailers around the world. To overcome challenges, he needs a solution that tracks orders, directs in-store picking, and packages gifts for drop-off on time.
While WFM (workforce management) is a multidisciplinary field by nature, optimizing its execution requires designated, formally-trained expertise.
As Modell’s experienced continued growth in the United States throughout the last decade, a number of business needs were identified that couldn’t be satisfied with their existing workforce management solution. Visibility was nonexistent, in terms of how stores were spending their payroll, and there was also no capability to calculate the ratio of sales to non-sales related activity in stores. In terms of scheduling, visibility was also limited.
BJ's Wholesale Club Achieves Centralized Control And Wall-To-Wall Scheduling Capability With WFM Solution
Tremendous growth and continuous expansion for the company brought on new kinds of HR and operational challenges as systems became older and outdated, while the number of employees increased. Separate systems were being utilized for time and attendance and labor management, requiring the development of an interface to share data across the two platforms. Clubs did not have wall-to-wall capability for comprehensive labor forecasting and scheduling using different staffing requirements, policies, and standards, which is considered a necessity with the growing number of employees and needs in today’s retail world.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
Inside Petco’s HCM Overhaul
How Petco’s replacement of an aging and loosely integrated WFM (workforce management) infrastructure rejuvenated HCM (human capital management) practices and minimized compliance risk.
WFM’s Effect On Driving Traffic
If your 2015 goal is to convert traffic into revenue, you will need to evaluate your WFM (workforce management) and task management strategies to achieve it.
Mobility: Helping Managers And Associates Save Time
Mobile devices not only make customers happy, they can also improve day-to-day store operations.
WFM/HCM: Driving Growth With Big Data
As workforce management continues to evolve, retailers are using Big Data to leverage WFM/HCM solutions to enhance the customer experience and drive sales.
The Mobile Retail Associate: 4 Best Bets And Best Practices For 2013
The need to arm associates with mobile devices is well-defined. The applications, hardware, and networks are market-ready. Now we face the biggest challenge: the systemic and operational change necessary to make it all work.
Infor Learning Management
Everyone knows the importance of return on investment (ROI), but lasting success depends on what we call return on capability (ROC), the continuing value you gain by transforming the way the people in your organization perform.
Dayforce Human Resources
Whether your biggest HR challenges are managing employee information or staying compliant with ever-changing employment law, you can rely on your partnership with Ceridian for human resources services, and software that will help you streamline HR processes and understand HR compliance.
Infor Enwisen Workforce For Hospitality
In the hospitality industry, few things have more impact on the bottom line than the way a company manages its workforce. After all, in the typical hospitality company labor represents more than 50% of operational costs and is one of the fastest growing expenses. But it’s not just a question of finding ways to control your largest expense.
Dayforce Workforce Management delivers critical advantages for employees, managers and administrators. Improve workforce performance, reduce labor cost and align your workforce with your corporate goals.
Leverage your benefits spending to position your business for growth with strategic investments in your workforce.
WFM/TASK MANAGEMENT NEWS
Sage North America Announces Sage Payroll Solutions
Sage North America recently announced the closing of its acquisition of privately-held PayChoice, a leading provider of payroll solutions for small and medium-sized businesses (SMBs), now to be known as Sage Payroll Solutions.
WFM/TASK MANAGEMENT MULTIMEDIA
Altering The Future: Deciding Employee Benefits
The employee benefits industry touches the health and financial security of nearly all Americans—and employers are a trusted source of health and financial information. Harnessing that opportunity could create unprecedented results for our people, our companies and our country.
Overcoming Operational Challenges With Workforce Management Technology
Retailers face many challenges concerning their workforces. Managers don’t have the time they need, there aren’t enough labor hours in the day for the store to meet its goals, employee turnover causes scheduling nightmares, and on and on. In this exclusive podcast, we talk with Joe Olson, Executive Vice President and General Manager of Enterprise Workforce Management, Empower Software Solutions, about how technology can be leveraged to erase those challenges.