FEATURED WORKFORCE MANAGEMENT CONTENT
In-Store Credit Kiosks Increase La-Z-Boy Sales
A Conversation with Northern Chair/La-Z-Boy’s Troy Kvingedal.
How does Santa fulfill the wishes of his constantly expanding customer base? Every Christmas Eve, once the children are asleep, Santa Claus executes an omni-channel fulfillment strategy that astounds retailers around the world. To overcome challenges, he needs a solution that tracks orders, directs in-store picking, and packages gifts for drop-off on time.
While WFM (workforce management) is a multidisciplinary field by nature, optimizing its execution requires designated, formally-trained expertise.
As Modell’s experienced continued growth in the United States throughout the last decade, a number of business needs were identified that couldn’t be satisfied with their existing workforce management solution. Visibility was nonexistent, in terms of how stores were spending their payroll, and there was also no capability to calculate the ratio of sales to non-sales related activity in stores. In terms of scheduling, visibility was also limited.
BJ's Wholesale Club Achieves Centralized Control And Wall-To-Wall Scheduling Capability With WFM Solution
Tremendous growth and continuous expansion for the company brought on new kinds of HR and operational challenges as systems became older and outdated, while the number of employees increased. Separate systems were being utilized for time and attendance and labor management, requiring the development of an interface to share data across the two platforms. Clubs did not have wall-to-wall capability for comprehensive labor forecasting and scheduling using different staffing requirements, policies, and standards, which is considered a necessity with the growing number of employees and needs in today’s retail world.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
Retail Associates’ Work, Life, And Your Responsibilities
Regulatory compliance, associate retention, and public perception amount to a pressure cooker for retail workforce managers.
Loss Prevention’s Role During Civil Unrest
We’re used to hearing about LP and AP professionals working diligently and tirelessly to protect customers and employees from the physical and emotional dangers associated with armed burglary and theft.
Employee Self-Service Impact On Labor Scheduling
How should retailers create a schedule that caters to the customer when employees have a greater say in when they work?
The Inhumanity Of Scheduling Automation
"Modern scheduling software does bring profit-saving advantages to retail businesses ... but its execution is only as good as those pressing the buttons and turning the dials."
Inside Petco’s HCM Overhaul
How Petco’s replacement of an aging and loosely integrated WFM (workforce management) infrastructure rejuvenated HCM (human capital management) practices and minimized compliance risk.
Infor Learning Management
Everyone knows the importance of return on investment (ROI), but lasting success depends on what we call return on capability (ROC), the continuing value you gain by transforming the way the people in your organization perform.
Infor Enwisen HR Service Delivery - Offboarding
Infor Offboarding orchestrates all steps in the employee offboarding process – reducing administrative efforts, streamlining communications and approvals, and lowering costs.
Infor Enwisen HR Service Delivery - Case Management
A Comprehensive Solution to Support Shared Services.
Dayforce Task Management
With Dayforce Task Management you can easily create tasks and assign them to specific business units, locations, departments, and employees. Ad-hoc or template tasks can be assigned in accordance to labor requirements. Using visual checklists, you can easily monitor task progress through to completion. Gatekeeping functionality helps ensure that task workload is efficiently allocated and controlled. Tasks are viewable in a list or calendar mode.
Infor Enwisen HR Service Delivery - Onboarding
Provide a Better New-Hire Experience ... with Fewer Steps ... and Lower Costs.
WFM/TASK MANAGEMENT NEWS
Sage North America Announces Sage Payroll Solutions
Sage North America recently announced the closing of its acquisition of privately-held PayChoice, a leading provider of payroll solutions for small and medium-sized businesses (SMBs), now to be known as Sage Payroll Solutions.
WFM/TASK MANAGEMENT MULTIMEDIA
Altering The Future: Deciding Employee Benefits
The employee benefits industry touches the health and financial security of nearly all Americans—and employers are a trusted source of health and financial information. Harnessing that opportunity could create unprecedented results for our people, our companies and our country.
Overcoming Operational Challenges With Workforce Management Technology
Retailers face many challenges concerning their workforces. Managers don’t have the time they need, there aren’t enough labor hours in the day for the store to meet its goals, employee turnover causes scheduling nightmares, and on and on. In this exclusive podcast, we talk with Joe Olson, Executive Vice President and General Manager of Enterprise Workforce Management, Empower Software Solutions, about how technology can be leveraged to erase those challenges.