FEATURED WORKFORCE MANAGEMENT CONTENT
Omni-Channel Demand Execution: Bridging The People/Practice Gap
What does the next generation of store-level omni-channel execution look like? Better data—enabling refined people processes—for bigger profits.
The path to the purchase is changing. As consumers leverage new channels and influences to inform their purchase decisions, the retail workforce—and the systems used to manage it—must change, too.
User Interface vs. User Experience - When it comes to UI and UX design, not one size fits all.
This Infographic from NEC addresses shoppers buying behaviors in five key areas retailers are facing today.
Legacy systems replacement and SaaS adoption are driving a retail workforce management solutions refresh.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
Mobility: Helping Managers And Associates Save Time
Mobile devices not only make customers happy, they can also improve day-to-day store operations.
WFM/HCM: Driving Growth With Big Data
As workforce management continues to evolve, retailers are using Big Data to leverage WFM/HCM solutions to enhance the customer experience and drive sales.
The Mobile Retail Associate: 4 Best Bets And Best Practices For 2013
The need to arm associates with mobile devices is well-defined. The applications, hardware, and networks are market-ready. Now we face the biggest challenge: the systemic and operational change necessary to make it all work.
Princess Auto Automates WFM
The Canadian retailer needed a new time and attendance and planning solution to combat human error and save managers’ time.
Evolving HCM Solutions And Opportunities For Retailers
Human capital management (HCM) solutions offer retailers the unique ability to increase productivity and customer service at the same time.
Infor Enwisen Workforce For Hospitality
In the hospitality industry, few things have more impact on the bottom line than the way a company manages its workforce. After all, in the typical hospitality company labor represents more than 50% of operational costs and is one of the fastest growing expenses. But it’s not just a question of finding ways to control your largest expense.
With AccuTouchUSB technology at your fingertips you can explore great new possibilities - biometric authentication is now as easy as a finger touch.
Infor Enwisen Workforce Labor Scheduler
With constantly changing customer demand, the need to comply with government regulations, union requirements, and internal business policies like overtime scheduling, time off and vacation bidding, scheduling and labor deployment is a complex challenge.
The Dayforce commitment to cutting edge technology means we are constantly improving access and streamlining the user interface across platforms and devices.
Infor Enwisen HR Service Delivery - Onboarding
Provide a Better New-Hire Experience ... with Fewer Steps ... and Lower Costs.
WFM/TASK MANAGEMENT NEWS
RaceTrac Reaches Workforce Management Deployment Milestone With Empower Software
RaceTrac and Empower Software Solutions have announced that an important milestone has been reached in the rollout of Empower’s workforce management solution, EmpowerWFM within the RaceTrac store network. As of February 28, 2014, all 365 RaceTrac locations are now utilizing EmpowerTime, the time and attendance product from the EmpowerWFM solution suite.
WFM/TASK MANAGEMENT MULTIMEDIA
Altering The Future: Deciding Employee Benefits
The employee benefits industry touches the health and financial security of nearly all Americans—and employers are a trusted source of health and financial information. Harnessing that opportunity could create unprecedented results for our people, our companies and our country.
Overcoming Operational Challenges With Workforce Management Technology
Retailers face many challenges concerning their workforces. Managers don’t have the time they need, there aren’t enough labor hours in the day for the store to meet its goals, employee turnover causes scheduling nightmares, and on and on. In this exclusive podcast, we talk with Joe Olson, Executive Vice President and General Manager of Enterprise Workforce Management, Empower Software Solutions, about how technology can be leveraged to erase those challenges.