FEATURED WORKFORCE MANAGEMENT CONTENT
Seven Reasons Modern Learning Management Systems Are More Necessary Than Ever
On the quest for meaningful, efficient, and sales-driving interaction between store associates and customers, retailers face a barrage of challenges old and new. These trials are forcing change on the content, medium, and frequency of corporate and product training initiatives, compelling leading retailers to adopt sophisticated learning management systems (LMS) to ensure the relevance and quality of associate/consumer interaction.
OK, so it might not be much of a secret anymore. But gamification in retail looks set to make big waves for many companies this year.
Continued employee engagement is one of the keys to human capital management for HR leaders at large corporations. When people work for big businesses, they sometimes find themselves too caught up in the rigmarole of their daily operations, and they lose sight of their employers’ vision and their own individual career goals.
As the retail industry continues tentatively along the road to recovery, many companies are investing in technology to speed up the journey. Arguably, being a successful retailer has never been tougher than it is today, and firms are competing more aggressively to win the loyalty of customers.
Labor demand forecasting is at the heart of successful scheduling in the retail sector. After all, any business will find it difficult to create effective schedules without an understanding of how busy their store is likely to be on any given day. However, it's also more than that. With an accurate labor forecast, retailers can predict not only how many people they will need to meet demand, but also exactly when they need them, and where.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
Mobility: Helping Managers And Associates Save Time
Mobile devices not only make customers happy, they can also improve day-to-day store operations.
WFM/HCM: Driving Growth With Big Data
As workforce management continues to evolve, retailers are using Big Data to leverage WFM/HCM solutions to enhance the customer experience and drive sales.
The Mobile Retail Associate: 4 Best Bets And Best Practices For 2013
The need to arm associates with mobile devices is well-defined. The applications, hardware, and networks are market-ready. Now we face the biggest challenge: the systemic and operational change necessary to make it all work.
Princess Auto Automates WFM
The Canadian retailer needed a new time and attendance and planning solution to combat human error and save managers’ time.
Evolving HCM Solutions And Opportunities For Retailers
Human capital management (HCM) solutions offer retailers the unique ability to increase productivity and customer service at the same time.
Infor Unified HCM
Increasing business profitability is a significant challenge in today’s marketplace. You’ve attacked cost control in supply chain, inventory, and many other areas. You’ve made your business more efficient and profitable by automating key processes. Yet chances your attempts to optimize the business processes that center on your most valuable asset—your people—haven’t directly influenced your business results as you’d hoped they would.
Dayforce Weekly Planning And Scheduling
Dayforce Weekly Planning & Scheduling provides managers with real-time feedback about how planning and scheduling adjustments will impact results. Key Performance Indicators (KPI’s) are used to create labor plans based on realistic, meaningful projections.
With AccuTouchUSB technology at your fingertips you can explore great new possibilities - biometric authentication is now as easy as a finger touch.
Understanding all of the unique nuances of the workforce and their productivity is core to the success of any business. Our Business Services solidify this core and help companies find ways to improve productivity and streamline processes.
Infor Enwisen HR Service Delivery - Onboarding
Provide a Better New-Hire Experience ... with Fewer Steps ... and Lower Costs.
WFM/TASK MANAGEMENT NEWS
Upcoming Webinar: From Counting People To Making People Count – Leveraging Advanced Analytics
Envysion has officially launched an innovative People Counting feature and reporting capability in conjunction with Sony. This advanced analytic allows you to answer a simple yet difficult-to-implement question: “Within a given period of time, how many people came into my store and how many bought something?”
WFM/TASK MANAGEMENT MULTIMEDIA
Overcoming Operational Challenges With Workforce Management Technology
Retailers face many challenges concerning their workforces. Managers don’t have the time they need, there aren’t enough labor hours in the day for the store to meet its goals, employee turnover causes scheduling nightmares, and on and on. In this exclusive podcast, we talk with Joe Olson, Executive Vice President and General Manager of Enterprise Workforce Management, Empower Software Solutions, about how technology can be leveraged to erase those challenges.
Harnessing The Power Of Data With Workforce Management
Find out how World Kitchen, harnessed the power of data with workforce management to increase conversion rates, reduce associate absence rates and call offs, and Improve associate satisfaction.