FEATURED WORKFORCE MANAGEMENT CONTENT
How Real-Time Retail Saved Christmas
How does Santa fulfill the wishes of his constantly expanding customer base? Every Christmas Eve, once the children are asleep, Santa Claus executes an omni-channel fulfillment strategy that astounds retailers around the world. To overcome challenges, he needs a solution that tracks orders, directs in-store picking, and packages gifts for drop-off on time.
While WFM (workforce management) is a multidisciplinary field by nature, optimizing its execution requires designated, formally-trained expertise.
As Modell’s experienced continued growth in the United States throughout the last decade, a number of business needs were identified that couldn’t be satisfied with their existing workforce management solution. Visibility was nonexistent, in terms of how stores were spending their payroll, and there was also no capability to calculate the ratio of sales to non-sales related activity in stores. In terms of scheduling, visibility was also limited.
BJ's Wholesale Club Achieves Centralized Control And Wall-To-Wall Scheduling Capability With WFM Solution
Tremendous growth and continuous expansion for the company brought on new kinds of HR and operational challenges as systems became older and outdated, while the number of employees increased. Separate systems were being utilized for time and attendance and labor management, requiring the development of an interface to share data across the two platforms. Clubs did not have wall-to-wall capability for comprehensive labor forecasting and scheduling using different staffing requirements, policies, and standards, which is considered a necessity with the growing number of employees and needs in today’s retail world.
What does the next generation of store-level omni-channel execution look like? Better data—enabling refined people processes—for bigger profits.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
Inside Petco’s HCM Overhaul
How Petco’s replacement of an aging and loosely integrated WFM (workforce management) infrastructure rejuvenated HCM (human capital management) practices and minimized compliance risk.
WFM’s Effect On Driving Traffic
If your 2015 goal is to convert traffic into revenue, you will need to evaluate your WFM (workforce management) and task management strategies to achieve it.
Mobility: Helping Managers And Associates Save Time
Mobile devices not only make customers happy, they can also improve day-to-day store operations.
WFM/HCM: Driving Growth With Big Data
As workforce management continues to evolve, retailers are using Big Data to leverage WFM/HCM solutions to enhance the customer experience and drive sales.
The Mobile Retail Associate: 4 Best Bets And Best Practices For 2013
The need to arm associates with mobile devices is well-defined. The applications, hardware, and networks are market-ready. Now we face the biggest challenge: the systemic and operational change necessary to make it all work.
Leverage your benefits spending to position your business for growth with strategic investments in your workforce.
Dayforce Task Management
With Dayforce Task Management you can easily create tasks and assign them to specific business units, locations, departments, and employees. Ad-hoc or template tasks can be assigned in accordance to labor requirements. Using visual checklists, you can easily monitor task progress through to completion. Gatekeeping functionality helps ensure that task workload is efficiently allocated and controlled. Tasks are viewable in a list or calendar mode.
Infor™ HCM offers the industry’s first and only unified platform. It offers a revolutionary service delivery model that allows you to select just the processes you need, or an end-to-end-solution, all delivered to maximize access and business insight, and to help you achieve breakthrough performance.
Infor Enwisen HR Service Delivery - Total Rewards
Provide Better Employee Engagement, with Fewer Steps and Lower Costs.
Infor Enwisen HR Service Delivery - Offboarding
Infor Offboarding orchestrates all steps in the employee offboarding process – reducing administrative efforts, streamlining communications and approvals, and lowering costs.
WFM/TASK MANAGEMENT NEWS
Sage North America Announces Sage Payroll Solutions
Sage North America recently announced the closing of its acquisition of privately-held PayChoice, a leading provider of payroll solutions for small and medium-sized businesses (SMBs), now to be known as Sage Payroll Solutions.
WFM/TASK MANAGEMENT MULTIMEDIA
Altering The Future: Deciding Employee Benefits
The employee benefits industry touches the health and financial security of nearly all Americans—and employers are a trusted source of health and financial information. Harnessing that opportunity could create unprecedented results for our people, our companies and our country.
Overcoming Operational Challenges With Workforce Management Technology
Retailers face many challenges concerning their workforces. Managers don’t have the time they need, there aren’t enough labor hours in the day for the store to meet its goals, employee turnover causes scheduling nightmares, and on and on. In this exclusive podcast, we talk with Joe Olson, Executive Vice President and General Manager of Enterprise Workforce Management, Empower Software Solutions, about how technology can be leveraged to erase those challenges.