THE ISR TOP 10 OF 2014

• BJ's Wholesale Club Achieves Centralized Control And Wall-To-Wall Scheduling Capability With WFM Solution

  Tremendous growth and continuous expansion for the company brought on new kinds of HR and operational challenges as systems became older and outdated, while the number of employees increased. Separate systems were being utilized for time and attendance and labor management, requiring the development of an interface to share data across the two platforms. Clubs did not have wall-to-wall capability for comprehensive labor forecasting and scheduling using different staffing requirements, policies, and standards, which is considered a necessity with the growing number of employees and needs in today’s retail world.

• The Mobile Movement At Whole Foods Market

  Whole Foods Market is the leading natural and organic food retailer. For Store Team Leaders (managers or STLs), it is critical to keep constant tabs on the pulse of overall store performance, as well as the performance of individual departments. Having sales and operations information in the palm of their hand is no longer a luxury – it’s a necessity.

• The Home Depot Improves Forecasting, Optimizes Scheduling, And Improves Customer Service With WFM Solution

  During the 2012 first quarter earning’s call for home improvement giant, The Home Depot, investment analysts expressed interest in the positive operating expenditure data the company reported. The company’s Workforce Management (WFM) solution, by Empower Sofware Solutions, received some of the credit for the uptick.

• 7 Easy Ways To Streamline E-Commerce

  Today, customers no longer have to walk into a brick-and-mortar store to make a purchase. Sell­ing your products online (E-Commerce) is the fastest and easiest way to grow your company and reach new consumers. A website with basic company information, store hours and locations may generate leads, but it won’t allow you to sell to consumers outside of your geographic area.

• Launching Omni-Channel Commerce At Laura Canada

  Sam Barnes, former Director of eCommerce at Laura Canada, explains Laura Canada's omni-channel commerce vision and successful launch with OrderDynamics. Laura Canada is a 100+ store apparel retailer with a national presence across Canada and places a significant emphasis on customer service. The company turned to OrderDynamics (ecommerce and retail order management solutions) to launch its initial ecommerce website with sophisticated omni-channel commerce features such as single view of the customer, real-time inventory look up, cross-channel loyalty and more to please their loyal customers and gain a competitive advantage over competitors.

• 7 Order Fulfillment Strategies To Fast Track Your E-Commerce Business Growth

  Most e-commerce businesses start small, fulfilling orders manually and handling growth by adding staff, shifts and storage space. This can work for a while, but with increased success comes more order volume, more lines per order, more complexity and the inevitable need to add fulfillment automation.

• Mobile Devices: The Multi-Million Dollar Problem And The Fix

  The introduction of new technologies is essential for efficiency in business today, but these technologies often impact the bottom line in ways that aren't expected. The retail industry's complete dependence on mobile devices is a prime example. Today's large chains have an average of 60 wireless devices per store, ranging from barcode scanners and portable printers to handheld computers and mobile POS systems, all of which are critical for daily operations.

• Omni-Channel Fulfillment Drives 65% Growth At The Shoe Company

  The Shoe Company is a national big box footwear and clothing retailer with 60 stores across Canada. To support its rapidly growing web channel and leverage inventory across the organization, The Shoe Co. deployed OrderDynamics’ Ecommerce Platform and Retail Order Management Solution to enable omni-channel commerce fulfillment options.

• The Evolution Of Shoe Gallery's E-Commerce

  Customized, integrated E-Commerce platform propels Shoe Gallery's growth into a national brand.