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The Annual Resource Guide To Grocery And C-Store Solutions

• Launch Date: February 2010

Guide Table Of Contents:
Editor's Letter
Vendor Perspective: The Future Of Retail
Vendor Perspective: IP Video — Helping Retail Do More With Less
Partner Perspective: Connect With Customers, Meet Their Needs


• Contact Rich Ranus for advertising information

View Our Latest Edition

Annual Resource Guide To Grocery & C-Store Solutions

2010 The Annual Resource Guide To Grocery & C-Store Solutions • Online Buyer's Guide Index  • Online Buyer's Guide 

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Certegy Check Services

CFI Group

Microsoft Dynamics


Online Buyer's Guide Index:

ENERGY MANAGEMENT
  Novar 

KIOSKS
  
VIPColor Technologies

LABOR SCHEDULING
  
Accu-Time Systems, Inc.    


   

LOSS PREVENTION/SECURITY
  Agilence, Inc.
  Bass Security
  Brink's Incorporated
  Checkpoint Systems, Inc.
  Evolution Robotics Retail, Inc.
  LP Innovations, Inc.
  S-TRON Security Electronics
  Tellermate, Inc.
  U.S. Security Associates, Inc.

PAYMENT PROCESSING
  Certegy
  Fifth Third Processing Solutions
  VeriFone, Inc.

POS HARDWARE
  
LAVA Computer MFG, Inc.    
  Posiflex Business Machines, Inc.  
  PrehKeyTec  

POS PERIPHERALS
 
APG Cash Drawer, LLC  
  
Telequip

RETAIL ENTERPRISE SOLUTION
  
CFI Group

SUPPLY CHAIN
  Compliance Networks
  SAF USA, Inc.


Online Buyer's Guide

ENERGY MANAGEMENT

Rees Scientific


Novar

6060 Rockside Woods Boulevard
Cleveland, OH 44131
PH: (800) 348-1235
FX: (216) 682-1616
www.novar.com 

Product Description:
With more than 10,000 controllers installed at more than 4,000 locations around the world, Novar's advanced Refrigeration Control and Energy Management Systems have been reducing energy costs and protecting food quality for some of the world's largest supermarket chains for more than 20 years.
     From traditional DX systems to next generation Glycol and CO2 systems, Novar's new XCM family of Opus™ Executive Controllers delivers the world's first truly "open architecture" integrated refrigeration, HVAC, lighting, and metering solutions for multi-site supermarket chains.
     When configured to run Novar's advanced refrigeration control strategies, these powerful and flexible Opus Executive Controllers provide the brains and the muscle for the most flexible and scalable refrigeration control system available today. From centralized compressor rack control to distributed Medium Temperature (MT) and Low Temperature (LT) display case control, Opus Executive Controllers and their complement of distributed BACnet Field Controllers will make your next refrigeration project the easiest and most productive yet. 
Rees Scientific
     When combined with our extensive network of certified equipment OEMs and strategic alliance partners, Novar's experienced installation and professional services teams will deliver your new construction or remodel projects on time, every time. With Novar, you know it will be done right.

Company Overview:
Novar, a division of Honeywell, is the global leader in multi-site energy management. Novar provides comprehensive consulting, technology, enterprise software, and services to improve our customers' operational efficiencies and add significant dollars to their bottom lines. 
     Novar supports and enhances energy efficiency and sustainability efforts for big box retailers, grocery, and c-store chains. From HVAC and lighting controls to security and refrigeration monitoring, Novar provides you with a broad range of options for optimizing your energy management efforts across your entire network. 
     Whether your pain points are cost containment of refrigeration equipment upgrades, compliance, productivity, or efficiency, Novar creates solutions that are tailored to your unique needs.
     Novar can provide as little or as much as you require in managing your energy consumption.

KIOSKS

Rees Scientific


VIPColor Technologies
6737 Mowry Avenue
Newark, CA 94560
PH: (510) 744-3770
FX: (510) 744-3738
info@vipcolor.com
www.vipcolor.com

Company Overview:
Retailers are constantly looking for ways to better serve their customers while creating higher levels of operational efficiency. There have been many studies discussing the benefits of color product images on shelf edges and shelf-talkers. It is shown that there is a positive influence on buying behavior as well as fewer errors during shelf stocking. VIPColor Technologies have developed solutions that enable generation of full strip shelf edge, shelf talkers, and shelf adverts on demand, within the store, quickly and cost effectively.
     With customers in more than 35 countries and building on 10 years of experience in the market, VIPColor has focused their attention on solutions that add value to your operation. Phone us to find out how we can help your organization.

LABOR SCHEDULING

Accu-Time Systems, Inc.


Accu-Time Systems, Inc.
420 Somers Road
Ellington, CT 06029
PH: (860) 870-5000
FX: (860) 872-1511
info@accu-time.com
www.accu-time.com

Product Description:
The Global Series of workforce management tools, with their ability to display multiple languages and fonts, is designed to be used anywhere in the world. The OPTIMUS is an enterprise-wide, output-oriented employee self-service station that allows for increased human resource functionality.
     The MAXIMUS will grow with any company as a state-of-the-art Internet appliance that removes limitations through the use of open standards. It is the most rugged terminal in the industry and can accommodate a wide variety of readers. Both MAXIMUS and OPTIMUS are designed to be completely VAR upgradeable with modular reader and memory options.
     The PRODIGY is the ideal blend of performance, style, function, and affordability designed for essential workforce management functionality. 
     All Global Series products offer optional biometric readers that eliminate buddy punching and safeguard personal information.
     Learn how the Global Series can help you achieve a new level of human capital management at www.accu-time.com.

Company Overview:
Accu-Time Systems, Inc. (ATS) is the leading provider of workforce management and human capital management (HCM) tools to the grocery industry, offering state-of-the-art solutions for biometric and non-biometric time and attendance, payroll, and security access. ATS HCM solutions offer multiple reader options, including fingerprint and finger geometry biometrics, bar code, magnetic stripe, proximity, and smart card. Learn more by visiting our website: www.accu-time.com

ATS: Answers For HR Professionals
     

LOSS PREVENTION/SECURITY

Accu-Time Systems, Inc.


Agilence, Inc.
200 Federal Street, Suite 132
Camden, NJ 08103
PH: (856) 366-1200
www.agilenceinc.com

Company Overview:
Agilence develops point-of-sale video auditing solutions that enable retailers to identify losses caused by operational errors, promotion execution, systemic errors, and associate fraud. Agilence's patented software, Hawkeye, pulls data directly from the point-of-sale system and synchronizes the data with video in real time. Analysts can instantly view the data for each individual item scan and key punch along with each item's corresponding video. This capability enables retailers to detect issues immediately and identify the costly, hidden shrink that traditionally goes undetected.
     Hawkeye integrates with exception-based reports, automatically synchronizing the EBR data with video. Furthermore, Hawkeye Live Alerts sends alerts of shrink activities to analysts' emails and cell phones as they occur, allowing retailers to stop shrink before it occurs. 
     The Agilence solution can reduce point-of-sale shrink by up to 50% and provide retailers with a 6-to-1 ROI in less than 12 months.

www.findmoreshrink.com

LOSS PREVENTION/SECURITY

Bass Security


Bass Security
26701 Richmond Road
Cleveland, Ohio 44146
(PH): 888-774-3400, ext. 120
jmignone@bass-security.com
www.bass-security.com

Product Description:
Understanding that many retailers experience safety, training, and procedure issues with the Baler and Compactor, Bass
Bass Security Security has developed a cost-effective solution to eliminate these issues using biometrics.

Biometric Solutions For Grocers
 
•  Access Control: Entry, exit, high value room
 
Telco PCI Compliant: OSHA compliance for balers/compactors
 
POS: Control permissions, returns, exchanges, etc.
 
Time & Attendance: Eliminate false log-in/sign-in
 
Stand Alone: Fully integrated door solution.

Company Overview:
For over 30 years Bass Security has pursued every advance in security. We utilize the products that work best, whether for a chain of stores or a one-off installation. Our manufacturers are best in class and the leaders in the industry.     
     Our focus is on customer service. We offer a one-stop turnkey solution for:
Loss Prevention/Physical Security Operations
Construction Support
Facilities And Maintenance Support
Our approach is simply to supply, install, service, and maintain any of your physical security needs or requirements.

     Bass Security's goal is to continue to out-service our competition by providing our customers with an unprecedented level of service and reporting.
     Today, more than ever before, security is an ever-increasing need in everyone's life, and we trust you'll find what you are looking for here. Call Bass Security and learn how we can provide unsurpassed security and peace of mind.

Click Here To Download:
Product Sheet: Solutions For HIPPA, PCI And OSHA Compliance
    

LOSS PREVENTION/SECURITY

Brink's, Incorporated


Brink's, Incorporated
555 Dividend Drive
Coppell, TX 75019
PH: (800) BRINKS-5 [274-6575]
us.salesinfo@brinksinc.com
www.us.brinksinc.com

Product Description:
Brink's Retail Solutions combine secure transportation with advanced cash management solutions, such as the proprietary Brink's CompuSafe® Service and Daily CreditSM, designed to accelerate funds availability, streamline cash handling processes, and increase real-time information visibility. With a comprehensive portfolio that includes cash processing and coin services, we leverage the latest in technology and secure logistics to help you take cash from point of sale to collected funds faster, more efficiently, and more securely than before.
     Backed by the Brink's name that you know and trust, Brink's Retail Solutions delivers the speed, security, and accuracy needed to manage your cash — and your business — better.

Brink's Retail Solutions include:
Brink's CompuSafe® 3000: Compact safe with 2,400-note capacity which fits under the counter or in the back office — perfect for cash-intensive locations.
Brink's CompuSafe® 4000: With 4,500-note capacity, this advanced safe automates back office cash operations, speeds funds processing, and protects cash from theft.
Brink's CompuSafe Daily CreditSM: Provides accelerated credit, through select partners, giving you faster access to your receipts.
Brink's iDepositSM: Web-based deposit creation and tracking tool eliminates manual deposit preparation and paper tickets, expedites funds availability, and improves cash flow.
Brink's iInfoSM: Real-time online reporting, monitoring, and research and reconciliation system for visibility to your cash activity from data input to verification.

Company Overview:
Brink's, Incorporated, is a global leader in secure logistics solutions. With a nationwide footprint of more than 180 facilities and 2,300 armored vehicles, Brink's offers world-class transportation, currency, and coin processing, ATM services, document destruction, and cash management solutions designed to help companies accelerate funds availability, safeguard cash and confidential information, and better manage the intricacies of the cash cycle.
     Since 1859, Brink's has been the most trusted name in business and security services. Today, Brink's continues to invest in new technologies and industry alliances to deliver solutions that transform cash handling into a true competitive advantage.

LOSS PREVENTION/SECURITY

Checkpoint Systems, Inc.


Checkpoint Systems, Inc.
101 Wolf Drive
Thorofare, NJ 08086
PH: (800) 257-5540
FX: (856) 384-1480
www.checkpointsystems.com
marketingleads@checkpt.com

Product Description:
As your shrink management partner, Checkpoint will work with you to tailor a comprehensive loss prevention program that fits both your store environment and your budget.
EVOLVE Electronic Article Surveillance (EAS) Systems: The revolutionary EVOLVE EAS system offers superior detection and delivers a higher level of merchandise security without compromising the consumers' shopping experience. Full system connectivity enables antennas and deactivators to work seamlessly with a variety of accessories, while enhanced system integrity improves detection rates and ensures system accuracy.
CheckView Digital Video, Fire, And Burglary Solutions: Systems to protect your employees, customers, and merchandise.
Source Tagging Solutions: Source-tagged merchandise helps you secure and track your stock.
CheckPro Shrink Management Software: Streamline and simplify with systems to automate your people-counting, in-store audit, and LP reporting functions.
Checkpoint Enhanced Performance (EP) Labels: New labels in smaller sizes with superior detection, specifically designed to protect products of all shapes and sizes. 
OATSystems: The leader in RFID-based application software and middleware, OATSystems helps retailers achieve merchandise visibility — enabling accurate, perpetual inventories and ensuring adequate on-shelf inventory to meet consumer demand.
Alpha High Theft Solutions: The innovative Alpha S3 product line of keepers, spider wraps, bottle security, and hard tags helps keep products on open display. 

Checkpoint offers the tools for a complete shrink management program that ensures you will sell more merchandise while losing less to shrink.

Company Overview:
Checkpoint Systems is a global leader in shrink management, merchandise visibility, and apparel labeling solutions. Checkpoint enables retailers and their suppliers to reduce shrink, improve shelf availability, and leverage real-time data to achieve operational excellence. Checkpoint solutions are built upon 40 years of RF technology expertise, diverse shrink management offerings, a broad portfolio of apparel labeling solutions, market-leading RFID applications, innovative high-theft solutions, and its Web-based Check-Net data management platform. As a result, Checkpoint customers enjoy increased sales and profits by improving supply-chain efficiencies, by facilitating on-demand label printing, and by providing a secure open-merchandising environment enhancing the consumer's shopping experience. 

LOSS PREVENTION/SECURITY

Evolution Robotics Retail


Evolution Robotics Retail, Inc.
Contact: Mark Belfiglio, VP, Sales & Marketing
433 N. Fair Oaks Avenue
Pasadena, CA 91103
PH: (626) 229-3197
sales@evoretail.com
www.evoretail.com

Product Description:
In retail outlets where customers rely on shopping carts, cashiers can miss items in the bottom of the cart during the checkout process, either accidentally or intentionally. The result can be a substantial revenue loss for retailers. Missing only $10 per lane each day of unpaid bottom-of-the-basket (BOB) items represents a $30,000 to $50,000 annual loss for a typical store. With LaneHawk from Evolution Robotics Retail, retailers can recover that revenue and reduce shrink.
     LaneHawk is a loss prevention solution that helps retailers turn BOB losses into profits. LaneHawk identifies items, sends their UPC codes to the POS, and includes those items as part of the transaction. It's that simple to make sure that revenue is captured for the items that pass through the checkout lane under the cart.

     LaneHawk is based on patented vision technology used in some of today's most sophisticated robotics applications. This technology enables LaneHawk to virtually eliminate false positives — LaneHawk only identifies and sends BOB items to the POS that the retailer specifically chooses. Implementing LaneHawk is easy. It can integrate with any POS system, requires little time to install, and is unobtrusive to customers. And, because LaneHawk is integrated with the POS, it can ring up BOB items automatically. The result? Improved cashier accountability, increased checkout lane productivity, and reduced inventory shrink. Best of all, LaneHawk provides a great ROI for your business with a payback period of less than a year.

LaneHawk — ringing up under-the-cart items at more than 1,000 retail outlets.

Evolution Robotics Retail

Company Overview:
Evolution Robotics Retail, Inc., is a supplier of vision-based systems for retail. The company is a renowned leader in the area of computer vision and optical systems. The technology behind LaneHawk is the patented ViPR™ (visual pattern recognition) technology, which can be found in more than three million machines worldwide.

LOSS PREVENTION/SECURITY

LP Innovations, Inc.

LP Innovations, Inc.
37 Birch Street
Milford, MA 01757
PH: (877) 574-6682
FX: (508) 449-3965
sales@lpinnovations.com
www.lpinnovations.com

Product Description:
LP Innovations, Inc. (LPI) provides the grocery and convenience store industries with solutions focusing on key areas of the business; reducing food costs and loss, ensuring regulatory compliance, and increasing overall profitability. Our suite of services are customized to fit your culture and to overcome the loss prevention challenges you face everyday. Our services include:
Age verification mystery shops (tobacco, alcohol, controlled medicines)
Investigations
Employee background screening
Awareness and training programs
Regulatory audits including pharmacy and DEA-controlled substances
Perishable and non-perishable inventory observations and analysis
Target store programs
Exception-based reporting and analysis

Introducing LPinaBox®, a packaged loss prevention training and awareness package focused on the individual owner and operator environment. LPinaBox introduces the key concepts of loss prevention through an established foundation of best practices, training guides, and various awareness materials. Designed to train all level of employees and management, this inclusive kit provides a one-time purchase for an annual program. 
     To learn more visit www.lpinabox.com.

Company Overview:
LP Innovations, Inc.(LPI) is the leader in providing retailers with nationwide loss prevention solutions focused on earnings improvement. Since 1998, our expert team has partnered with retailers of all verticals to dramatically reduce their expenses, improve their shrink results, and increase their profitability. Our established methods, nationwide presence, and uncompromising service is demonstrated through our trusted solutions and proven results.

Click To Download:
Product Sheet: Loss Prevention Solutions For Grocery And Convenience Stores
Product Sheet: LP In A Box: Your Loss Prevention Toolkit

LOSS PREVENTION/SECURITY

S-TRON Security Electronics

S-TRON Security Electronics
43 Werman Court
Plainview, NY 11803
PH: (877) 88S-TRON [887-8766]
info@s-tron.com
www.s-tron.com
 

Service Description: 

S-TRON — National Provider Of Integrated Video Security Systems And Services


Are you paying too much for your CCTV equipment?
Then it's time to give S-TRON a call. "S-TRON does it right the first time — every time."
Let S-TRON show you how CCTV systems and security electronics have helped our clients increase profits by reducing losses.
S-TRON understands that every company and facility has specific and unique security needs. We take the time to listen to our customers and make sure they are getting exactly what they need.
Our security specialists and engineers will design, install, service, and assist you with all your loss prevention needs, whenever or wherever needed.
Our systems are a management tool to provide operating efficiency of all aspects of your business with off-site monitoring capabilities that work together with point of sale, access control systems, and other business systems.
S-TRON Security Electronics specializes in servicing the retail/grocery/mini-market industries.

Give us a call to see why our loyal and satisfied clients are the measure of our success and see how you, too, can get a free service call plus three-year warranties on select products by calling (877) 887-8766.

Company Overview:
S-TRON Security Electronics is one of the fastest-growing security and integration companies in the United States, providing peace of mind to our customers across the country. Our customers demand fast, reliable service — they depend on it. Every aspect of our business must work quickly, efficiently, and expertly. S-TRON employs only engineers and loss prevention specialists. Through technology, stability, and innovation, S-TRON has become a trusted leader in electronic security services and specializes in the retail/grocery/mini-market industries. Let us show you how we can provide you with the best installation and service for all your security electronic needs — guaranteed!

S-TRON … "A PASSION FOR SERVICE EXCELLENCE"

LOSS PREVENTION/SECURITY

Tellermate, Inc.



Tellermate, Inc.
1080 Holcomb Bridge Road
Bldg. 100, Suite 350
Roswell, GA 30076
PH: (800) 835-6283)
FX: (770) 220-0970
marketing@tellermate-us.com
www.tellermate.com

Product Description:Tellermate, Inc.
The Tellermate TY+ is designed to improve productivity and reduce shrink for groceries, c-stores, restaurants, retailers, and other
cash intensive industries by reducing the time and cost of processing cash. The TY+ series is the 4th generation of weight-based cash counting solutions which Tellermate invented over 25 years ago. Every TY+ retains Tellermate's proven and unique processes that provide the ability to count loose coins, rolled coins, loose bills, and strapped bills all on a single platform. As a result, customers are able to count down a cash drawer in less than one minute, perform quick spot-check audits, rapid safe counts, and provide paper and electronic trails for back office use. The time saved each day with a TY+ is often used to reduce payroll expense while freeing up your location's managerial staff for profit producing functions.

Company Overview:
Tellermate is the global leader in weight-based cash management technologies for the retail, food service, drug store, grocery, c-store, and financial industries. With more than 250,000 users in over 30 countries, Tellermate customers process more than $1 billion daily in over 20 currencies. Tellermate weight-based cash technologies allow cash intensive businesses to efficiently verify the accuracy of cash drawers and safes, detect counterfeit currency, enable spot-check audits, and document cash processes. As a result, companies are reducing their labor time and costs associated with counting and verifying cash, increasing productivity and personnel accountability, and minimizing their overall shrink. The positive impact on your bottom line is absolutely measurable with an average ROI of six months or less. For more information on how Tellermate can help grow your business, please visit us at www.tellermate.com

LOSS PREVENTION/SECURITY

U.S. Security Associates, Inc.


U.S. Security Associates, Inc.
Contact: Terry Faircloth, VP Loss Prevention
200 Mansell Court, Fifth Floor
Roswell, GA 30076-4852
PH: (866) 989-4644
FX: (770) 625-1457
tfaircloth@ussecurityassociates.com

www.ussecurityassocciaates.com

Service Description:
Experienced personnel to apprehend shoplifters in your stores
Complete background checks and drug testing on all employees
Security orientation and comprehensive, certified LP training
State license in all states with 135 offices nationwide
Supervision and responsive management
Weekly activity reports
Store greeters
Transfer your liability and workers compensation cost
Increase shareholders value
Give your LP department more time
Increase your civil demand

Outsource Your Shoplifting Apprehensions With U.S. Security Associates, Inc.

Company Overview:
U.S. Security Associates, Inc. is a national, multi-division services company with more than 27,000 employees in a matrix organization, ranked 4th largest security company. We began our career as Advanced Security in 1955 in Atlanta, Georgia to provide uniform guard service. In 1997, we began providing a multi-site loss prevention program to a Fortune 100 Grocery Company. The success of this initial venture allowed us to establish our Loss Prevention Division, separate from our Guard Service. This past year, 2009, we introduced our new store greeter service, COMPASS. This is "a new direction for store greeter service" because it is both a loss prevention program and a customer service program. It provides another valuable component to deterring shoplifting through our physical presence as store greeters. 

PAYMENT PROCESSING

Certegy Check Services


Certegy Check Services

11601 Roosevelt Blvd., TA06
St. Petersburg, FL 33716
product.info@fisglobal.com
www.certegy.com


Paycheck Accept® — All The Benefits Of Check Cashing Without The Risks

PayCheck Accept's proven patented check cashing solution creates a positive experience that will generate repeat business. Over 13,000 retail locations — from small to large — rely on Certegy to authorize and cash more than $20 billion in checks annually. 

SECURE 
With PayCheck Accept, your business is completely protected from fraud commonly associated with check cashing. Using state-of-the art technology and more than 45 years of check authorization experience, we've designed PayCheck Accept to eliminate the risk of counterfeit checks, bad checks, stolen checks, and the need for collections — allowing you to confidently cash checks. Checks that we accept: payroll, government (federal & state), tax refund, insurance, cashiers, money orders, rebate, dividend, and two-party checks.

FLEXIBLE
PayCheck Accept is a remarkable, user-friendly, and flexible service. The only requirement is access to our authorization center from the desired check cashing location — this can be accomplished via POS integration, iCan Accept (browser-based access), or the installation of a "plug-and-play" stand-alone device.

QUICK And EASY
In order to protect you and your customer's identity, customers cashing a check for the first time must enroll in our system through a simple, no application approval process. Once enrolled, future transactions do not require customers to re-enter the information, and the transaction approval takes just seconds. It's that easy. 

You can expand your financial services offerings, create loyalty, and generate additional revenue, by partnering with Certegy, the recognized worldwide leader in check services. No more paper, no more manual background checks, no biometrics — just more convenience and services for your customer.


Certegy Check Services

PAYMENT PROCESSING

Fifth Third Processing Solutions, LLC


Fifth Third Processing Solutions, LLC
38 Fountain Square Plaza
Cincinnati, OH 45263
PH: (800) 375-1744
ftpsllc.com

Who We Are
Fifth Third Processing Solutions has been a pioneer in payment technology for more than 40 years. With an annual credit card sales volume of over $191.6 billion and consistent recognition of quality and service awards from Visa® and MasterCard®, no one is better to help with your payment processing needs than Fifth Third Processing Solutions.
     As the fourth-largest purchase transaction acquirer,* our resources are extensive. But our service has always been up close and personal. 

Merchant Solutions
In your business, every transaction is the most important transaction. As more consumers use electronic payments for their purchases, they expect a reliable, convenient, and hassle-free payment process. Creating that signature experience for your customers is essential to your business.
     At Fifth Third Processing Solutions, we understand the critical role each transaction plays. We partner with our clients to gain a thorough understanding of their unique business needs, then develop payment processing solutions that provide unmatched customization and flexibility. With data security issues at the forefront of today's payment processing industry, we are committed to providing the latest in secure technology while helping to ensure our clients remain current on industry trends and issues. Our experienced consultation and highly responsive support lets clients further refine their payment processes as their business needs evolve.
     We are merchant and business advocates. We educate and consult to help you minimize risk, control your expenses, and navigate the complexities of the payments landscape while helping you achieve your business goals and protect your brand.

Personal Solutions
Whether your business is large or small, operates nationally or locally, processes in-person or card-not-present transactions — or both — you can count on us to create a unique, smart, and secure payment processing strategy that's right for you. 

Discover
We get to know your business from the processes you support today, to the solutions you would like to support tomorrow. By asking a lot of questions, we learn about what you do, how you do it, and how you would like to see your company grow.

Develop
We put this information to work. Whether it's optimizing your point of sale system or taking advantage of new payment opportunities, we are committed to ensuring your solution has both the data security and the expense reduction capabilities you are looking for. Whatever payment solution we develop for you, you can be confident that it is designed to address your current business needs while looking toward your future.

Deliver
Our dedication to your business doesn't end there. We provide proactive consultation and ongoing support services. You will receive personal attention to help ensure that your solution continues to achieve your business objectives — helps increase your competitive advantage, drives profitability, and enhances the security of every transaction.

Product Suite
Card Acceptance
With direct links into all the major networks, our credit, debit, and EBT payment acceptance products provide the services you need to grow your business.
Gift Card Solutions
Our state-of-the-art electronic Gift Card program offers superior features and functionality, empowering your business to boost sales and revenue along with customer satisfaction.
Check Services
With our electronic and paper Check Processing Services, you can provide your customers with the check payment method of their choice, while helping to reduce your check processing costs and risks.
Online Back Office Management
View critical reports, monthly statements, and detailed transaction data online — quickly and easily — with Fifth Third DirectSM. This robust system can help you move to a paperless back-office environment!
PCI Compliance
Choose from a wide variety of secure and compliant hardware and software solutions customized to meet your growing business needs.


*The Nilson Report, March 2009.

PAYMENT PROCESSING

VeriFone, Inc.


VeriFone, Inc.

300 South Park Place Boulevard
Clearwater, FL 33759
PH: (727)953-4000
retail@verifone.com
www.verifone.com

Product Description:
MX 800 Series
VeriFone, Inc.
VeriFone's PCI PED-approved MX 800 Series not only securely handles transactions in seconds; it increases the touch points to
your customers and your brand. Whether customers want to purchase a gift card, watch a product demonstration, sign up for a loyalty program, or get an instant price check, MX Solutions pay off for you in amazing ways.
     VeriFone's MX 800 series, (MX 880, MX 870, MX 860, MX 850, and MX 830) provides retailers the most secure, reliable, impactful, and flexible payment solutions available today. This innovative series is designed to offer retailers multiple options to meet their unique application and store requirements. Retailers can easily mix-and-match MX 800 series devices for a distinct competitive advantage, all with powerful payments and dynamic promotion capabilities.

     The MX 800 series models all include scratch-resistant touch screens, outstanding durability, signature capture, optional smart cards, and contactless modularity for investment protection. In addition to payment transactions, they can be deployed as order entry devices, price checkers, kiosks, and virtually any interactive customer transaction imaginable.

Company Overview:
VeriFone is the global leader in secure electronic payment technologies. We provide solutions, services, and expertise that enable electronic payment transactions and value-added services at the point of purchase. Our solutions process a broad spectrum of payment and transaction types including signature and PIN-based debit cards, credit cards, contactless, smart cards, value-added applications, and signature capture. Our solutions incorporate existing and emerging technologies, comply with global security standards, and take advantage of the latest connectivity options from Wi-Fi to IP-enabled devices.
     All of our products are designed to meet VeriFone's exacting standards: 
Develop the most reliable products which provide industry-leading total cost of ownership. 
Protect customer investments with easy upgrade paths to new generation products and the highest ROI. 
Introduce innovative products to provide retailers with competitive advantages.
Offer outstanding support services like 24/7 help desk and "bumper to bumper" buyer protection. 

POS HARDWARE

LAVA Computer MFG Inc.


LAVA Computer MFG Inc.

2 Vulcan Street
Toronto, ON M9W 1L2
PH: (800) 241-5282
www.lavalink.com

Product Description:
LAVA HQ-ST (headquarters-to-store) links will IP-enable your cash registers, making remote polling and uploading pricing information a snap. Operation is transparent to both the store hardware and to the polling software.


Cost-Effective And Easy To Use
minimal to no installation time
no router configuration at storeLAVA Computer MFG Inc.
no static IP address needed at store
no modem, phone line, or long-distance costs

Robust And Flexible
no Windows OS needed at store or head office
ST units will restart and reconnect to HQ automatically

Reliable
no need to have a phone line available for polling access

Scalable
works regardless of number of remote locations
ST units' firmware remotely upgradable

Clear Feedback
•  supplied software shows all live connections; which stores are up, down

Secure
no router holes (port mappings) at store
resistant to denial-of-service attacks
store unit can be activated to make store tampering impossible.

Company Overview:
LAVA designs and manufactures hardware for simple serial-to-PC, serial-to-Ethernet, and USB-to-serial connectivity. Our hardware provides remote monitoring and control of serial equipment over IP.
     Specialized Focus: As a North American manufacturer of serial connectivity products, LAVA engineering, manufacturing, and product testing are all carried out at our Toronto headquarters.
     100% Product Testing: LAVA uses only the highest quality components and subjects every final product to comprehensive testing before it leaves the factory.
     Standards-based Design: LAVA I/O products ensure compatibility and interoperability with other manufacturers' hardware, software, and peripheral devices.
     Custom Solutions: LAVA can tweak an existing design or create a new board from the ground up. 
     LAVA Lifetime Warranty: Any LAVA product that fails to perform its intended function will be repaired or replaced. 

POS HARDWARE

Posiflex Business Machines, Inc.


Posiflex Business Machines, Inc.
30689 Huntwood Avenue
Hayward, CA 94544
PH: (510) 429-7097
FX: (510) 475-0982
sales@posiflexusa.com
www.posiflexusa.com

Product Description:
Posiflex Business Machines offers a comprehensive Point of Service (POS) line … award winning All-In-One touch terminals, high speed printers, customer displays, magnetic stripe readers, barcode scanners, and cash drawers for the retail, kiosk, and hospitality markets. Posiflex also offers a comprehensive line of services to ensure critical uptime in retail environments which includes depot service, advance exchange, on-site advance exchange, and extended warranty offerings.

Why Posiflex In Retail?
Innovative — Thirty-six worldwide patents create terminals that are reliable, functional, and fast 

Built From The Ground Up — Posiflex designs and manufactures POS equipment for global markets using standards-based hardware supporting a wide range of ISV certified applications
Posiflex Business Machines, Inc.
Reliable — Industry leading hardware reliability is based on having fewer points of failure, designing above-industry standards, and specifications in most instances

Standards-based — By manufacturing our own terminals, not only are ISO standards met, but full backward software compatibility as well. We control component content and are not subjected to every changing specifications of "off the shelf" OEM parts like some terminal vendors


Software Agnostic — Posiflex has been certified with a wide range of application developers and supports a wide range of operating systems

Green Is Good — Fan-free POS terminals are more reliable, have fewer points of failure, and consume up to 60% less energy, which reduces operating cost

Comprehensive Retail POS Portfolio — Posiflex has a product line ranging from an electronic cash register replacement (ECR), to handheld wireless mobile devices for warehouse and logistics, to high-performance POS terminals in file server configurations

Many Screen Size Choices — 10", 12", 15", and 17" LCD configurations in both resistive or IR touch available

Industry's First Three-Year Warranty 

Compact POS Retail Terminal — Integrated Terminal, Printer, and Magnetic Stripe Reader
A key retail POS offering by Posiflex is the XP family of products designed for an ultra-small footprint to be a welcome addition, not a space hog, on a small or crowded retail counter.

XP Series terminals are low-cost all-in-one electronic cash register (ECR) replacements.

Integrates POS functionality with a thermal printer, magnetic stripe reader, and a patented tilt-adjustable 10" or 12" LCD touch screen.

Compact form factor is ideal for space-limited environments, especially where countertop space is at a premium.

Energy efficient, fan-free design, and bright LED backlight (mercury free) means you save money and contribute to a green environment. 

Ports include 10/100 base T Ethernet, DB9, and USB 2.0

Windows POS-ready

Options include customer pole displays, a programmable keyboard, and three-track magnetic stripe reader

As with all Posiflex terminals, the XP fan-free terminals are supported by a full three-year warranty.

To see a full complement of terminals, peripherals, and services go to www.posiflexusa.com or call (888) 968-1668

POS HARDWARE

PrehKeyTec


PrehKeyTec
1130 West Lake Cook Road, Unit 210
Buffalo Grove, IL 60089
PH: (847) 438-4000
FX: (847) 438-5522
sales@prehkeytecusa.com
www.prehkeytecusa.com

Product Description:
Committed to providing an exceptional shopping experience? We can help.
PrehKeyTec
     Our MCI84 and MCI128 keyboards are designed to make grocery and c-store software more intuitive while increasing the overall value of the total solution. By eliminating keystrokes, the keyboard speeds overall processing time with customers and enhances your staff efficiency. Reduced training time, enjoyed by utilizing a custom-tailored solution, brings employee productivity levels up to speed quickly.
     ‘Hot keys,' tailored with embedded programming, automate the most common functions of your software package (e.g., frequent shopper program, special discount, item inquiry, cash back, alpha entry, refund, etc). Our broad assortment of colored key caps provides a more professional look and feel to help even the newest user easily locate the required task. Graphical key capabilities further enhance the intuitive nature of the layout.


Tender Sale — Concerned about PCI? PrehKeyTec can help! We help reach your PCI compliance goals by encrypting data received from any combination of MSR, numeric, alpha, or biometric input.

Complex Application — PrehKeyTec's programmability makes even the most complex application seem simple! Our unique design allows the user to program more than 100 keystrokes behind each key, providing the operator the ability to drill down into an application with a single key stroke. This advanced programmability helps simplify operator training and enhances data input.

Aggressive Environments — Our robust keyboards are designed to withstand ‘heavy fingers' and 30 million keystrokes. A metal base plate keeps our keyboard rigid — even in the most demanding environment. 
     Tough operating environment? Our keyboards are rated IP54 against liquid and dust!

Company Overview:
PrehKeyTec is a leading manufacturer and supplier of advanced input devices with an industry reputation for highly reliable products. Applications include use in retail, grocery, banking, and other operating environments that require dependable long-term performance, configuration flexibility, and security. 

Click Here To Download:
Product Sheet: PrehKeyTec Keyboards

POS PERIPHERALS

APG Cash Drawer, LLC

APG Cash Drawer, LLC
5250 Industrial Blvd. N.E.
Minneapolis, MN 55126
PH: (763) 571-5000
FX: (763) 571-5771
info@apgcd.com
www.apgcashdrawer.com

Product Description:
APG Cash Drawer provides cash drawer product families, ranging between heavy duty and standard duty, to markets including grocery, fast food, convenience stores, mass merchants, fine dining, specialty/general retail, drug stores, and cafeteria lunch programs. With each cash drawer, a wide selection of color, size, and interface options are available. Integration products such as our Caddy SP are also available to complete the POS installation into a clean, integrated solution. 
     Highlighted below is the Series 1150 cash drawer. It was designed for space constrained applications such as grocery. This drawer is only 11.5" deep, allowing it to be installed downstream from the scanner and keeping the clerk in touch with the customer throughout the entire transaction.
     Like all of our heavy-duty cash drawers, this drawer uses heavy-duty steel ball bearing slides and is tested to last for more than four million cycles, ensuring years of trouble-free performance. Learn more about APG online at www.apgcashdrawer.com.

APG Cash Drawer, LLC

Company Overview:
Innovation, dependability, value, customized solutions ... since 1978, APG Cash Drawer has specialized in designing and delivering cash drawers that fulfill those four characteristics and more. Our success is evident in the number of customers who have selected our products to be part of their POS solution. Superior customer service, flexible manufacturing, on-time delivery, and shipment accuracy make us the preferred choice among cash drawer providers. We are proud to be fulfilling our vision of being the recognized leader in the cash drawer market.

POS PERIPHERALS

Telequip


Telequip
5 Industrial Way
Salem, NH 03060
PH: (800) 225-2580 or (603) 685-6999
FX: (603) 685-6998

Product Description:Telequip
Telequip®, a division of Crane Payment Solutions, is the leading supplier of automated coin dispensers for supermarkets, convenience stores, and quick serve restaurants. Transactions become fast, dependable, and always accurate.

T-Flex: Our T-Flex™ coin dispenser improves speed of service by up to eight seconds, reduces shrink, minimizes cashier errors, and provides efficient cash management. Easily connects to any point of sale system, whether on the counter, in the lane, or at the drive-thru. Labor savings abound with fewer coin replenishment runs, easier shift changeovers, and improved back office procedures. The result is faster service for improved customer satisfaction and increased profits.

CoinXpress CX25: Our CoinXpress CX25 can be found in a variety of self-checkout devices including retail and grocery checkout lanes, unmanned check cashing kiosks, and a host of leading-edge, self-service transaction equipment. We have partnered with the leading point of sale automation companies and kiosk providers who customize our technology to fit the needs of their customers.

Company Overview:
Telequip, a division of Crane Payment Solutions, has been manufacturing automated coin dispensing systems since 1974. Our work force is comprised of product engineering, sales and marketing, customer service, and assembly professionals at our headquarters in Salem, NH. The Telequip brand is synonymous with quality, reliability, and longevity — delivering products that are second to none. Visit www.telequip.com and see how coin dispensers can make a difference in your operation or call today for more information: (800) 225-2580 and press #2 for sales. 

Click To Download:
Case Study: Coin Dispenser Gives Sandwich Shop Ability To Produce 45 More Subs During Peak Hours
Case Study: T-Flex™ Coin Dispensers Help Rutter's Put The 'Convenience' Back In Convenience Stores

RETAIL ENTERPRISE SOLUTION

CFI Group


CFI Group

625 Avis Drive
Ann Arbor, MI 48108
PH: (800) 930-0933
FX: (734) 930-0911
askcfi@cfigroup.com
www.cfigroup.com

Product Description:
RetailMonitorTM by CFI Group offers state-of-the-art measurement, ready-to-access results, and in-depth analysis of retail performance to help you best satisfy your customers. Measuring customer satisfaction is vital to the success of any retail organization, but satisfaction scores alone don't necessarily translate into clear action. RetailMonitor — the retail performance tracking solution from CFI Group — offers precise results and customized analysis to help retailers define a clear path for the future and build profitable customer relationships.
     Features include:
A Proven Measure Of Success — A precise understanding of how customers feel, what they will do in the future, and a scientific way to track progress
ACSI Benchmarking — Utilize the nationally-recognized American Customer Satisfaction Index as the ultimate benchmark. Organizations using RetailMonitor will also benefit from in-depth comparisons with similar organizations who have adopted this solution
Online Dashboard — Provide all levels of your organization with real-time, drill-down dashboard access to survey results and analytics — available through a secure online portal 24/7
A Roadmap To Improve Satisfaction — Receive consultations from CFI Group experts and detailed reports identifying how to profitably improve satisfaction and loyalty
Drive Revenue And Reduce Costs — RetailMonitor identifies where improvements are most relevant for your customers and calculates optimal levels at which to set operational targets (not too low, not too high), helping you reduce costs and deliver extraordinary customer service.

Company Overview:
CFI Group (www.cfigroup.com) is a global leader in customer satisfaction measurement and management. Founded in 1988 by University Of Michigan professor Claes Fornell, CFI Group brings the precision and accuracy of the American Customer Satisfaction Index (ACSI) methodology to its clients, applying the science of satisfaction to drive loyalty, word of mouth, revenue, and shareholder value. 

SUPPLY CHAIN

Compliance Networks


Compliance Networks

14090 Southwest Freeway, Suite 300
Sugar Land, TX 77478
PH: (877) 267-3671
FX: (832) 886-5173
www.compliancenetworks.com

Product Description:
Compliance Networks offers a complete suite of solutions focused on making your supply chain more effective and efficient. Their complete suite of applications and services can be the catalyst for change in your pursuit of excellence and visibility across your supply chain. Compliance Networks' commitment to excellence resulted in the creation of the "Glass Supply Chain" — a complete supply chain solution through visibility, accurate actionable data and one version of the truth. Their complete suite of products have a proven track record in recovering lost sales, improving supply chain flow, and order planning. 
     If you are looking for a supply chain that creates an environment of responsibility and accountability by automating key labor-intensive processes — you need Compliance Networks. Thought leadership, innovator, and pioneer describe Compliance Networks passion and commitment to creating an arena of collaboration and compliance. Managing vendor relations through the creation of scorecards, chargeback management protocols, vendor certification programs, and supply chain alerts are just a few of their core offerings. Compliance Networks delivers high-quality solutions for the extended supply chain through strategic alignment with corporate goals and objectives and the creation of balanced performance metrics
     Looking for consistency, predictability, and profitability across your supply chain ... look no further than Compliance Networks.

Company Overview:
For more than 10 years Compliance Networks has offered best-in-class strategic supplier management and vendor compliance optimization solutions enabling retailers to make more informed supply chain decisions.
     Compliance Networks offers solutions with measurable and sustainable results in a short period of time for a faster speed to profit. 
     Compliance Networks is headquartered in Sugar Land, TX.
     Compliance Networks customers include leading retailers such as Kohl's, Burlington Coat Factory, Pep Boys, The Sports Authority, Elder-Beerman/Bon-Ton Stores Corporation, and Stein Mart Stores.
     Compliance Networks Solutions include:
Reflection — transportation management
Foundation — supplier management
Revolution — strategic supplier management
Insight — online trading partner collaboration
rDMS — optimized distribution management. 

SUPPLY CHAIN 

SAF USA


SAF USA, Inc.
 
1245 S Main Street, Suite 180
Grapevine, TX 76051
PH: (817) 310-2591
FX: (817) 310-2883
contactusa@saf-ag.com
www.saf-ag.com

Product Description:
The SAF USA demand forecasting and automated replenishment solutions are best-in-class software suites for retailers and manufacturers. Proven in thousands of stores worldwide, our solutions virtually eliminate out-of-stocks, dramatically improve store revenue, and shrink store inventory. SAF's SuperStore application leverages store-specific, item-level POS data to serve up highly accurate micro-forecasts of product sales, calculation of product demand, and store orders for every product in familiar, web-based environments. 
     Our unique approach automatically chooses the best causally predictive algorithm and parameters to produce a precise forecast for every product in every store. The system produces optimized orders from the demand forecast, taking into account safety stock, presentation stock, open orders, current inventory counts, and other KPI-based targets. In addition, completed store orders are generated with consideration of optimal buying conditions, EOQ, etc. Orders can be delivered to your existing ordering system, based on cutoff dates, DC schedules, processing schedules, and available processing power.

Company Overview:
SAF USA is a global technology leader in software solutions that optimize the retail demand chain with its fully automated, micro-forecasting, and store-ordering software. As the most experienced software provider of demand forecasting and automated store replenishment systems (CAO/CGO) for retailers and collaborative manufacturers, its solutions dramatically increase sales, reduce out of stocks, and improve inventory positions for some of the world's largest retailers. Using advanced causal and predictive engines, SAF tools accurately calculate product demand, then automatically order the correct quantities to meet that demand — optimizing store inventory, and more importantly, improving each customer's shopping experience.
     Using SAF tools, you too can realize substantial cost savings along your demand chain — from the store to the warehouse to the manufacturer — and achieve significant competitive advantages in the form of lower inventories, improved product availability, and higher levels of customer satisfaction.. 

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