Articles From Integrated Solutions For Retailers
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The Multidisciplinary Appeal Of Networked Video
2/14/2015
With an ever-growing list of retail stakeholders leveraging video intelligence, cloud-based, networked video is catching on rapidly.
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Modern Customer Analytics 101
2/14/2015
Why labor, merchandising, LP, and other store operations professionals are increasingly dependent on customer analytics.
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Closed-Loop Alerting, Surveys Drive Better Customer Experiences At Tommy Bahama
2/14/2015
The lifestyle retailer’s new customer experience management (CEM) tool reduced feedback response time from nearly seven days to within 24 hours.
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Privacy, Security, And The Internet Of Things
2/14/2015
Adopting an effective data-centric security model and applying the appropriate technologies for each security control are the only way forward. No single technology will provide the silver bullet.
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Real-Time Data To The Rescue
2/14/2015
A single-source, real-time POS solution breathed new life into family-owned Dallas mainstay Levines Department Stores.
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The Inhumanity Of Scheduling Automation
2/14/2015
"Modern scheduling software does bring profit-saving advantages to retail businesses ... but its execution is only as good as those pressing the buttons and turning the dials."
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Personally Interact With Your Consumers Via Mobile Devices
1/23/2014
A mobile device expert says handhelds are evolving purchasing habits.
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How Tablets Can Improve The Customer Experience
1/23/2014
Luxottica uses caching software to drop online response time from minutes down to seconds.
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A New Perspective On MDM
1/23/2014
As mobile devices become indispensible tools to everyone from distribution center employees to customer-engaging store associates, retailers are paying more attention to their impact on the customer experience. As such, they’re paying closer attention to their mobile device hardware investments, increasingly through the deployment of MDM (mobile device management) solutions. That retailers are accepting MDM as a necessity is not surprising; according to our 2014 Retail Tech Spending Survey, mobile POS and non-POS-enabled mobile devices for store associates are our readers’ top two spending priorities this year. Nearly half of retailers call mobile POS hardware their top in-store hardware priority, and close to 40 percent will outfit associates with mobile devices to assist them with inventory and customer-facing tasks like CRM and clienteling.
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Making The Most Of Your Mobile Investment
7/24/2013
Without a doubt, mobility continues to be a hot topic for retailers. However, the conversation is now beginning to extend beyond how retailers can best use mobile in their stores to how retailers can ensure an extended product life cycle and a long-term ROI for the application they choose to deploy.