Featured In-Store Mobility Content
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Why A Rugged Mobile Computing Solution Is The Better Choice
7/29/2013
Most of us don’t have much trouble understanding the value of rugged mobile solutions in extreme environments – like mining or oil & gas, but many of us don’t immediately recognize the reasons for a rugged mobile computing solution in less extreme environments – like general field service, healthcare and retail.
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The Top 5 In-Store Technologies That Drive Retail Sales
7/23/2013
Despite greater adoption of in-store technology to increase productivity and help drive sales, getting the best out of those solutions remains the great, unfulfilled opportunity for retailers.
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Finish Line And Verizon Wireless Boost Engagement With Mobile POS
7/18/2013
Verizon Wireless and Finish Line increased customer engagement and overcame numerous in-store challenges with the addition of rugged tablet PCs for mobile POS and customer service.
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Mobile POS And Promotions Drive Growth For This Top Tennis Brand
5/23/2013
Florida tennis afi cionados are familiar with Tennis Plaza, the retail brand that’s dominated the tennis market there for the past decade with fi ve stores; one apiece in Miami, Aventura, and Doral and two in Orlando. The retailer has also expanded its reach through its site at tennisplaza.com, which consistently ranks nationally among the top five e-commerce sites for tennis gear.
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Digital Customer Experience Trends To Watch, 2013
5/16/2013
Digital touchpoints support an increasingly large percentage of the overall customer experience. 2012 saw the emergence of several important digital customer experience trends that will gain momentum as firms look to unify the cross-touchpoint experiences they deliver in 2013. This report outlines key trends that will make up the landscape that customer experience professionals will be working in as they take strides to improve their digital customer experiences in 2013.
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How Mobility Is Impacting All Of Retail
5/8/2013
Retailers face a dynamic environment with many changes and challenges. in the hands of consumers and sales associates, mobility is a powerful driving force. To assess retailers’ progress with mobile technology, and to help determine go-forward plans, motion computing sponsored a survey that was conducted by Retail TouchPoints.
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Planning, Promotions, And Engagement: Pillars Of The Customer Experience
5/2/2013
Rapidly-changing demographics and new shopping trends mean retailers must tap and analyze big data to accurately tailor the customer experience.
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10 Reasons You Don't Need MDM
5/1/2013
Didn’t we do just fine all of these years without them and without all of this crazy untethered connectivity? And the idea of using smartphones and tablets for work, so users can be more mobile and flexible? Is that really such a good thing, all these people out there doing work wherever they go, any time of day? Think of poor Starbucks and all the locations they would have to open. And the baristas ... those poor baristas whose fingers could rack up millions of blisters supporting all of these people trying to keep the economy flowing. Yes, we’ve all seen the statistics: smartphone usage topping a billion worldwide, and tablet sales in the millions purchased stratosphere. Blah, blah, blah. Bunk and marketing hype simply to make us all buy more product, right?
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Building A Customer-Centric Model For Retail
2/22/2013
Customer, shop, merchandise, transaction – that’s all there is to it. Shopping, in simple terms has changed little in 2,000 years. However, on closer inspection, we know that for customers, retailers and their suppliers, the shopping ‘process’ is undergoing a fundamental transformation.
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The Mobile Retail Explosion
2/21/2013
This Verifone Infographic provides information about how retail has become increasingly more mobile and how consumers are interacting with retailers via their mobile devices. It includes statistics such as there are over 1 billion smartphones in use globally today.